Senior Quality Manager

Oshkosh AeroTech; Bradenton (FL); On-site; USD 93,000 - 154,000; Full time

Job summary

Pierce Manufacturing, an Oshkosh company, seeks a Senior Quality Manager to lead customer-facing quality operations and sustain a culture of quality and continuous improvement at the Bradenton site. You will drive QMS, inspections, testing, and FPE while partnering with Manufacturing, Engineering, and Aftermarket teams.

Ideal candidates have a Bachelor’s degree and 7+ years of related experience, with ISO 9001/Lean/Six Sigma exposure and a track record of reducing defects and defects-related

Qualifications

• Bachelor's degree in a related field.
• 7+ years of related work experience.
• Ability to travel up to 10%.

Responsibilities

• Serve as a member of the site leadership team, contributing to the development and execution of business strategies while driving a culture of quality, accountability, and continuous improvement.
• Lead, develop, and retain a high-performing quality organization, including supervisors, team leads, inspectors, and support personnel.
• Direct and oversee customer-facing quality operations, including final inspections, checkout, testing, and Final Product Evaluation (FPE).
• Partner with Manufacturing, Engineering, Supplier Quality, and Aftermarket teams to identify and eliminate recurring defects, strengthen manufacturing processes, improve first-pass quality, and reduce rework and production inefficiencies.
• Lead the development, implementation, and continuous improvement of the Quality Management System (QMS), ensuring compliance with ISO 9001 standards and customer expectations.
• Establish root-cause analysis and corrective action processes using customer feedback, warranty trends, and inspection data to prevent recurring quality concerns.
• Define and monitor quality performance indicators and drive accountability through performance reviews and improvement plans.
• Establish and maintain quality standards, inspection procedures, and product release criteria, escalating risks when needed.

Skills

Leadership

Quality assurance

Process improvement

Root cause analysis

Cross-functional collaboration

Education

Bachelor's degree in related field

Job description

About Pierce, an Oshkosh company

At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best. Since 1913, building truck bodies on Model T Ford chassis in an old converted church has evolved to creating highly customized, carefully designed and engineering pumpers, aerials, tankers and rescue units that have no equal. Today, you'll find more than 30,000 Pierce apparatuses on the road that are making a difference in people's lives, every day. To us, every step in the process of building our trucks is personal. From innovation and expertise, to the customization and service. Our trucks are designed to perform under the toughest conditions.

The Senior Quality Manager leads customer-facing quality operations to ensure fire apparatuses meet Pierce Manufacturing's quality standards, customer expectations, and delivery commitments. This role oversees checkout, testing, final inspections, customer inspection readiness, and quality issue resolution. Working closely with Manufacturing, Engineering, Operations, and Aftermarket, the position drives accountability, reduces recurring defects, and improves first-time quality.

YOUR IMPACT

• Serve as a member of the site leadership team, contributing to the development and execution of business strategies while driving a culture of quality, accountability, and continuous improvement.
• Lead, develop, and retain a high-performing quality organization, including supervisors, team leads, inspectors, and support personnel. Establish clear expectations, performance standards, and accountability while championing Oshkosh's People First competencies.
• Direct and oversee customer-facing quality operations, including final inspections, checkout, testing, and Final Product Evaluation (FPE), ensuring products meet established standards for functionality, workmanship, craftsmanship, and customer expectations prior to shipment.
• Partner with Manufacturing, Engineering, Supplier Quality, and Aftermarket teams to identify and eliminate recurring defects, strengthen manufacturing processes, improve first-pass quality, and reduce rework and production inefficiencies.
• Lead the development, implementation, and continuous improvement of the Quality Management System (QMS), ensuring compliance with applicable ISO 9001 standards, corporate requirements, and customer-specific quality expectations.
• Establish and drive effective root-cause analysis and corrective action processes by leveraging customer feedback, warranty trends, inspection results, and manufacturing performance data to prevent recurring quality concerns.
• Define and monitor key quality performance indicators, including defects per unit, out-of-process tasks, first-pass inspection acceptance, customer and dealer rejects, rework hours, and quality-related shipment delays. Drive accountability through regular performance reviews and measurable improvement plans.
• Establish and maintain quality standards, inspection procedures, and product release criteria, ensuring identified concerns are appropriately addressed and safety, quality, and delivery risks are escalated and resolved.
• Build quality capability across the organization by promoting a Plan-Do-Check-Act culture, developing site leadership and work teams, sharing best practices, and embedding lessons learned into sustainable manufacturing processes.

MINIMUM QUALIFICATIONS

• Bachelor's degree in a related field
• 7 plus years of related work experience
• Ability to travel up to 10%

STANDOUT QUALIFICATIONS

• Quality Management or Six Sigma certification.
• Experience with ISO 9001, Lean Manufacturing, and continuous improvement.
• Experience leading large, cross-functional teams.
• Proven success reducing defects, rework, and customer quality concerns.
• Strong change management and organizational leadership capabilities.

WORKING CONDITIONS

The following represents general working conditions for this role. Specific conditions may vary depending on business needs and individual circumstances.

This role combines office-based administrative duties with physical activity in field or production environments.

In the office setting, tasks may require extended computer use, sitting, and attending meetings.

Field or floor work may involve walking across various terrains or shop floors, standing, moderate lifting (up to 50 pounds), climbing stairs, and exposure to varying temperatures or noise levels.

Must be able to shift focus between detailed cognitive work and occasional physical tasks as needed.

Reasonable accommodations will be provided for qualified individuals with disabilities to support performance across both office and field responsibilities.

#LI-OSK

Pay Range

$92,600.00 - $154,400.00

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Withi