Senior Quality Manager

Hr Journals; Bowling Green (KY); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Comprehensive health insurance

Paid time off and holidays

401(k) matching

Career development opportunities

Student loan reimbursement

Parental leave

Tuition reimbursement

Skills development programs

Job summary

A leading manufacturing company in Bowling Green, Kentucky, is seeking a Senior Quality Manager. This role involves ensuring compliance with quality standards and driving continuous improvement initiatives. The ideal candidate will have over 10 years of experience, a Bachelor’s degree, and a strong understanding of quality principles. Key responsibilities include handling customer quality issues and managing ISO compliance. The position offers comprehensive health benefits, flexible work policies, and opportunities for career development.

Qualifications

• 10+ years of professional experience in Quality, Hygiene, or both.
• Demonstrated experience in driving continuous improvement.
• Quality certifications are preferred.
• Experience with continuous improvement using Lean, root cause analysis.
• Excellent communication across all levels; certifications preferred.
• Experience with audits from customers/regulators.
• Proficient in data analysis and statistics (SQC, SPC, MSA).
• Project management and data literacy required.
• Lean and CI methods applied to manufacturing.
• Ability to lead cross-functional teams.

Responsibilities

• Serve as the main point of contact for customer quality issues.
• Develop and maintain capabilities to host external audits.
• Implement and manage ISO management systems.
• Notify teams regarding product defects.
• Provide guidance to resolve quality issues.
• Ensure hygiene standards with plant hygiene personnel.
• Provide technical support to R&D, Purchasing, Engineering, and Manufacturing.

Skills

Quality fundamentals

Process mapping

Root cause analysis

Lean methodologies

Problem-solving

Statistical methods (SQC, SPC, MSA)

Effective communication

Statistical methods

Quality lab mgmt

Project management

Communication

Leadership

Regulatory compliance

Education

Bachelor's degree in a related field

Tools

ISO management systems

Auditing

Quality testing procedures

Job description

Overview

Overview: This role is for a senior-level Quality Manager responsible for driving quality excellence across manufacturing operations. The position focuses on ensuring compliance with customer and regulatory requirements, implementing continuous improvement initiatives, and fostering a culture of quality and hygiene across the plant.

Key Responsibilities

Serve as the main point of contact for customer quality issues, including new item requests, initial production samples, and ongoing quality concerns.

Develop and maintain plant capabilities to successfully host external audits from customers, third-party auditors, and regulatory agencies.

Implement, manage, and oversee integrated ISO management systems.

Notify relevant teams regarding product defects related to formula, packaging, or other production issues.

Provide proactive and reactive guidance to resolve potential or existing quality issues.

Ensure hygiene standards are developed and maintained in collaboration with plant hygiene personnel.

Provide technical support to R&D, Purchasing, Engineering, and Manufacturing for new initiatives and projects.

Qualifications

Bachelors degree in a related field.

10+ years of professional experience in Quality, Hygiene, or both, including site management.

Solid knowledge of Quality fundamentals, principles, and core tools.

Demonstrated experience driving continuous improvement using process mapping, root cause analysis, and Lean methodologies.

Strong interpersonal, written, verbal, and presentation communication skills.

Quality certifications are preferred.

Project management, data literacy, and data analysis

Problem-solving and logical thinking

Lean and continuous improvement methods

Statistical methods (SQC, SPC, MSA), quality lab management, and testing procedures

Conflict resolution, adaptability, and creative problem solving

Effective communication across all organizational levels

Benefits

Comprehensive health insurance including medical, dental, and vision

Paid time off, holidays, volunteer time, and flexible work policies

Financial benefits including 401(k) matching, performance bonuses, and student loan reimbursement

Family support including parental leave, fertility support, adoption & surrogacy assistance

Career development opportunities, tuition reimbursement, and access to skills development programs

Compensation

Full-time position with benefits and potential relocation assistance

Candidate Profile

The ideal candidate is an experienced quality professional with strong leadership skills, a track record of implementing quality and hygiene programs, and the ability to collaborate with multiple departments to drive operational excellence.