Senior Quality Investigations Writer

Fresenius Kabi USA; Wilson (NC); On-site; USD 74,000 - 104,000; Full time

Benefits offered by this job

401(k) with company contributions

Health benefits

Paid vacation

Job summary

Fresenius Kabi USA in North Carolina is seeking a quality investigator responsible for efficiently and thoroughly investigating process deviations and customer complaints, determining root causes, and initiating corrective/preventative actions to address quality deficiencies.

The position offers a competitive salary with a target annual bonus of 6% of base salary. Final pay depends on experience and education. Benefits include medical, dental, vision, and 401(k).

Qualifications

• Experience conducting process deviation and customer complaint investigations.
• Ability to perform root-cause analysis and develop corrective actions.
• Strong knowledge of quality management systems and regulatory compliance.

Responsibilities

• Investigate deviations and customer complaints from initiation to closure.
• Perform risk assessments and communicate findings to senior management.
• Collaborate to implement corrective/preventative actions.
• Maintain documentation in the quality systems.

Skills

Root cause analysis

Quality systems

Investigation management

Data analysis

Risk assessment

Tools

QMS software

Job description

Fresenius Kabi USA in North Carolina is seeking a quality investigator responsible for efficiently and thoroughly investigating process deviations and customer complaints, determining root causes, and initiating corrective/preventative actions to address quality deficiencies.

The position offers a competitive salary with a target annual bonus of 6% of base salary. Final pay depends on experience and education. Benefits include medical, dental, vision, and 401(k).