Senior Quality Engineer (Onsite - Puerto Rico)

RTX; Santa Isabel (PR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Three weeks of vacation

Generous 401(k) with employer matching

Employee Scholar Program

Life insurance and disability coverage

Employee Assistance Plan with up to 8

And more!

Job summary

Collins Aerospace is seeking a Senior Quality Engineer to lead product and process quality initiatives at our Santa Isabel, Puerto Rico site. You will drive quality planning, root cause investigations, CAPA, and continuous improvement to meet aerospace standards and customer requirements.

You will partner with Manufacturing, Engineering, Supply Chain and Quality teams to strengthen processes, improve product quality and support operational excellence.

Qualifications

• Typically requires a STEM degree and 5+ years of relevant experience.
• Proficient in English and Spanish communications (verbal and written).
• U.S. citizenship required for program access.
• Experience in aerospace/defense or highly regulated manufacturing environments preferred.
• Experience with PFMEA, Control Plans, PPAP, MRB, 8D, Six Sigma, MSA and related quality tools.

Responsibilities

• Lead quality engineering activities including planning, investigations and CAPA.
• Drive resolution of internal and customer quality escapes using root cause analysis.
• Collaborate with Manufacturing, Engineering, Operations and Supply Chain to improve quality.
• Apply APQP tools including PFMEA, Control Plans, MSA and 8D to mitigate risks.
• Investigate non-conformances and initiate sustainable corrective actions.
• Support audits, supplier quality, MRB and PPAP acceptance; analyze quality metrics.

Skills

Bilingual English/Spanish

Education

Bachelor's degree in STEM

Tools

PFMEA

Control Plans

Process Flow Diagrams

MSA

8D problem solving

PPAP

MRB processes

Six Sigma

Gage R&R

MSA/Statistical tools

SAP / Quality Mgmt Systems

Job description

Collins Aerospace is seeking a Senior Quality Engineer to support and lead product and process quality initiatives across our manufacturing operations. As a Senior Quality Engineer, you will drive quality planning, root cause investigations, corrective and preventive actions, and continuous improvement efforts to ensure compliance with aerospace standards and customer requirements. You will partner closely with Manufacturing, Engineering, Supply Chain, and Quality teams to strengthen processes, improve product performance, and support operational excellence. This is an individual contributor position. This position is based at our Santa Isabel, Puerto Rico location. You must be residing in Puerto Rico at the time of starting employment. Relocation is not offered. Security Clearance: None/Not Required. U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

What You Will Do:

Lead product and process quality engineering activities, including quality planning, root cause investigations, and corrective/preventive actions. Drive resolution of internal and customer quality escapes through effective problem‑solving methodologies. Partner with Manufacturing, Engineering, Operations, and Supply Chain teams to improve product quality and optimize processes. Utilize Advanced Product Quality Planning (APQP) tools, including PFMEA, Control Plans, Process Flow Diagrams, MSA, and 8D methodologies, to identify and mitigate risks. Investigate non‑conformances, deviations, and defects and implement sustainable corrective actions. Lead and support continuous improvement initiatives using Lean Manufacturing and quality engineering principles. Participate in real‑time production issue resolution and support Quality Clinic activities. Facilitate internal, customer, and regulatory audits while ensuring compliance with aerospace quality standards. Develop, analyze, and present quality metrics, reports, and key performance indicators to leadership and customers. Support supplier quality, MRB activities, statistical analysis, and quality system compliance initiatives. Reviews process control documentation to ensure it is in compliance with requirements, objectives, and/or contracts. Manages processes to ensure all requirements are met for work transfer and process change management including Resourcing Gate and Production Part Approval Process (PPAP) acceptance.

Qualifications You Must Have:

Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience. Demonstrated professional or educational experience communicating in English and Spanish (verbal and written). U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Qualifications We Prefer:

Experience in Quality Engineering, Manufacturing Engineering, Supplier Quality, or related disciplines within aerospace, defense, medical device, or other highly regulated manufacturing environments. Working knowledge of PFMEA, Control Plans, Process Flow Diagrams, PPAP, MRB processes, 8D problem solving, Six Sigma, Gage R&R, Measurement System Analysis (MSA), and statistical quality tools. Experience utilizing SAP, quality management systems, and supplier quality management processes.

What We Offer:

Some of our competitive benefits packages include:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds
• Participation in the Employee Scholar Program (ESP)
• Life insurance and disability coverage
• Employee Assistance Plan, including up to 8 free counseling sessions
• And more!

About Collins Aerospace

The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide. Collins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. WE ARE REDEFINING AEROSPACE. *Please ensure the role type (defined below) is appropriate for your needs before applying to this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry‑leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.