Senior Quality Engineer - Liquid Cooling Engineering/Server Racks
Jabil
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Benefits offered by this job
Job summary
Jabil in Florence, KY seeks an experienced Quality Engineer to lead quality strategy for liquid‑cooled servers and racks across NPI through sustaining. You will drive problem solving, CTQ analysis, and engineering collaboration to improve yield, reliability and compliance.
The role requires hands-on factory floor engagement, strong PFMEA/Control Plan expertise, and data-driven CAPA execution to prevent defects and support scalable manufacturing.
Qualifications
- Bachelor’s degree in Mechanical, Industrial, Manufacturing, or Electrical Engineering is required.
- 3+ years in Quality or Manufacturing Engineering in a manufacturing environment.
- Hands-on on the production floor with strong analytical capability.
Responsibilities
- Lead problem-solving activities and establish robust quality controls.
- Drive continuous improvement with cross functional teams to ensure high levels of quality, safety, and performance.
- Own quality function across NPI to ramp and sustaining phases for liquid‑cooling assemblies.
- Define and enforce incoming quality criteria and CTQ metrics across the value stream.
- Lead 8D investigations and manage CAPA with data-driven communications.
Skills
Education
Tools
Job description
Location: Florence, KY (On-site role with limited travel)
Our Florence, KY site supports high-growth AI and cloud‑infrastructure customers, spanning server and rack integration, and data‑center liquid‑cooling technologies, where quality, speed, and traceability are essential.
We are seeking an experienced Quality Engineers to serve as the senior quality leader supporting advanced manufacturing of liquid‑cooled servers and Racks. This role ensures that all products, processes, and systems meet customer, regulatory, and internal quality standards throughout the full product lifecycle—from New Product Introduction (NPI) through volume production and sustaining. This senior individual contributor role applies advanced technical judgment to drive quality strategy across NPI through sustaining, leading systemic improvements in manufacturing processes, and influencing engineering, supplier, and customer decisions across the full value stream.
This role delivers measurable gains in yield, compliance, and product quality in a fast‑paced, high‑constraint environment. This role requires strong analytical capability, hands on engagement on the production floor, and expertise in quality tools, validation, and risk mitigation.
You will lead problem‑solving activities, establish robust quality controls, drive continuous improvement, and partner with external and internal cross functional teams (Process Engineering, Test Engineering, Manufacturing) to ensure high levels of quality, safety, and performance for liquid cooled assemblies and full rack systems to include the below:
- Own customer requirement traceability and risk mitigation across the full product lifecycle ensuring compliance with all the requirements that include but may not be limited to, BOM review, Specifications (Cosmetic, Technical Etc.), and Incoming Quality Criteria(s).
- Maintain and improve ISO 9001:2015 processes, work instructions, and records for the cloud product line; Support internal audits and readiness for external/customer audits.
- Define and enforce incoming quality criteria for liquid‑cooling assemblies, including pressure‑test and leak‑test acceptance limits to ensure system integrity and compliance with industry standards and customer quality specifications.
- Develop and maintain leak‑prevention quality protocols, including pressure‑testing at incoming and leak test procedures, and sensor‑based leak monitoring.
- Validate coolant fill, purge, and filtration processes to ensure cooling‑loop cleanliness, stability, and long‑term reliability.
- Audit and verify cooling and fluid‑handling processes to ensure they meet quality, efficiency, safety, and sustainability targets while preventing contamination and reducing variation.
- Lead Critical‑to‑Quality (CTQ) analysis and collaborate on PFMEA and control plan activities for all liquid‑cooling and fluid‑handling stages to proactively identify failure modes and implement robust quality controls.
- Oversee the quality lifecycle of process and test equipment, including qualification, commissioning, calibration, performance verification, issue of troubleshooting, and upgrade validation.
- Own quality function throughout the product life cycle for various products including but not limited to Liquid cooling assemblies, from Kick off to ramp and sustaining. Identify CTQs, Create Control Plans, PFMEA; execute MSA/GR&R; verify process capability (Cp/Cpk), perform FAI activities, and support lessons‑learned reviews for current and future launches. Review DfA to mitigate risks prior to building.
- Establish SPC on critical processes; track FPY, DPPM, escapes; deploy mistake-proofing (poka-yoke); drive structured containment when signals drift.
- Define Incoming Inspection Criteria, definition based on Jabil and Customer requirements from the NPI standpoint. Support Supplier Quality with CTQ identification, material storage process, and supplier qualifications as needed.
- Lead 8D/A3 investigations on returns/complaints; implement CAPA and close the loop with clear, data-driven communication to customer quality teams. In Parallel, identify gaps and drive actions for closure while working with cross functional teams and customers as needed.
- Automate data flow from MES/ERP/; build live dashboards/alerts; use control-chart behavior to recommend corrective actions.
- Publish procedures and one-point lessons; train operators/techs on critical quality features, audit discipline, and error-proofing. Understand and Translate Customer and regulatory requirements into Internal Work Instructions, Visual Aids, and other applicable documents.
- Partner with EHS and Quality Systems to establish and enforce SOPs covering leak‑mitigation practices, coolant handling, chemical safety, waste management, and environmental compliance.
- Partner with cross functional teams (Safety, Test, Industrial and Process Engineering, Maintenance) to identify quality risks, implement data driven improvements, and drive higher performance across the full Liquid cooling system value stream.
- FPY/yield ↑ and DPPM ↓ quarter-over-quarter.
- Zero major audit findings.
- CTQs Green at launch.
- Verified CAPA effectiveness; recurrence rate ↓.
- COPQ (scrap/rework/returns) trending ↓ with quantified savings.
- CCAR closure lead time ↓.
- On-site at Florence, KY integration and test lines, supplier, and customer visits up to ~15–20% as needed.
- Expect frequent collaboration with Manufacturing/Process, Test, SQE, NPI/PM, Industrial Engineering, and Customer Quality.
- Bachelor’s degree in mechanical, Industrial, Manufacturing, Electrical Engineering, or a related field, and/or equivalent combination of education, training and experience
- 3+ years in Quality or Manufacturing Engineering for cloud/data-center hardware or equivalent combination of education, training and experience may be considered.
- Proven experience in a manufacturing setting working with liquid-cooled technology, ideally involving computer/server hardware or data center cooling systems.
- Hands‑on expertise with PFMEA, Control Plans, PPAP/FAI, MSA, SPC, and DMAIC/8D/A3 problem solving methodologies.
- Data skills: Excel/Sheets power‑user plus basics in a BI tool (Power BI/Tableau/Looker).
- Ability to influence cross‑functional teams and stakeholders using data‑driven insights to drive process changes and improvements.
- Proven ability to excel in a highly constrained, fast‑paced production environment while managing multiple priorities and meeting deadlines.
- Hands‑on mindset and teamwork orientation, with a willingness to be on the factory floor engaging directly with equipment and processes.
- ASQ CQE or Six Sigma Green Belt.
- Supplier development experience (APQP/PPAP) and customer‑facing quality
- Systems: BMS, MES, ERP (SAP).
- Knowledge of liquid‑cooling component quality standards including cold plates, manifolds, pumps, fittings, and coolant purity.
- Knowledge of industry‑standard leak testing practices (pressure test, leak detection, tracer gas methods) and the ability to design quality controls that prevent leaks, detect early failures, and ensure system integrity throughout production.
- Periods on the production floor; ability to lift up to 25–30 lbs. occasionally; use of PPE as required.
- Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
- 401K match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life, AD&DD, and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
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