Senior Quality Engineer - Continuous Improvement

Sanner America (formerly Gilero); Pittsboro (NC); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Annual bonus

Medical insurance

Dental

Vision

Life insurance

Disability insurance

401(k) with match

LinkedIn Learning

Job summary

Sanner America (formerly Gilero) seeks a Quality Engineer to ensure medical device and combination product quality. You will oversee supplier management, drive CAPA, change control, internal and external audits, and support development through production.

Based in Durham or Pittsboro with hybrid options, you will collaborate across teams to improve processes, maintain GMP/GxP compliance, and release quality system documents while building robust traceability.

Qualifications

• Bachelor's degree in engineering, science or relevant field is required.
• Minimum 5 years quality experience in regulated manufacturing or development.
• FDA 820 CFRs/ISO 13485/cGMP knowledge required.
• Experience with risk analysis and continuous improvement concepts.
• Experience leading or supporting audits.

Responsibilities

• Drive continuous improvement in quality and production processes.
• Manage and improve CAPA, complaints, supplier management and audits.
• Initiate, investigate and close quality events and change controls.
• Facilitate root cause investigations and identify failure modes.
• Author and revise procedures, train staff, release QMS documents.
• Support internal and external audits, including customer and supplier.
• Represent quality in product development and maintain traceability.

Skills

Quality system knowledge

Audit experience

Problem-solving

Written communication

Cross-functional collaboration

Education

Bachelor's degree in engineering, science, or relevant field

Master's degree (preferred)

Tools

GxP fundamentals

Regulatory knowledge (FDA 820 CFRs, ISO 13485)

Job description

Are you passionate about working to create high-quality, innovative medical and drug delivery devices to improve lives? As a Quality Engineer at Gilero, you’ll play a crucial role in ensuring the quality of life impacting medical devices and combination products. In this role you will provide oversight of the supplier management program and ensure continuous improvement of quality systems while supporting the design, development, and production of medical device and combination products.

This position can be based in our Durham Office or our Pittsboro Manufacturing Plant with options for hybrid work. Come join us and work in a collaborative and innovative environment where your contributions of ensuring products meet high standards will make a real difference.

Responsibilities:

• Drive continuous improvement in quality and production processes by proactively identifying opportunities for improvement and developing action plans
• Manage, trend, and continuously improve assigned quality system elements (CAPA, Complaints, Supplier Management, External Audits, etc.).
• Execute quality event initiation, investigation, and closure for nonconformances, CAPA, change control and complaints. Perform effectiveness checks.
• Facilitate investigations to determine root cause and failure modes.
• Author new or revised procedures, train team members and release quality system procedures, as required.
• Support internal and external audits including customer and supplier audits
• Represent the quality function in product development projects providing support for development and commercialization activities. Author design history file documents during the development process.
• Ensure compliant project documentation providing clear status and traceability in alignment with good documentation practices and controls hierarchy.
• Investigate, disposition, and resolve nonconforming material events during product development, pre-production, and production phases.
• Maintain quality records, summarize data, and report quality metrics to the organization.

Skills/Qualifications:

Required:

• Bachelor's degree in engineering, science, or relevant field.
• Minimum of 5 years quality experience in a regulated manufacturing and/or development environment.
• Proficiency with FDA 820 CFRs/ISO 13485/cGMP quality management system and requirements for medical devices and combination product development and manufacturing.
• Experience using risk analysis and continuous improvement concepts.
• Extensive experience with GxP requirements.
• Strong technical written and verbal communication skills.
• Experience leading and/or supporting audits.
• Excellent interpersonal, change management, planning and organizational skills.
• Excellent oral, written, and presentation communication skills.

Preferred:

• Master's or advanced degree in relevant field.
• 5+ years in pharma or medical device manufacturing and/or development environment.
• GxP terminology, experience and working knowledge in phase appropriate environments ranging from pre-clinical to commercial.
• CQE ASQ or related certification.

Personal Attributes:

• Meets Gilero Core Values: Collaboration and Innovation of Excellence and Integrity
• Productive in a fast-paced, entrepreneurial environment.
• Commits to excellence and quality service to external and internal customers.
• Adheres to established policies and procedures, while contributing to continuous improvements.

Eligibility To Work:

• Applicants must be permanently authorized to work in the United States without the need for employer sponsorship now or in the future.
• Gilero does not offer sponsorship for employment authorizations (work visas).
• We are an E-Verify employer and confirm work authorization for all new hires.

Why work at Gilero?

Founded in 2002, Gilero, a Sanner Group company, is an international contract engineering firm that specializes in the design, development, and manufacturing of novel medical devices and drug delivery products. At Gilero, we are proud of the culture we have built that directly reflects our values of excellence, integrity, innovation, and collaboration. Motivated by our purpose to benefit people and improve patient outcomes, our team continues to grow at a rapid pace. US locations include Carlsbad, CA; Chicago, IL; as well as NC locations in Raleigh, Durham, Greensboro, and Pittsboro.

• annual bonus plan
• Medical (3 BCBS plans to choose from)
• dental and vision
• company-provided life insurance
• short-term and long-term disability
• 401(k) with a match the first month you start with a zero-vesting period
• access to LinkedIn learning for personal and professional development