Senior Qualitative Experience Researcher – Consumer Insights

Strategic Staffing Solutions; Plano (TX); Hybrid; USD 55,000 - 110,000; Part time

Job summary

Strategic Staffing Solutions is seeking an Experience Researcher – Qualitative Consumer Research in Plano, TX. This hybrid contract role focuses on qualitative research, generating insights before prototypes and designs are developed.

You will lead generative and exploratory studies, synthesize findings, and present actionable recommendations to senior teams, enabling informed business decisions. Strong collaboration and report design experience are key.

Qualifications

• 4+ years of professional qualitative consumer, experience, or insights research experience.
• Demonstrated experience leading moderated generative, exploratory, and strategic research.
• Experience conducting research beyond digital usability testing and prototype evaluation.
• Strong knowledge of qualitative methodologies including ethnography, contextual inquiry, co-creation, collaging, concept exploration, participatory research, and semi-structured interviewing.
• Demonstrated ability to synthesize broad qualitative conversations into pattern-based findings and actionable insights.
• Strong experience with insight translation, research storytelling, and data visualization.
• Ability to communicate complex research findings clearly to stakeholders at multiple levels, including senior and executive leaders.
• Strong collaboration and interpersonal skills with experience working across multidisciplinary teams.
• Ability to manage multiple research initiatives in a fast-paced environment while maintaining research rigor.

Responsibilities

• Lead end-to-end qualitative research including planning, methodology development, interviews, moderation, analysis, and reporting.
• Conduct generative and exploratory research to uncover consumer needs, motivations, and ideal experiences.
• Design and facilitate moderated research using ethnography, contextual inquiry, co-creation, and semi-structured discussions.
• Partner with stakeholders to define objectives and determine appropriate research methods.
• Analyze data to identify patterns, themes, and actionable insights.
• Translate findings into clear recommendations for customer and business decisions.
• Create compelling deliverables using storytelling and data visualization.
• Lead research debriefs and present insights to cross-functional teams.
• Connect findings across initiatives to inform new questions and opportunities.
• Collaborate with teams to build a shared understanding of consumer needs and solutions.
• Review unmoderated research and usability studies prior to launch as needed.

Skills

Qualitative research

Moderated research

Research storytelling

Data visualization

Stakeholder communication

Cross-functional collaboration

Executive communication

Project management

Education

Bachelor’s in Psychology/UX

Tools

FigJam

PowerPoint

Excel

Maze

Job description

Strategic Staffing Solutions is seeking an Experience Researcher – Qualitative Consumer Research in Plano, TX. This hybrid contract role focuses on qualitative research, generating insights before prototypes and designs are developed.

You will lead generative and exploratory studies, synthesize findings, and present actionable recommendations to senior teams, enabling informed business decisions. Strong collaboration and report design experience are key.