Senior QA Supervisor

Kenvue Inc.; Las Piedras (PR); On-site; USD 91,000 - 128,000; Full time

Benefits offered by this job

Competitive benefits

Paid holidays

Paid vacation

Volunteer time

Learning & development

Kenvue Impact Networks

Job summary

Kenvue is seeking a Senior QA Supervisor reporting to the Site Quality Director for a fully onsite role in North America (United States, Puerto Rico, Las Piedras). You will lead QA activities across upstream/downstream, ensure product disposition, and drive continuous quality improvements while maintaining compliance with regulatory standards.

The role requires extensive QA/QC experience, strong leadership, and the ability to coordinate with multiple departments.

Qualifications

• Bachelor of Science in Chemistry, Pharmacy, Microbiology, Biology, or related business administration.
• Eight+ years in quality assurance with at least four years in supervision.
• Willingness to travel in and outside Puerto Rico.
• Bilingual English and Spanish with strong written and verbal skills.

Responsibilities

• Recruits, supervises, disciplines, recognizes, develops and rewards employees under supervision.
• Develops and maintains QA Operation’s unit goals in alignment with the Quality Unit and site goals.
• Ensures cross training to maintain workforce flexibility.
• Prepares trainings for new personnel and supports cross-training and development.
• Identifies opportunities for new techniques, procedures and equipment to improve efficiency.
• Reviews and updates area forms, protocols, and procedures to ensure cGMP compliance.

Skills

Bilingual English/Spanish

Quality assurance

Leadership

GMP compliance

Analytical skills

Education

Bachelor of Science in Chemistry, Pharmacy, Microbiology, Biology, or related business administration

Tools

Microsoft Office

Validation processes

Statistical process control

Job description

Senior QA Supervisor

Kenvue is currently recruiting for a:

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Site Quality Director

Location:

North America, United States, Puerto Rico, Las Piedras

Work Location:

Fully Onsite

What you will do

The Senior QA Supervisor ensures compliance with quality systems as established in applicable standards, policies, procedures, processes, specifications, related to the quality and manufacturing processes, procedures, and methods.

Assures the effective planning, coordination, and guidance in the review and approval of product between Downstream/Upstream stages, final disposition of bulk transfers, and finished product lots. Supports the assessment of documentation and systems associated to the manufacturing and packaging processes of batches prior to assigning their final product disposition as required. Communicates and updates the QA Associates on the quality metrics to identify improvement areas and implement the required changes.

Accountable for the printed material dispatch/return process to support packaging line operations, environmental conditions and housekeeping in the Label Room and the Reject (DO) cage.

Coordinates and supports the Downstream/Upstream operational areas’ shop floor activities by providing guidance to the QA and Operations group ensuring compliance with established procedures and business plans. Reviews and approves procedures and any other document when needed. Approves master batch records, start-up protocols and change controls when necessary.

Coordinates issuance of product holds with the distribution centers. Prepares and approves protocols, supports area investigations, develops and implements corrective actions/preventive actions (CAPAs) pertaining to the Quality Assurance Operations’ responsibilities.

Responsibilities:

• Recruits, evaluates, supervises, applies disciplinary actions, provides recognition, develops and rewards employees under supervision.
• Develops and maintains QA Operation’s unit goals in alignment with the Quality Unit and site goals.
• Ensures cross training program is in place to maintain workforce flexibility.
• Prepares, coordinates and documents trainings to new personnel in tasks related to the position. Implements cross-training and development opportunities for personnel.
• Identifies opportunities for new techniques, procedures and evaluates new processes/ equipment needed to perform the work more efficiently.
• Reviews and updates area, forms, protocols, and procedures to ensure cGMP compliance.
• Conducts staff meetings to communicate quality, policies, safety, business, and human resources information.
• Designs, develops, and presents Quality Assurance project results and organizational business plans.
• Prepares and conducts departmental personnel headcount analysis using activity-based model and volume forecast.
• Participates in internal and external business-related committees as applicable.
• Identifies need for and writes corrective action/preventive action (CAPA) related to QA Operation’s unit.
• Approves investigations and CAPAs related to functional area as required.
• Serves as area manager back-up including but not limited to attending meetings such as the Quality Council among other.
• Provides support to projects.
• Provides internal/external audit support.
• Participates in validation, protocol, and change control design processes to ensure product hold when applicable.
• Ensures compliance and employee engagement with EHS&S policies and programs.

Requirements:

• Education: Bachelor of Science preferably in Chemistry, Pharmacy, Microbiology or Biology, or a bachelor’s degree in business administration.
• Experience: Eight or more years of experience in quality assurance with at least four years at a supervisory levelin the quality assurance and/or manufacturing environment, not limited to: pharmaceutical solid and liquid dosage, OTC, and controlled product manufacturing, packaging, incoming, audits, compliance, and product disposition.
• Physical Demands: Sedentary work that requires minimum physical effort. It also requires communication skills, and eye hand coordination and the ability to move. Visual discrimination: closeness and at a distance.
• Knowledge, Skills and Abilities: Bilingual (English and Spanish) with excellent verbal, writing and technical writing skills in both languages. Ability to interpret and apply current Good Manufacturing Practices. Mathematics skills and analytical ability. Knowledge and skills in validation processes and statistical process control, detection, correction and error prevention, and process system challenges. Sampling process, audit, root cause analysis and risk management knowledge. Basic computer knowledge (Microsoft Office software - Excel, PowerPoint, Word). Must be able to make decisions using critical thinking and decision-making tools based on facts at hand while meeting established deadlines and priorities. Demonstrated leadership and organizational skills. Well versed in the latest quality assurance techniques; possesses the ability to develop and implement plans to drive quality improvement and to make decisions to drive compliant business results.
• Certifications/Licenses: None.
• Leadership: Incumbent should demonstrate solid competencies on the values and behaviors to effectively contribute to the transformation of the scope of work.
• Other Requirements: Able to travel in and outside of Puerto Rico. Able to work extra hours and to respond to emergency calls that require returning to the company after regular working hours of the business. Able to support other departments and/or projects according to business needs.

What’s in it for you

Annual base salary for new hires in this position ranges:

$90,950.00 - $128,400.00

This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job-related factors.

• Competitive Benefit Package*
• Paid Company Holidays, Paid Vacation, Volunteer Time & More!
• Learning & Development Opportunities
• Kenvuer Impact Networks
• This list could vary based on location/region

*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.