Senior Provider Relations & Partnerships Lead

Kaiser Permanente; Atlanta (GA); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Kaiser Permanente seeks a strategic leader to drive provider relations, satisfaction, and engagement within its healthcare network. This role partners with cross-functional teams to improve access to care, ensure contract compliance, and communicate effectively with providers.

The position requires building strong provider partnerships, leading complex initiatives, and traveling as needed to Kaiser locations. It emphasizes collaboration, data-driven improvement, and regulatory readiness.

Qualifications

• Minimum three (3) years of experience in a leadership role with or without direct reports.
• Bachelor's degree from an accredited college or university AND minimum seven (7) years of experience in health care delivery or operations in a managed care environment, customer relationship management, or a directly related field OR Minimum ten (10) years of experience in health care delivery or operations in a managed care environment, customer relationship management, or a directly related field.

Responsibilities

• Leads provider satisfaction strategies to improve network relationships and provider engagement.
• Oversees provider relations programs to facilitate communication and problem resolution.
• Ensures providers adhere to regulatory and contractual requirements and supports responses to regulatory audits.
• Develops materials and trainings for provider education and onboarding.

Skills

Ambiguity management

Attention to detail

Communication

Cross-group collaboration

Decision making

Problem solving

Project management

Influencing others

Relationship building

Health care industry knowledge

Education

Bachelor's degree from an accredited college or university

Tools

Microsoft Excel

Job description

Kaiser Permanente seeks a strategic leader to drive provider relations, satisfaction, and engagement within its healthcare network. This role partners with cross-functional teams to improve access to care, ensure contract compliance, and communicate effectively with providers.

The position requires building strong provider partnerships, leading complex initiatives, and traveling as needed to Kaiser locations. It emphasizes collaboration, data-driven improvement, and regulatory readiness.