Senior Property Manager

Integrity Rise Management; Chicago (IL); On-site; USD 85,000 - 120,000; Full time

Job summary

Integrity Rise Management is seeking a Senior Property Manager to act as a multi-property operational resource and subject matter expert. The role travels 60‑70% across assigned properties to promote consistency, support business objectives, ensure compliance, and assist with complex challenges.

The candidate mentors teams, oversees budgeting and financial reporting, and drives operational excellence while maintaining strong resident relations and regulatory compliance in a collaborative

Qualifications

• Extensive experience in residential property management across multi‑family properties.
• Strong knowledge of leasing, resident relations, maintenance, and regulatory compliance.
• Experience with budgeting, financial reporting, and operational controls.
• Fair Housing knowledge and certification (or plan to obtain post‑hire).
• Ability to influence, coach, and support teams without direct supervisory authority.

Responsibilities

• Serve as a subject matter expert and resource for onsite Property Managers and teams on operations, leasing, resident relations, maintenance, and compliance.
• Travel regularly between properties to assess operations, identify improvements, and provide hands-on support.
• Promote consistency and operational excellence across the portfolio through site visits and collaboration.
• Partner with Property Managers to achieve financial goals, KPIs, occupancy targets, and resident satisfaction.
• Assist with budgets, monitor expenses, and review financial statements and operational reports.
• Support rent collection processes, delinquency management, and budget monitoring.
• Provide leasing support, occupancy management, resident retention, and marketing efforts.
• Share best practices to improve leasing performance and customer service.

Skills

Property management

Leadership

Budgeting

Regulatory compliance

Vendor management

Travel coordination

Education

Fair Housing Certification

Tools

ResMan

Yardi

RealPage

MRI

Job description

The Senior Property Manager serves as a multi-property operational resource and subject matter expert, providing support, guidance, and expertise to onsite Property Managers and property teams across a portfolio of communities. This position travels regularly between assigned properties to promote operational consistency, support business objectives, ensure compliance, and assist with complex property management challenges.

The chosen candidate will travel to various properties in their assigned portfolio. Estimated travel percentage is 60-70%.

The Senior Property Manager acts as a mentor, trainer, and escalation resource for site teams while also performing core property management functions as needed to support day-to-day operations. This role is ideal for an experienced, results-oriented property management professional who excels at problem-solving, mentoring others, and driving operational excellence in a collaborative environment.

• Serve as a subject matter expert and resource for onsite Property Managers and property teams, providing guidance on operational, leasing, resident relations, maintenance, and compliance matters.
• Travel regularly between assigned properties to assess operations, identify improvement opportunities, and provide hands-on support and troubleshooting.
• Promote consistency, accountability, and operational excellence across the property portfolio through regular site visits and collaboration with property teams.
• Partner with Property Managers to achieve financial performance goals, key performance indicators (KPIs), occupancy targets, and resident satisfaction objectives.
• Assist with the development and management of annual budgets and support property teams in monitoring budget performance and controlling expenses.
• Review and analyze financial reports to identify trends, operational efficiencies, cost‑saving opportunities, and revenue enhancement strategies.
• Support property teams in preparing and reviewing budgets, financial statements, and operational reports.
• Assist with rent collection processes, delinquency management, and financial controls to ensure adherence to company standards.
• Provide operational support for leasing activities, occupancy management, resident retention initiatives, and marketing efforts.
• Share best practices and recommendations to improve leasing performance, customer service, and overall property operations.
• Assist Property Managers in resolving complex resident relations matters, lease violations, complaints, and escalated service concerns.
• Conduct property inspections and operational reviews to evaluate curb appeal, maintenance standards, safety practices, and regulatory compliance.
• Support preventative maintenance planning and assist with identifying and prioritizing capital improvement needs.
• Assist with developing scopes of work, vendor selection, and oversight of contracted services to ensure quality and cost effectiveness.
• Monitor compliance with company policies as well as federal, state, and local housing regulations, including Fair Housing and Americans with Disabilities Act (ADA) requirements.
• Provide guidance and training to onsite teams regarding operational processes, compliance requirements, and industry best practices.
• Serve as a temporary operational resource for communities experiencing staffing shortages, transitions, special projects, or other business needs.
• Support implementation of safety programs and ensure adherence to resident safety, fire safety, and building code requirements.

Must Haves

• Extensive experience in residential property management, including multi-family and ideally, affordable housing.
• Demonstrated expertise in property operations, leasing, financial management, resident relations, and regulatory compliance.
• Knowledge of Equal Housing Opportunity (EHO), Fair Housing Act (FHA) laws, OSHA standards and environment safety standards
• Working knowledge of Fair Housing, ADA, landlord‑tenant regulations, and property management best practices.
• Fair Housing certification (or must be obtained within a certain period after hire)
• Ability to influence, coach, and support others without direct supervisory authority.
• Strong analytical and problem‑solving skills with the ability to assess operations and implement effective solutions.
• Excellent communication and interpersonal skills with the ability to build strong relationships across multiple properties and teams.
• Strong organizational skills with the ability to manage multiple priorities and travel between locations as needed.
• Proficiency with property management software (e.g., ResMan, Yardi, RealPage, or MRI) and financial reporting systems.

Nice‑To‑Haves

• Experience with Affordable Housing programs
• Relevant certifications (e.g., Accredited Residential Manager (ARM), Certified Apartment Manager (CAM), Housing Credit Certified Professional (HCCP), Certified Occupancy Specialist (COS))

Physical Requirements

• Ability to move about for long periods of time
• Ability to move up to 50 pounds and conduct property inspections

Integrity Rise is proud to be an Equal Opportunity Employer. All applicants will receive consideration for employment, as Integrity Rise does not discriminate against an individual because of their race, color, religion, gender, sex (including same sex, gender identity, and sexual orientation), pregnancy, parental status, marital status, national origin or ancestry, age, physical or mental disability, sickle cell trait, genetic information and testing (including family medical history), AIDS/HIV status, source of income, political affiliation, military service, other non‑merit based factor, or any other characteristic protected under applicable federal, state or local law.

Integrity Rise is committed to providing equal opportunity and reasonable accommodation for people with disabilities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please email [e-mail].