Senior Project Manager, Strategic Planning

SupportFinity™; New York (NY); Hybrid; USD 80,000 - 100,000; Full time

Job summary

SupportFinity™ is seeking a Senior Project Manager, Strategic Planning for the NYC Department of Housing Preservation & Development. This full-time position involves analyzing and improving operations to deepen the agency's impact, along with facilitating stakeholder discussions and creating actionable project workplans.

Applicants should have a graduate degree and relevant experience. Remote work is allowed up to two days a week. The role emphasizes communication, facilitation, and project management skills, with an interest in enhancing housing quality and affordability.

Qualifications

• Demonstrated facilitation skills.
• Experience in organizing and analyzing qualitative information.
• Excellent verbal and written communication skills.
• Experience managing multiple projects.
• Interest in improving housing quality.

Responsibilities

• Conduct needs assessments and prepare project workplans.
• Design and facilitate stakeholder discussions.
• Record and analyze qualitative data.
• Create new procedures and systems to improve operations.
• Deliver trainings on strategic planning.

Skills

Facilitation skills

Research and analysis

Communication skills

Project management

Interest in government effectiveness

Education

Graduate degree in Public Administration, Public Policy, Business Administration

Job description

Senior Project Manager, Strategic Planning

NYC Department of Housing Preservation & Development | Posted Mar 15

Full-time

New York

Agency Description The New York City Department of Housing Preservation & Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

• We maintain building and resident safety and health.
• We create opportunities for New Yorkers through housing affordability.
• We engage New Yorkers to build and sustain neighborhood strength and diversity.

Job Description

The Office of Policy & Strategy (OPS) leverages its expertise to guide and support HPD and its many Offices in their efforts to deepen their impact, optimize their efficiency, and become more data-driven, climate-adaptive, and mission-focused. Within OPS, the Division of Strategic Operations and Analytics (SOA) works to increase HPD’s impact by analyzing and improving operations agency-wide. As part of that work, SOA’s Strategic Planning unit leads initiatives that help agency teams clarify their core program objectives and enhance their business processes to achieve greater operational effectiveness and organizational capacity. Reporting to the Director of Strategic Planning, the Senior Project Manager will:

• Conduct needs assessments to determine project goals/scopes and prepare project workplans.
• Design and facilitate interviews, focus groups, large group discussions or other activities with program staff and stakeholders to investigate current and potential operational conditions, identify their objectives and goals, consider the strategies for achieving those goals, and select the activities that best support those strategies.
• Record and analyze qualitative data from these investigations or conversations, and present findings and data-informed recommendations to agency staff at various levels.
• Create and help deploy new procedures, tools, program elements, and systems that refine business operations, making them more efficient, outcome-oriented and impactful.
• Deliver trainings on strategic planning concepts and skills to agency staff at various levels.

Preferred Skills

• Demonstrated facilitation skills, and an ability to lead diverse groups of stakeholders through idea‑generating and decision‑making exercises.
• Experience researching, gathering, organizing, and analyzing qualitative information to identify patterns, insights, or opportunities for process improvement or decision‑making. Ability to use independent judgment and initiative to evaluate procedures/programs and qualitative data the team gathered.
• Excellent verbal and written communication skills, and an ability to articulate information and recommendations clearly and persuasively.
• Experience simultaneously managing multiple complex projects.
• Interest in improving government effectiveness and in housing quality and affordability.

Preferred Qualifications

• A graduate degree in a relevant field (Public Administration, Public Policy, Business Administration, etc.) is strongly preferred.
• HPD or government experience is a plus.

Minimum Qualification Requirements

• A baccalaureate degree from an accredited college and two years of experience in community work or community‑centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community‑centered activities in an area related to the duties described above; or
• Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one year of experience as described in “1” above.

Remote Work

Note: This position is eligible for remote work up to two days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37.

Authorization

Authorization to work in the United States is required for this position. The NYC Department of Housing Preservation and Development does not provide sponsorship for international employees for visa applications, extensions, or status changes, including H-1B visas. Applicants are responsible for ensuring that they meet all qualifying requirements for this position at the time of application.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Equal Opportunity Employment

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.