Senior Project Manager - QSR/E-commerce domain

Capgemini; Irving (TX); Hybrid; USD 82,000 - 193,000; Full time

Benefits offered by this job

Paid time off

Medical coverage

401(k) plan

Life insurance

Job summary

Capgemini in Irving, TX seeks a delivery-focused Senior Project Manager / Technical Program Manager to lead global software delivery initiatives in the QSR/E-commerce domain. You will oversee end-to-end programs across multiple markets, ensuring localization, currency and tax setup, and smooth deployment readiness.

Responsibilities include governance, risk management, and coordinating integrations, data migration, and release readiness.

Qualifications

• 10+ years in Technical Program Management, Delivery Management, or Enterprise Software Delivery.
• Strong experience with SDLC, Agile Delivery, Jira, Confluence, Enterprise Integrations, Data Migration, Release Management, Deployment Readiness.
• Experience managing globally distributed teams.
• Global Rollout & Localization Programs
• Preferred Experience: QSR, Retail Technology, Hospitality, eCommerce, POS Systems, Digital Ordering Platforms, Store Technology

Responsibilities

• Lead end-to-end delivery of Smart Ops and Digital Ordering initiatives.
• Manage: Discovery, Localization, Integration, Testing, Deployment Readiness, Hypercare, Transition to Support.
• Drive governance, milestone tracking, dependency management, and risk mitigation.
• Coordinate enterprise integrations involving APIs, Middleware, Payment Systems, Menu Platforms, Delivery Aggregators, Operational Systems.
• Oversee: Data Migration, Cutover Planning, Release Readiness, Production Deployments, Global Market Readiness.
• Support multi-country rollouts including Language Localization, Currency Setup, Tax Configuration, Compliance Requirements, Menu Management, Change management readiness.
• Deliver executive reporting, escalation management, and program updates.
• Governance & Operations: RAID Logs, KPIs, Delivery Dashboards, Dependency Tracking.
• Ensure successful handoff to support teams after deployment.

Skills

SDLC

Agile Delivery

Jira

Confluence

Enterprise Integrations

Data Migration

Release Management

Deployment Readiness

Global Rollout

Tools

Jira

Confluence

Job description

# Senior Project Manager - QSR/E-commerce domainIrvingApply for this job* Permanent* Experienced Professionals* Delivery Excellence* ID 556056-en\\_USChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.## LocationThis is a hybrid role based in Irving TX## About the job you're consideringThe Capgemini team offers extensive career opportunities and provides mentoring and coaching for teammates. This role is an experienced professional with a strong background in software development.## Your role* A Delivery Manager / Technical Program Manager with strong expertise in global software delivery, Agile execution, enterprise integrations, deployment readiness, stakeholder management, and multi-market technology rollouts, capable of leading complex digital transformation programs across international markets.* Lead end-to-end delivery of Smart Ops and Digital Ordering initiatives.* Manage: Discovery, Localization, Integration, Testing, Deployment Readiness, Hypercare, Transition to Support* Drive governance, milestone tracking, dependency management, and risk mitigation.* Coordinate enterprise integrations involving: APIs, Middleware, Payment Systems, Menu Platforms, Delivery Aggregators, Operational Systems* Oversee: Data Migration, Cutover Planning, Release Readiness, Production Deployments, Global Market Readiness* Support multi-country rollouts including: Language Localization, Currency Setup, Tax Configuration, Compliance Requirements, Menu Management, Drive training and change management readiness.* Deliver executive reporting, escalation management, and program updates.* Governance & Operations Manage: RAID Logs, KPIs, Delivery Dashboards, Dependency Tracking* Ensure successful handoff to support teams after deployment.## Your skills and experience* 10+ years in Technical Program Management, Delivery Management, or Enterprise Software Delivery.* Strong experience with: SDLC, Agile Delivery, Jira, Confluence, Enterprise Integrations, Data Migration, Release Management, Deployment Readiness* Experience managing globally distributed teams.* Strong stakeholder management and executive communication skills.* Global Rollout & Localization Programs* Preferred Experience: QSR, Retail Technology, Hospitality, eCommerce, POS Systems, Digital Ordering Platforms, Store Technology#LI-RM1 - Hybrid#DI-CM1The base compensation range for this role in the posted location is: $82,082 - 193,440. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.It is not typical for candidates to be hired at or near the top of the posted compensation range.In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.**Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees.** In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave* Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)* Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)* Life and disability insurance* Employee assistance programs* Other benefits as provided by local policy and eligibility**Important Notice:** Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.**Disclaimers**Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-lawCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.