Senior Project Manager (BC, AL, ON based)

BD; United States; Remote; USD 64,000 - 92,000; Full time

Job summary

Waters is seeking a Senior Project Manager to lead end-to-end implementation plans for Lab Automation across customer sites in Canada, from pre-installation planning to training and go-live, coordinating with Waters teams and client stakeholders to ensure seamless deployment.

The ideal candidate has 5+ years of medical device project management, PMP certification, fluency in English, and experience with LIS, software integration and change management.

Qualifications

• 5+ years of progressive project management experience in the medical device industry.
• PMP Certified.
• Fluency in English (strong written, verbal, and reading comprehension).
• Proficient with MS Office suite.
• Knowledge of laboratory automation technologies, LIS, and healthcare IT environments.

Responsibilities

• Develop and manage comprehensive implementation plans, including resource allocation, timelines, and milestones.
• Lead the execution of implementation activities with Waters team and customer stakeholders.
• Establish clear customer expectations throughout the project lifecycle.
• Design programs that support long-term success of laboratory automation, including transition of ownership to the customer.
• Manage LIS connectivity implementations and software customizations.
• Monitor governance, timelines, budgets, and risks; identify and mitigate issues.
• Lead technical and operational aspects of customer implementation programs using Lean and change management.
• Capture customer insights and feedback to support continuous improvement.

Skills

Project management

Change management

Communication

Cross-functional teamwork

Stakeholder management

Problem solving

Independent worker

Education

Molecular Diagnostics degree

PMP Certification

Microbiology degree

Tools

MS Office (Word, Excel, PowerPoint)

Salesforce

ServiceMax

Job description

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

The Senior Project Manager is responsible for developing and executing comprehensive project plans across the implementation lifecycle, including pre-installation site planning, customer engagement and change management, LIS connectivity, implementation support, and customer training. This role is critical to the success of Advanced Diagnostics’ Lab Automation strategy, serving as the primary liaison between Waters and customer stakeholders to ensure seamless and efficient implementation of automation solutions at customer sites.

The position is primarily focused on supporting Lab Automation technologies and solution offerings. The Senior Project Manager collaborates closely with Manufacturing, Sales, Marketing, and the Clinical Professional Services team to develop, coordinate, and deliver implementation plans that meet customer and business objectives. In addition, this individual is responsible for maintaining implementation dashboards, tracking project milestones, identifying risks, and communicating project progress and outcomes to all stakeholders throughout the project lifecycle.

This field-based in British Columbia, Alberta or Ontario position should reside near a major airport to facilitate travel across Canada, mainly western provinces, requires 50% travel. Travel may fluctuate based on project and team needs, including nights and some weekends.

Responsibilities:

• Develop and manage comprehensive implementation plans, including resource allocation, project timelines, and milestone tracking, to ensure the successful and timely delivery of customer projects in accordance with agreed-upon plans.
• Lead the execution of the implementation activities in collaboration with Waters Commercial & Support team and customer stakeholders, ensuring all project deliverables, products, services, and outcomes are completed on schedule and within scope.
• Establish clear, realistic customer expectations throughout the project lifecycle, addressing both technical implementation requirements and organizational change management needs.
• Design and promote programs that support the long-term success of laboratory automation implementations, while facilitating a seamless transition of project ownership and accountability to the customer upon project acceptance.
• Manage the implementation of LIS connectivity solutions and software customizations to align with each customer’s laboratory workflow and environment. Serve as a key resource for software integration, application deployment, and change management initiatives related to new interfaces and laboratory processes.
• Monitor and drive project governance processes that balance quality, cost, and efficiency. Monitor project performance against timelines, budgets, quality objectives, communication plans, and organizational goals, proactively identifying and mitigating risks.
• Lead both the technical and operational aspects of customer implementation programs, leveraging methodologies such as Lean, continuous improvement, and change management principles. Ensure contractual performance commitments and workflow objectives are achieved.
• Capture and communicate customer insights, lessons learned, and market feedback to Waters team members to support continuous improvement of solutions, services, and customer experience.

Education and Experience required:

• University degree (Molecular Diagnostic or Microbiology preferred)·
• Minimum of 5 years of progressive project management experience within the medical device industry, successfully leading cross-functional projects from initiation through implementation while meeting quality, regulatory, timeline, and business priorities.
• PMP Certified
• Demonstrated fluency in English, including strong written, verbal, and reading comprehension skills.
• Proficient with MS office suite Word, Excel, PowerPoint.

Knowledge and Skills required:

• Proven experience leading complex implementation projects and large-scale change management initiatives.
• Strong written and verbal communication skills, with proficiency in project management and business software tools.
• Knowledge of laboratory automation technologies, microbiology workflows, and laboratory operations.
• Experience with Laboratory Information Systems (LIS), software integration, and healthcare IT environments.
• Familiarity with Lean and continuous improvement methodologies to optimize workflows and operational performance.
• Excellent organizational, stakeholder management, and customer service skills.
• Strong analytical and problem-solving abilities with a results-oriented mindset.
• Ability to manage multiple priorities in a fast-paced, evolving environment.
• Collaborative team-player with the ability to influence and work effectively across cross-functional teams.
• Self-motivated and capable of working independently while driving successful project outcomes.

Preferred qualifications:

• Minimum of 2 years of experience in a Clinical Lab is desirable
• Lean Blackbelt Certification is desirable
• Fluent in French is desirable
• Proficiency with Salesforce, and/or ServiceMax.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

.

Primary Work Location

CAN Mississauga - Derry Road West