Senior Project Manager

EVERSANA; Mason (OH); On-site; USD 105,000 - 145,000; Full time

Job summary

EVERSANA is seeking a Senior Project Manager to lead cross-functional projects from initiation to delivery. You will plan, execute, and close projects, ensuring alignment with business objectives while staying within scope and budget.

The ideal candidate has 5–7 years in project management within patient services or specialty pharmacy, with strong communication and leadership abilities. Knowledge of Agile/Waterfall hybrid methodologies is preferred.

Qualifications

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field.
• 5–7 years of proven experience managing projects in a Patient Services Hub or specialty pharmacy environment.
• Excellent communication, leadership, and interpersonal skills; strong analytical and problem-solving capabilities.
• Ability to manage multiple projects simultaneously and adapt to changing priorities.
• Proficiency in project management tools such as MS Project, JIRA, Smartsheet, or similar.

Responsibilities

• Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
• Develop comprehensive project plans, timelines, resource allocation, and risk management strategies.
• Coordinate internal resources and third-party vendors for flawless project execution.
• Lead project meetings, track progress, and communicate clearly with stakeholders throughout the project lifecycle.
• Identify and mitigate project risks and issues proactively.
• Monitor and control project performance using KPIs and status reports.
• Ensure projects meet quality standards and regulatory compliance requirements.
• Manage changes to scope, schedule, and costs using appropriate verification techniques.
• Drive continuous improvement by documenting lessons learned and best practices.
• Devise and implement best practices for project delivery via tools like JIRA and Confluence.

Skills

Communication

Leadership

Interpersonal skills

Analytical thinking

Problem solving

Multitasking

Adaptability

Education

Bachelor’s degree

PMP certification

Certified ScrumMaster

CRM experience (Dynamics 365 or Salesforce)

Tools

MS Project

JIRA

Smartsheet

Dynamics 365

Salesforce

Job description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

THE POSITION:

We are seeking a detail-oriented and proactive Senior Project Manager to lead cross-functional projects from initiation through delivery. The ideal candidate will have strong organizational and leadership skills, experience managing budgets and timelines, and the ability to align diverse stakeholders toward a common goal. This person will be responsible for planning, executing, and closing projects while ensuring they meet business objectives, stay within scope, and are delivered on time and within budget.

Essential Duties And Responsibilities

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
• Develop comprehensive project plans, timelines, resource allocation, and risk management strategies.
• Coordinate internal resources and third-party vendors for flawless project execution.
• Lead project meetings, track progress, and communicate clearly with stakeholders throughout the project lifecycle.
• Identify and mitigate project risks and issues proactively.
• Monitor and control project performance using appropriate tools and techniques (e.g., KPIs, status reports).
• Ensure projects meet quality standards and regulatory compliance requirements.
• Manage changes to the project scope, schedule, and costs using appropriate verification techniques.
• Drive continuous improvement by documenting lessons learned and best practices.
• Devise and implement best practices for project delivery via existing tools such as JIRA, Confluence, etc.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned

Qualifications

EXPECTATIONS OF THE JOB:

• Travel (0%)
• Hours (40 hours per week, 5 days of the week)

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Minimum Knowledge, Skills And Abilities

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Education: Bachelor’s degree in Business, Engineering, Computer Science, or a related field
• Experience and/or Training: 5–7 years of proven experience managing projects in a Patient Services Hub or specialty pharmacy environment; solid understanding of project management methodologies (e.g., Agile, Waterfall, or hybrid); excellent communication, leadership, and interpersonal skills; strong analytical and problem-solving capabilities; ability to manage multiple projects simultaneously and adapt to changing priorities.
• Licenses/Certificates: None required (see Preferred Qualifications)
• Technology/Equipment: Proficiency in project management tools (e.g., MS Project, JIRA, Smartsheet, or similar)

Preferred Qualifications

• Experience and/or Training: Prior experience in a Patient Services Hub or specialty pharmacy in a client-facing role
• Licenses/Certificates: PMP certification or Certified ScrumMaster
• Technology/Equipment: Prior experience with CRM applications such as Microsoft Dynamics 365 or Salesforce

Additional Information

OUR CULTURAL BELIEFS

• Patient Minded I act with the patient’s best interest in mind.
• Client Delight I own every client experience and its impact on results.
• Take Action I am empowered and empower others to act now.
• Grow Talent I own my development and invest in the development of others.
• Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
• Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
• Embrace Diversity I create an environment of awareness and respect.
• Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and we are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [e-mail].

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