Senior Project Manager

SMBC; Charlotte (NC); Hybrid; USD 130,000 - 190,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

SMBC Group in Charlotte, NC, is seeking an IT Project Management Director to lead a portfolio of technology programs that support business priorities and regulatory goals. You will own program delivery, governance, resource planning, risk oversight, and stakeholder engagement from initiation through completion, partnering with business, technology, and infrastructure leaders.

This role emphasizes transparent reporting, collaboration across regions, and delivering sustainable outcomes within a

Qualifications

• 10+ years leading complex technology programs in financial services.
• Experience managing large-scale initiatives in banking or regulated environments.
• Strong governance, budgeting, risk management, and delivery oversight.
• Excellent communication and cross-functional leadership.

Responsibilities

• Lead the successful delivery of a portfolio of technology programs, ensuring objectives, timelines, budgets, and outcomes are achieved.
• Establish program governance frameworks, including scope, stakeholder engagement, resource plans, reporting, and delivery standards.
• Build and oversee Program Management Office (PMO) structures, defining ownership, responsibilities, and accountability across workstreams.
• Partner with business and technology leaders to align program priorities with strategic objectives and operational needs.
• Monitor program performance, risks, dependencies, and financials, taking corrective action when needed to maintain delivery.
• Review and approve key milestones, deliverables, and completion plans, ensuring sustainable solutions meet business requirements.
• Drive consistent communication across programs, providing senior leaders with transparent reporting and progress updates.
• Promote collaboration across teams, regions, and business units to share knowledge and support enterprise initiatives.

Skills

PMO leadership

Portfolio management

Stakeholder management

Governance

Risk management

Budgeting

Job description

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SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

JOB SUMMARY

As an IT Project Management Director, you will lead a portfolio of technology programs that support business priorities and operational goals across the organization. You will be responsible for program delivery, governance, resource planning, risk oversight, and stakeholder engagement from initiation through completion. This role partners closely with business, technology, and infrastructure leaders to deliver sustainable outcomes, improve transparency, and drive organizational change within a regulated banking environment.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Lead the successful delivery of a portfolio of technology programs, ensuring agreed objectives, timelines, budgets, and outcomes are achieved.
• Establish program governance frameworks, including scope, stakeholder engagement, resource plans, reporting, and delivery standards.
• Build and oversee Program Management Office (PMO) structures, defining clear ownership, responsibilities, and accountability across workstreams.
• Partner with business and technology leaders to align program priorities with strategic objectives and operational needs.
• Monitor program performance, risks, dependencies, and financials, taking corrective action when needed to maintain successful delivery.
• Review and approve key milestones, deliverables, and completion plans, ensuring solutions are sustainable and meet business requirements.
• Drive consistent communication across programs, providing senior leaders with transparent reporting and progress updates.
• Promote collaboration across teams, regions, and business units to share knowledge, improve delivery practices, and support enterprise initiatives.

POSITION SPECIFICATIONS

• 10+ years of experience leading complex technology programs, project portfolios, or PMO functions.
• Proven experience managing large-scale technology initiatives within a financial services, banking, or regulated environment.
• Strong expertise in project and program management, including scope definition, planning, budgeting, risk management, and delivery governance.
• Good understanding of products in Capital Markets and associated Credit Risk
• Demonstrated ability to lead cross-functional teams and influence business, technology, and executive stakeholders.
• Experience establishing PMOs, delivery frameworks, and operational reporting structures.
• Strong communication and presentation skills with the ability to translate complex information into actionable insights.
• Knowledge of technology delivery practices, systems development lifecycles, and organizational change management.
• Ability to make informed decisions in complex or ambiguous situations while balancing business objectives, risks, and regulatory requirements.

NICE TO HAVE

• Experience with Agile, Scrum, Waterfall, or hybrid delivery methodologies.
• Experience leading global or multi-regional technology programs.
• Familiarity with enterprise transformation, process improvement, or operational excellence initiatives.

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at [e-mail].