Senior Project Lead Field Director

IQVIA; Charlotte (NC); On-site; USD 200,000 - 240,000; Full time

Job summary

IQVIA is seeking a senior leader to oversee Ambassador Regional Project Leads and their teams, ensuring alignment with client expectations and patient outcomes. You will manage resources, lead strategic meetings, and collaborate with senior leaders to optimize performance across programs.

This role requires strong leadership, planning, and communication skills, plus the ability to travel up to 60% as needed to support multiple client initiatives within the US.

Qualifications

• 8+ years of leadership experience within nursing services, patient support programs, healthcare operations, pharmaceutical services, or related healthcare environments.
• Budgetary management experience.
• Must be able to manage multiple tasks and have excellent organizational skills.
• Ability to examine business environment and develop/execute in response to market opportunities.
• Strong planning and prioritization skills.
• Strong and effective presentation skills; excellent communication skills – both written and verbal.
• Ability to travel (40-60%)
• Proven success working with or within patient advocacy organization or other patient health-related, communicate focused organizations providing services to targeted populations.

Responsibilities

• Direct oversight of Ambassador Regional Project Leads and their teams and IQVIA Ambassador Project Training team.
• Communicate with client Ambassador Director on a regular and timely basis.
• Ensure IQVIA Force have resources and operational support to deliver on patient and client expectations.
• Develop and implement a robust plan to facilitate clear communication to client’s Ambassador organization.
• Attend and jointly lead weekly program staff meetings with client leadership.
• Identify opportunities and participate in development of operational strategies, tactics and resources to drive performance and optimize value for patients.
• Collaborate with client and IQVIA Senior Leadership to support KPI development.
• Provide Senior Leadership with updates on policy developments and likely impact to patients and service delivery.
• Provide patient support activities as directed for other client programs and initiatives.

Skills

Leadership

Budget management

Planning & prioritization

Communication skills

Interpersonal skills

Project management

Negotiation skills

Relationship building

Team collaboration

Presentation skills

Education

Associate’s degree or higher

Bachelor’s Degree

Registered Nurse

Tools

Veeva

Salesforce.com

MS Office

Excel

Job description

• Responsible for direct oversight of Ambassador Regional Project Leads and their teams and of IQVIA Ambassador Project Training team.
• Communicate with client Ambassador Director on a regular and timely basis.
• Ensure that IQVIA Force have the appropriate resources and operational support required to deliver on both patient and client expectations.
• Develop and implement a robust plan to facilitate clear communication to client’s Ambassador organization.
• Attend and jointly lead weekly program staff meetings in conjunction with the client leadership team.
• Identify opportunities and participate in the development of operational strategies, tactics and resources required to drive performance and optimize value for patients.
• Collaborate with client and IQVIA Senior Leadership to support KPI development.
• Provide Senior Leadership with updates on policy developments and likely impact to patients and service delivery.
• Provide patient support activities as directed for other client programs and initiatives.

Job Responsibilities

• Responsible for direct oversight of Ambassador Regional Project Leads and their teams and of IQVIA Ambassador Project Training team.
• Communicate with client Ambassador Director on a regular and timely basis.
• Ensure that IQVIA Force have the appropriate resources and operational support required to deliver on both patient and client expectations.
• Develop and implement a robust plan to facilitate clear communication to client’s Ambassador organization.
• Attend and jointly lead weekly program staff meetings in conjunction with the client leadership team.
• Identify opportunities and participate in the development of operational strategies, tactics and resources required to drive performance and optimize value for patients.
• Collaborate with client and IQVIA Senior Leadership to support KPI development.
• Provide Senior Leadership with updates on policy developments and likely impact to patients and service delivery.
• Provide patient support activities as directed for other client programs and initiatives.

Schedule

• Ability to travel 60-80%

Required Qualifications

• Associate’s degree or higher.
• 8+ years of leadership experience within nursing services, patient support programs, healthcare operations, pharmaceutical services, or related healthcare environments.
• Budgetary management experience.
• Must be able to manage multiple tasks and have excellent organizational skills.
• Ability to examine business environment and develop/execute in response to market opportunities.
• Working knowledge of the market including trends and issues as they relate to the patient journey and insights.
• Ability to travel (40-60%)
• Ability to lead and drive for results in cross-functional teams.
• Strong planning and prioritization skills.
• Strong and effective presentation skills; excellent communication skills – both written and verbal.
• Initiative and vision: develop strategy and deliver results.
• Drive and enthusiasm.
• Exceptional interpersonal skills and the ability to build and inspire support for initiatives.
• Ability to build and maintain relationships with third parties using good negotiation skills.
• Proven success working with or within patient advocacy organization or other patient health-related, communicate focused organizations providing services to targeted populations.
• Fully competent in MS Office (Word, Excel, PowerPoint)

Preferred Qualifications

• Bachelor’s Degree
• Registered Nurse
• Knowledge of applicable regulations and standards affecting Pharmaceutical Products (e.g. CFR 210/211, cGMP) Ambassador Program or comparable operational supervision experience (3+ years) as Field Manager (DM or higher) experience.
• Project Management experience.
• Incentive Compensation Plan development and execution.
• Veeva / Sales Force.com Database experience.

Note: This role is not eligible for visa sponsorship. Candidates must have authorization to work in the US without the need for sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $200,000 - $240,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.