Senior Program Manager-System Planning

SoundTransit; Seattle (WA); On-site; USD 81,000 - 186,000; Full time

Benefits offered by this job

Health benefits

Long-Term Disability

Life Insurance

Retirement Plans

Paid Time Off

Parental Leave

Pet Insurance

ORCA Card

Tuition Reimbursement

Job summary

Sound Transit is seeking a Senior Program Manager to lead scoping, execution, and cross-functional coordination of agency-wide strategic initiatives. The role drives outcomes through stakeholder engagement, integrated work planning, and performance tracking to ensure timely delivery and alignment across departments.

Reporting to the Deputy Executive Director of System Planning, the position emphasizes equity, inclusion, and values-based leadership while collaborating with planning, operations,

Qualifications

• Bachelor's degree in a related field and five years' experience in project management for planning/public policy/transportation.
• Strong knowledge of transportation planning, capital project development, transit operations, and public sector operations.
• Excellent project management, communication, and leadership skills.

Responsibilities

• Lead development and execution of a comprehensive program plan.
• Coordinate across planning, operations, capital, finance, and admin teams.
• Engage internal/external stakeholders and report progress to leadership.
• Identify barriers, risks, and mitigation strategies to keep programs on track.
• Ensure alignment with agency priorities, equity goals, and cross-functional objectives.
• Champion Sound Transit values in day-to-day work and culture.

Skills

Cross-functional program management

Transportation planning

Public sector operations

Education

Bachelor's degree in related field

Job description

Salary range is $81k to $186k, with a midpoint of $133k. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Sound Transit also offers a competitive benefits package with a wide range of offerings, including:

• Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
• Long-Term Disability and Life Insurance.
• Employee Assistance Program.
• Retirement Plans: 401a - 10% of employee contribution with a 12% match by Sound Transit; 457b - up to IRS maximum (employee only contribution).
• Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Parental Leave: 12 weeks of parental leave for new parents.
• Pet Insurance.
• ORCA Card: All full-time employees will receive an ORCA card at no cost.
• Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
• Inclusive Reproductive Health Support Services.
• Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you'll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.

GENERAL PURPOSE:

The Senior Program Manager is responsible for leading the scoping, execution, and cross-functional coordination of a range of high-priority agency-wide strategic initiatives. This position ensures alignment across system and network planning, transit operations, capital project delivery, finance, business administration, and executive oversight functions. The Senior Program Manager will drive program outcomes through effective stakeholder engagement, integrated work planning, and performance tracking, ensuring timely delivery and strategic alignment across departments.

This role reports directly to the Deputy Executive Director of System Planning, or other planning office leadership, as assignments emerge. This Senior Program Manager position is required to embody agency values, incorporate principles of equity and inclusion, and serve as a change management champion throughout the agency.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Lead, manage, and drive the development and execution of a comprehensive program plan for various agency strategic initiatives.
• Participate as a member of the System Policy Planning team and relevant working groups, providing analysis, insight, and recommendations to the project and to agency leadership.
• Lead, coordinate, and align activities across planning, operations, capital, finance, and administrative teams, convening workshops, working sessions, and other activities to drive to solutions.
• Coordinate and mediate competing goals and expectations. Negotiate and manage commitments of the group internally and externally.
• Manage working group and collaborative group functions, identifying necessary areas of development, strategic objectives, resourcing needs, communication gaps/challenges, and conflicts.
• Serve as the central point of accountability for program milestones, risks, and interdependencies.
• Engage internal and external stakeholders to ensure effective collaboration and support.
• Report on progress, performance metrics, and critical issues to executive leadership.
• Identify and resolve barriers to execution, escalating as necessary.
• Contribute to serving agency needs, values, and strategic priorities.
• Champion and model Sound Transit's core values and demonstrate values-based behaviors in everyday interactions across the agency.
• Contribute to a culture of diversity, equity, and inclusion in alignment with Sound Transit's Equity & Inclusion Policy.
• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
• All employees are responsible for integrating sustainability into everyday business practices.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Experience: Bachelor's degree in Public Administration, Urban Planning, Business Administration, Transportation Planning, Engineering, Architecture, Construction Management, Political Science, or closely related field and five years of experience in performing project management/implementation, research, analysis, and/or administration for planning, public policy, transportation, or construction; Or an equivalent combination of education and experience.

Required Knowledge and Skills:

• Proven experience managing complex, cross-functional programs within public or service-oriented organizations.
• Strong understanding of transportation planning, capital project development, transit operations, and public sector operations.
• Exceptional project management, communication, and leadership skills.

Preferred Knowledge and Skills:

• Knowledge of public administration, transit/transportation planning, engineering, construction, maintenance, or operations.

Physical Demands / Work Environment:

• Work is performed in a hybrid environment with an expectation of working in office a minimum of 3 days per week.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.