Senior Program Manager (NEN Program)

CTI Resource Management; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Job summary

CTI Resource Management seeks a capable professional to support the Navy Enterprise Networks (NEN) CNIC program across the enterprise. You will oversee Program Analysts and ACTRs, ensuring adherence to contract processes and policy guidance.

Required Security+ certification and a BS/BA with at least 3 years of project management experience. Washington, DC area with travel up to 10% may be expected.

Qualifications

• BS/BA degree required.
• 3 years of progressively responsible experience in project management or leadership roles.
• Security+ certification required.

Responsibilities

• Provide a full spectrum of services to carry out CNIC’s NEN Program and related tasks.
• Be fully knowledgeable on contract vehicles and processes for Navy Enterprise Network support.
• Coordinate and report on policy guidance to Regional CTRs and support personnel.
• Manage CNIC Enterprise Lifecycle Refresh projects.
• Represent the organization in government discussions and meetings; prepare PowerPoint presentations.

Skills

Reading Comprehension

Critical Thinking

Active Listening

Speaking

Instruction

Troubleshooting

Time Management

Education

BS/BA degree

Job description

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Job Title

Education

Bachelor's Degree

Location

DC0020-Washington-DC-0020 - Washington, DC 20374-5140 US (Primary)

Category

Salary Grade

Date Needed By

10/18/2026

Job Type

Full-time

Travel

0 - 10%

Job Description

Preferred location is Washington Navy Yard, Washington DC however, will consider other locations.

Position summary:

Support Navy Enterprise Networks (NEN) Program CNIC enterprise wide. Oversee and provide direction to Program Analysts Special Projects & Program Analysts ACTRs.

Essential Duties and Responsibilities: ( Security + Certification Required.)

Job duties include the following: (Other duties may be assigned.)

• Provide a full spectrum of services to carry out CNIC’s NEN Program and related tasks.
• Be fully knowledgeable and conversant on the contract vehicles and processes that provide support for the Navy Enterprise Network.
• Provide interpretation of policy and guidance to Regional Customer Technical Representatives (CTRs), and related support personnel on Service Ordering, Invoicing, task order. renewal/modifications and all manner of contract execution activities
• Manage the CNIC Enterprise’s Lifecycle Refresh projects.
• Represent the organization in government discussions and weekly meetings; participate in relevant discussions and facilitate PowerPoint presentations.
• Serve as a liaison between Government program management officials and NEN support entities to report and resolve NEN program issues.
• Administer the NMCI Enterprise Tool (NET), Requirement to Award Process Tool (RAPT) and Flank Speed Account, Services Tool (FsAST), and BMC Helix (NESD) for CNIC.
• Create, update and resolve tickets in the ticket tracking system (BMC Helix).
• Review all NET order submissions for appropriateness and compliance with CNIC and NAVY policies and standards.
• Submit, coordinate, and track task orders via NET and the Total Order Management system (TOM)
• Attendance and punctuality are essential functions of this position.

Skills:

• Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Instructi on - Teaching others how to do something.
• Troubleshooting - Determining causes of operating errors and deciding what to do about it.
• Time Management - Managing one's own time.

Attributes:

• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Expression - The ability to communicate information and ideas in writing so others will understand.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations make improvements or take corrective action.

Instructing - Teaching others how to do something.

# of Hires Needed

1

Exemption Type

Exempt

Hiring Manager

Marsh, Wendy (CNIC Administrative Director - Operations - Direct (01.00.22))

Job Requirements

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience: BS/BA and 3 years of progressively responsible experience as a project manager or in corporate/public sector leadership positions with business operations and process improvement responsibilities. Experience includes: the management of specific projects, demonstrated experience in resource management, the use of project management tools, and the ability to delegate tasks to team members. Security + Certification Required.

Security Clearance: A favorable T3 (Formerly NACLC) background investigation required. Employee must maintain eligibility throughout employment. Active Security Clearance Preferred.