Senior Program Manager- Manufacturing Operations (Remote)

Qci; Dallas (TX); Remote; USD 155,000 - 175,000; Full time

Benefits offered by this job

EAP

Corporate Discounts

Learning & Development

Certification Assistance

Referral Bonus

Internal Mobility

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is seeking a Program Manager to own day-to-day delivery of a large federal health IT program and act as the primary client-facing contact. The role is fully remote within the United States, with some travel for meetings.

The candidate will direct all phases of programs, manage staffing and risk, and maintain delivery artifacts across multiple workstreams in an IPT governance model. Experience with Agile / SAFe and a strong customer-facing track record are required.

Qualifications

• Bachelor's degree and 15+ years of experience.
• 7+ years of program or project management experience, including direct management of staff.
• Demonstrated experience as a primary client-facing point of contact on a complex program.
• Experience running a structured delivery operating model across multiple workstreams.
• Working knowledge of Agile / SAFe delivery including sprint planning and cadence.

Responsibilities

• Direct all program phases from inception through completion, owning schedule and performance.
• Serve as primary customer contact and lead program review sessions.
• Establish milestones and monitor adherence to master plans and risk mitigation.
• Direct staff across the program under an IPT governance model and two-week sprint cadence.
• Translate client priorities into delivery direction and surface risks early.

Skills

Client-facing

Agile / SAFe

Stakeholder management

Team leadership

Education

Bachelor's degree

Job description

United States
Suitability/Public Trust
Fully remote
Project/Program Management

GovCIO is currently hiring for a Program Manager to own the day-to-day delivery of a large federal health IT program and serve as a primary client-facing point of contact. This position will be fully remote within the United States, with some meeting-related travel.

**Responsibilities**

• Direct all phases of programs from inception through completion. Responsible for the schedule and performance of company programs or subsystems of major programs. Acts as primary customer contact for program activities, leading program review sessions with the customer to discuss, schedule, and technical performance. Establishes milestones and monitors adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources.
• Directs the work of employees assigned to the program. The program is governed through an Integrated Product Team model with regular steering-level oversight, and delivery runs on a two-week sprint cadence inside a weekly client-workstream rhythm.
• The right candidate is comfortable holding the client relationship, running a structured operating model, and surfacing risk early and plainly.
• Manages one or more programs of size and complexity, may manage an operating/field office, and supervises professional and technical personnel performing in their customary disciplines.
• Maintains aggressive efforts to achieve objectives.
• Prepares manpower staffing plans, including skill and labor mix, to support contract operations. May be responsible for recruiting, interviewing, and hiring staff.
• Monitors contract compliance and deliverables.
• Acquires follow-on business associated with areas of responsibility and supports new business development.
• Translate client priorities into delivery direction and represent delivery status, risks, and decisions to the client clearly and credibly.
• Maintain the dependency map across the seven workstreams and keep entangled workstreams synchronized, so issues are worked before they cascade.
• Work with the managers to balance staff across workstreams, watching for concentration risk where individuals carry multiple workstreams or where a workstream has thin backup coverage.
• Maintain the program risk register, surface strategic risks explicitly and early, and own mitigation tracking.
• Ensure delivery artifacts are accurate, internally consistent, and traceable across documents - a recurring need in a multi-workstream program.

**Qualifications**

• Bachelor's degree and 15+ years of experience. (or commensurate experience)
• 7+ years of program or project management experience, including direct management of staff.
• Demonstrated experience as a primary client-facing point of contact on a complex program, owning the relationship day to day.
• Experience running a structured delivery operating model across multiple concurrent workstreams, with hands‑on dependency, risk, and action management.
• Working knowledge of Agile / SAFe delivery, including sprint planning, PI planning, and cadence-based coordination.

**Clearance Required** Ability to obtain and maintain a Suitability/Public Trust clearance.

**Preferred Skills and Experience**

• Experience in federal health IT, VA / VHA programs, or other regulated government health environments.
• PMP, SAFe (e.g., SAFe Agilist / RTE), or equivalent certification.
• Experience supporting clinical or EHR‑adjacent technology rollouts at enterprise scale.

**Posted Salary Range**
USD $155,000.00 - USD $175,000.00 /Yr.

**Company Overview**
GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things— for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

**What You Can Expect**

**Interview & Hiring Process**

During the interview process, the interview will include virtual video interviews with the hiring manager and/or team. Camera must be on. A valid photo ID must be presented during each interview. Enhanced biometrics ID verification screening and background check will be conducted.

**Employee Perks**

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.