Senior Program Manager - Industry Benchmarking, Global Road Safety

Amazon; Bellevue (WA); Hybrid; USD 116,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Paid Time Off

401(k) Plan

Parental Leave

Job summary

Amazon is seeking a Senior Program Manager for Global Road Safety to design and lead a benchmarking program that measures Amazon's road safety performance against peers and public data across multiple geographies.

You will source external data, build frameworks, and collaborate with safety, operations, and data science teams to drive data-driven recommendations for improvement and strategy execution globally.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Bachelor's degree in business, operations, engineering, data science, statistics, public health, transportation, or related field.
• 5+ years of benchmarking, analytics, or related work with data-driven projects.
• Experience designing benchmarking or comparative research programs and presenting to executives.

Responsibilities

• Design and build Amazon's global road safety benchmarking program—defining what to measure and against whom.
• Develop methodology to compare safety performance across geographies and peers.
• Identify and normalize external data sources (government databases, industry reports, peer disclosures, research).
• Track global industry trends in fleet safety and technology adoption.
• Document best practices in driver training, maintenance, fatigue management, and safety culture.
• Translate insights into prioritized recommendations and present to senior leadership.

Skills

Data analysis

Stakeholder management

Executive communication

SQL

Tableau

Education

Bachelor's degree in a quantitative field

Master's degree preferred

Tools

Excel

SQL

Tableau

Job description

Description Amazon's Global Road Safety organization is responsible for driving the safety of our on-road operations worldwide. We are a data-driven team that believes world-class safety performance requires world-class measurement. We hold ourselves to the highest standards and are committed to raising the bar — not just against our own history, but against the best in the industry.

To that end, Amazon's Global Road Safety (GRS) organization is seeking a Senior Program Manager to build and lead an industry benchmarking program for on-road safety. You will design methodology, establish data sources, and execute a strategy that measures Amazon's global road safety performance against peer companies, industry leaders, and publicly available regional and national safety data. You will build benchmarking frameworks from scratch, source and normalize external data (government statistics, industry consortia, peer disclosures, academic research), and partner with internal safety, operations, and data science teams to ensure meaningful comparisons. Beyond measurement, you will identify industry best practices and propose changes to Amazon's road safety programs that drive measurable improvement. This role operates globally, requires comfort with ambiguity, and demands the ability to influence senior leaders to act on data-driven findings.

Key job responsibilities

• Design and build Amazon's global road safety benchmarking program — defining what to measure, how to measure it, and against whom.
• Develop rigorous methodology for comparing Amazon's safety performance (e.g., collision frequency, severity rates) against industry peers, regional averages, and national statistics across multiple geographies.
• Identify, acquire, and normalize external data sources including government transportation safety databases, industry reports, peer disclosures, and academic research.
• Discover, track, and evaluate global industry trends in commercial fleet safety performance and technology adoption.
• Identify and document industry best practices spanning driver training, technology deployment, fleet maintenance, fatigue management, and safety culture.
• Translate benchmarking insights into clear, prioritized recommendations and present findings to senior leadership worldwide.
• Partner with Safety and Operations teams to ground benchmarking in operational reality.
• Build relationships with external organizations (industry associations, safety consortia, academic institutions, government agencies) to access data and validate methodology.
• Build and maintain recurring benchmarking reports (quarterly/annual) that track Amazon's relative safety position over time.
• Support the GRS Engagement team with validated benchmarking data for external communications and policy engagement.

A day in the life

Amazon Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Bachelor's degree in business, operations, engineering, data science, statistics, public health, transportation, or a related quantitative field.
• 5+ years of experience in benchmarking, analytics, management consulting, program management, or research with a track record of delivering complex, data-driven projects independently.
• Experience designing and executing benchmarking or comparative research programs, including methodology development, data sourcing, and executive-level presentation.
• Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL, Tableau).
• Experience working across multiple geographies and business units with the ability to normalize disparate data sets.
• Excellent written and verbal communication skills, including presenting to senior leadership.
• Willingness to travel domestically and internationally (up to 15-25%).

Preferred Qualifications

• Master's degree (MBA, MPH, MS in data science/analytics, or transportation safety).
• 10+ years of relevant experience, including transportation, logistics, fleet safety, or insurance.
• Direct experience with commercial fleet safety data or government transportation safety databases (e.g., FMCSA, NHTSA FARS, EU CARE database).
• Background in management consulting, internal benchmarking services, or competitive intelligence.
• Knowledge of LEAN methodologies, Six Sigma, or structured problem-solving frameworks.
• Experience building benchmarking programs from scratch, including defining standards and driving organizational adoption.
• Demonstrated ability to influence senior stakeholders and drive action on analytical findings.
• A passion for safety and genuine motivation to use data to protect people.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually
USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually
USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10441556