Senior Program Manager (Government)

AT&T; Columbia (MD); On-site; USD 119,000 - 223,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) plan

Tuition reimbursement

Paid Time Off

Parental Leave

Caregiver Leave

Life insurance

Employee discounts

Job summary

AT&T Global Public Sector in Columbia, Maryland is seeking a Senior Program Manager to lead complex federal programs. The role requires coordinating with Service Managers, CTOs and client teams to deliver on strategic roadmaps, manage budgets, and drive cross-functional efforts across vendors and internal teams.

The candidate will ensure secure, reliable services with robust monitoring and deployment procedures, while leveraging Earned Value Management and PMP/FAC-PM/DAWIA credentials to guide

Qualifications

• 15–20 years of program or project management experience on contracts of similar scope.
• Experience leading multi-vendor environments and complex contracts.
• Knowledge of FAR/DFARS, DoD 5000 series, and ICD 801 policies.
• Proven capability in requirements analysis, resource allocation, cost tracking and reporting.
• Experience with Earned Value Management and related financial controls.

Responsibilities

• Coordinate with service managers and clients to understand needs and strategic roadmaps.
• Provide guidance to junior program managers and assemble cross-disciplinary teams.
• Oversee service designs with monitoring, deployment procedures and operational testing.
• Develop proposals for technology insertions and secure, reliable service delivery.
• Manage multi-vendor relationships and ensure program success and compliance.

Skills

FAR/DFARS knowledge

Earned Value Mgmt

Contract management

PM Certification

Education

PMP / FAC-P/PM / DAWIA Level 3

Tools

ICD 801 policies

DFAR/DoD policy awareness

Job description

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.

AT&T has an opening for a Program Manager

To communicate issues and solutions; Provide guidance and direct Junior level program managers if any are assigned to the contract/program; Rapidly assemble and execute focused cross-disciplinary Government/Contractor teams to address urgent or unexpected cost, schedule, or technical program/contract issues.

Description of Job Duties/Responsibilities

This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

• Coordinating with Service Managers and client Service Owners to understand customer needs.
• Coordinating with the Technology Operations Manager, Chief Technology Officer, and Service Mangers in the development of strategic technical roadmaps for the program service areas.
• Identifying and implementing ways to improve performance and reliability of existing services through enhanced monitoring capabilities and reduced operational team touchpoints needed.
• Developing technical insertion proposals for our client, highlighting ways to bring new and emerging technologies to the client’s environment.
• Coordinating with Service Managers to ensure that existing services and new solutions are secure, reliable, and resilient.
• Developing relationships with the AT&T product house and bringing relevant information to the Technical Operations Manager, CTO, and project Service Managers.
• Collaborate with internal and external technology vendors and organizations to collect relevant information on technologies relevant to our client’s mission.
• Coordinating with RIS I Continuous Service Improvement team to gain insight from root cause analysis activities for potential technology/process improvements.
• Ensuring that service solution documentation and training is available for Ops, field support specialists, and neighborhood managers to improve operational effectiveness.
• Provide engineering oversight to the Service Manager engineering teams, driving focus in service solution designs to ensure they include operational monitoring capabilities, deployment procedures, operational troubleshooting processes, and the ability to measure effectiveness.

Required Clearance

TS/SCI with polygraph. (#ts/sci) (#polygraph)

Required Qualifications

Fifteen (15) to twenty (20) years of experience as a program or project manager in managing programs and contracts of similar scope, type, and complexity is required.

• Direct experience in managing multi-task contracts and subcontracts of various types and complexity, as well as experience in leading a multi-vendor environment is required.
• Shall be knowledgeable of the guidelines provided by the Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS), DoD 5000 series, and ICD 801 policies.
• Must have demonstrated experience in conducting requirements analysis, resource allocation, project costing, deliverable tracking, schedule and financial data monitoring, and reporting.
• Must have at least five (5) years of demonstrated experience in the management and control of funds and resources using complex reporting mechanisms such as Earned Value Management.
• A PMP, FAC-P/PM Senior Level, or Defense Acquisition Workforce Improvement Act (DAWIA) Level 3 certification in Program Management.; Domain Table; Description; Information Technology desired.

Our Senior Program Manager (Government) earns $118,700 - $223,100 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) *Pro-rated when working less than 40 hrs/wk.

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected

Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone

Weekly Hours

40

Time Type

Regular

Location

Columbia, Maryland

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