Senior Program Manager, GCP Modernization & AI/ML (Retail)

Tiger Analytics; Dallas (TX); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Career development opportunities

Equal employment opportunities

Job summary

Tiger Analytics in Dallas seeks a senior Technical Program Manager to lead a large-scale GCP modernization program in the retail sector. You will drive delivery across Data Delivery, AI/ML Insights, and Cross Workstream, coordinating with executives and partners.

You will manage RAID, budgets, and governance, champion agile practices, and ensure successful integration of multiple workstreams while maintaining strong stakeholder relationships up to the C-suite.

Qualifications

• 7+ years of experience leading complex, large-scale technology programs.
• Experience with GCP-based modernization including data, AI/ML, or infrastructure workstreams.
• Strong Tech Ops experience and familiarity with infrastructure operations.
• Experience managing cross-functional programs with multiple workstreams and external vendor partners.
• Expertise in RAID management, governance frameworks, and executive reporting.
• Experience with budget tracking and financial management in a program context.
• Proven track record of delivering large-scale projects with strong leadership across cross-functional teams.
• Advocate for agile principles with hands-on delivery across teams.
• Retail domain experience preferred/required.

Responsibilities

• Lead end-to-end program execution across multiple technical and business workstreams.
• Drive governance, planning, prioritization, risk management, and stakeholder communication for enterprise modernization initiatives.
• Lead large-scale technology programs from conception to completion within the retail domain.
• Drive a large-scale Google Cloud Platform (GCP) modernization program spanning three primary workstreams: Data Delivery, AI/ML Insights, and Cross Workstream.
• Work closely with internal workstream leads, technology partners, and executive stakeholders to drive program delivery, governance, and cross-program integration.
• Manage cross-functional programs involving multiple workstreams and external vendor partners.
• Oversee infrastructure operations, platform provisioning, and IT operations delivery.
• Execute budget tracking and AOP/financial management in a program context, including project forecasting and resource actualization.
• Implement program governance frameworks, handle RAID management, and deliver executive reporting.
• Drive agile delivery across multiple teams, acting as a strong advocate with hands-on experience in agile principles.

Skills

Program management

Cross-functional leadership

Stakeholder management (C-suite)

Agile delivery

Budget tracking / AOP

RAID management

GCP modernization

AI/ML initiatives

Retail domain knowledge

Education

Bachelor's in Business Management or equivalent

Tools

Jira

Confluence

Smartsheet

Claude AI tools

Job description

Tiger Analytics in Dallas seeks a senior Technical Program Manager to lead a large-scale GCP modernization program in the retail sector. You will drive delivery across Data Delivery, AI/ML Insights, and Cross Workstream, coordinating with executives and partners.

You will manage RAID, budgets, and governance, champion agile practices, and ensure successful integration of multiple workstreams while maintaining strong stakeholder relationships up to the C-suite.