Senior Program Manager, Education Technology & Delivery

Cengage Group; Louisville (KY); On-site; USD 117,000 - 187,000; Full time

Job summary

Cengage Group is seeking a Sr. Program Manager in the United States to drive cross-functional initiatives across Higher Education disciplines, aligning priorities and coordinating complex programs from planning through customer rollout.

The role emphasizes establishing governance, managing dependencies and risks, and delivering measurable outcomes that connect program progress to business impact. Strong executive communication and matrixed-team leadership are required.

Qualifications

• Experience leading complex programs across product strategy, content, technology, and commercial teams.
• Experience establishing operating models, governance, planning processes, and decision frameworks for complex multi-functional initiatives.
• Demonstrated ability to translate strategy into coordinated portfolios, roadmaps, workstreams, and measurable outcomes.

Responsibilities

• Maintain a portfolio view across disciplines, connecting priorities, opportunities, capability needs, and planned work to create visibility and alignment across groups.
• Identify common capability needs across subjects and disciplines, surface opportunities for reuse, and coordinate prioritization and sequencing to support shared capabilities and aligned roadmaps.
• Define and track objectives and measurable outcomes, connecting program progress to business and customer impact.
• Identify and manage dependencies, risks, and unresolved questions across disciplines and workstreams, ensuring they are visible and driven to resolution.
• Surface decisions and tradeoffs, bring together the right stakeholders and information, and drive alignment on a path forward.
• Coordinate Product, Content, Engineering, Go-to-Market, and other teams through delivery, launch, and adoption of new capabilities.
• Facilitate communication and collaboration across teams to remove blockers and drive execution.
• Ensure work is prioritized, well-defined, and aligned with strategic priorities and business goals.

Skills

Program management

Stakeholder management

Cross-functional leadership

Executive communication

Portfolio management

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

Cengage Group is seeking a Sr. Program Manager in the United States to drive cross-functional initiatives across Higher Education disciplines, aligning priorities and coordinating complex programs from planning through customer rollout.

The role emphasizes establishing governance, managing dependencies and risks, and delivering measurable outcomes that connect program progress to business impact. Strong executive communication and matrixed-team leadership are required.