Senior Program Manager, Bespoke Solutions

Amazon Web Services (AWS); Jessup (MD); On-site; USD 116,000 - 160,000; Full time

Job summary

Amazon Development Center U.S., Inc. in Jessup, MD is seeking a Senior Program Manager to own contractor operations, vendor management, and lab/manufacturing coordination for a high-assurance hardware program within AWS Infrastructure Services.

You will oversee contractor lifecycle, licensing agreements, and coordination with external manufacturing partners to ensure smooth production scaling while maintaining security clearance requirements for government work.

Qualifications

• Experience leading contractor operations for hardware programs.
• Proven ability to manage vendor and license agreements in a complex program.
• Demonstrated cross-functional coordination across engineering, supply chain and security.

Responsibilities

• Consolidate contractor hiring and management responsibilities.
• Own end-to-end contractor lifecycle: sourcing, onboarding, performance tracking, off-boarding.
• Reduce key-person dependencies by establishing repeatable contractor management processes.
• Manage vendor and license agreements and act as lab owner for the program.
• Oversee contract manufacturing and onboarding of new manufacturers; coordinate purchasing.
• Provide program status, risk, and resourcing visibility to engineering leads and leadership.

Skills

Contractor management

Vendor management

Program management

Operations leadership

Cross-functional collaboration

Job description

Description

The Bespoke Solutions Teams is looking for an experienced Senior Program Manager to own contractor operations, vendor management, and lab/manufacturing coordination for a high-assurance hardware program within AWS Infrastructure Services — the team building security and encryption devices for government customers.

Description

The Bespoke Solutions Teams is looking for an experienced Senior Program Manager to own contractor operations, vendor management, and lab/manufacturing coordination for a high-assurance hardware program within AWS Infrastructure Services — the team building security and encryption devices for government customers.

This is a hands-on operational leadership role. You will consolidate contractor hiring and management, own vendor and license agreements, and serve as the operational backbone that lets our senior engineers stay focused on delivery. You will be the connective tissue across engineering, supply chain, security, and external manufacturing partners — removing friction and reducing key-person dependencies on a fast-moving classified program.

You will own the end-to-end contractor lifecycle, manage vendor and license agreements, coordinate contract manufacturing (including onboarding a new contract manufacturer), and serve as the lab owner. Your success is measured by smooth operational execution, reduced administrative load on engineering leads, and reliable delivery of contractor and manufacturing support as the program scales toward production.

If Arlington, VA (Arlington HQ2)

This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.

By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.

This position requires that the candidate selected must be a US Citizen and currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

Contractor & Resource Management

• Consolidate contractor hiring and management responsibilities.
• Own the end-to-end contractor lifecycle — sourcing, onboarding, performance tracking, and off-boarding
• Reduce key-person dependencies by establishing repeatable contractor management processes

Vendor, License & Lab Ownership

• Manage vendor and license agreements
• Take ownership of the unclassified lab and similar work-streams
• Serve as the lab owner

Contract Manufacturing

• Own contract manufacturing for the program, including onboarding a new contract manufacturer
• Handle associated administrative tasks including purchasing coordination.
• Partner with supply chain and manufacturing teams to keep prototype and production builds on schedule

Cross-Organization Coordination

• Partner with engineering, systems engineering, security, and leadership to keep operational execution tight
• Serve as primary operational liaison for contractor, vendor, and manufacturing matters
• Provide program status, risk, and resourcing visibility to engineering leads and program leadership

A day in the life

You will join a team within AWS Infrastructure Services that designs, develops, and delivers high-assurance security and encryption hardware for highly regulated government use cases. The team executes against a multi-year roadmap spanning hardware, firmware, programmable logic, and systems engineering — with a growing contractor base and expanding manufacturing footprint. This Program Manager role is the operational anchor that keeps contractor, vendor, and manufacturing execution running smoothly as the program scales from prototype into production.

About The Team

About AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Why AWS?

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MD, Jessup - 115,600.00 - 160,000.00 USD annually

USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually

USA, VA, Herndon - 115,600.00 - 160,000.00 USD annually

Company

- Amazon Development Center U.S., Inc.

Job ID: A10577620