Senior Program Manager

Form Health; United States; Remote; USD 140,000 - 165,000; Full time

Benefits offered by this job

Competitive salary & equity

Health benefits

401k

Flexible schedules

Paid parental leave

Job summary

Form Health is seeking a Senior Program Manager, Product to lead Product Operations in a fast-paced digital health environment. You will own the roadmap from idea to launch, champion AI-forward workflows, and ensure alignment across Product, Engineering, Clinical Operations and GTM teams.

This builder role requires autonomous prioritization, data-driven decisions, and ongoing refinement of the product operating model to accelerate value delivery and patient care.

Qualifications

• 5+ years in program, project management, or product operations in software/digital health.
• Proven experience building roadmaps or operating models from scratch.
• Fluency with AI-forward planning, coding and research tools and modern product tooling.
• Deep SDLC and Agile knowledge, adaptable to team needs.
• Strong data-driven decision making and cross-functional influence.

Responsibilities

• Own the Product Operations roadmap from vision to adoption.
• Lead end-to-end programs across clinical, platform, and go-to-market teams.
• Align Product, Engineering, Design, Clinical Operations, Marketing, and Customer Success.
• Pilot AI-forward tools and integrate them into planning and delivery pipelines.
• Design and improve the operating model, intake, triage, and rituals.
• Convert usage and clinical data into actionable roadmap recommendations.
• Provide executive health readouts with risks and recommendations.
• Identify and mitigate risks and blockers across teams.
• Serve as a trusted point of contact for stakeholders.

Skills

Program management

Product operations

AI-forward workflows

SDLC / Agile

Cross-functional communication

Analytical skills

Independent roadmap creation

Education

Bachelor's degree in technical or business field

PMP / PgMP certification

Tools

Linear

Figma

Job description

Form Health is a virtual obesity medicine clinic delivering physician-led, evidence-based care for obesity and related cardiometabolic conditions. Obesity affects more than 40% of U.S. adults, and as GLP-1 medications reshape the field, Obesity and Cardiometabolic Medicine is in a period of rapid growth and opportunity. Form Health is at the forefront of that shift, building a clinical model that combines rigorous, personalized medical care with the technology to make it accessible at scale.

Every Form Health patient works closely with a dedicated multidisciplinary Care Team, including board-certified physicians (many ABOM-certified, and endocrinologists), advanced practice providers, and Registered Dietitians who together deliver comprehensive, one-on-one treatment that includes nutrition, behavioral health, physical activity, and FDA-approved medication, if appropriate. Through our mobile app, patients engage in regular video visits along with text messaging, photo journaling, and personalized educational content. We hold ourselves to the highest standards of clinical care and to treating every individual with empathy and respect.

Founded in 2019, Form Health is a venture-backed, mission-driven company partnering with leading employers and health plans to expand access to high-quality, guideline-based obesity and cardiometabolic care nationwide. We're deeply invested in our core value of putting patients first, and equally committed to building a culture where every employee is valued and we learn and grow together.

About the Role:

The Senior Program Manager, Product is a critical, highly independent role at the center of Form Health's Product organization. You'll be the connective tissue between Product, Engineering, Clinical, and go-to-market teams — and the person responsible for making sure our Product org operates as a best-in-class, AI-forward, product development team.

This is a builder's role, not a caretaker's. You'll define the Product Operations roadmap from the ground up, bring in and champion cutting-edge tools and methodologies (including AI-assisted planning, development, and research workflows), and continuously raise the bar on how the team plans, ships, and learns. You'll operate with a high degree of autonomy — setting priorities, making judgment calls, and driving initiatives to completion with minimal oversight — while staying closely aligned with Product, Engineering, and executive stakeholders.

What You Will Do:

• Own the Product Operations roadmap: Independently define the vision, priorities, and success metrics for how the Product org plans, builds, ships, and learns — identifying gaps and driving initiatives from idea to adoption.
• Drive end-to-end program management: Own execution roadmaps for key cross-functional initiatives — from new clinical program features to platform investments — ensuring timely, high-quality delivery from concept to launch.
• Orchestrate cross-functional alignment: Serve as the connective tissue between Product, Engineering, Design, Clinical Operations, Marketing, and Customer Success — facilitating the rituals, decisions, and communication that keep every team moving in the same direction.
• Champion AI-forward tools and methodologies: Evaluate, pilot, and roll out modern product development tooling — AI-assisted planning, coding, research, and automation — to help the team plan and ship faster. Treat AI as core infrastructure for how the team works, not a side project.
• Build and evolve the product operating model: Design and continuously improve how the team runs, including intake and triage processes, roadmap and sprint rituals, documentation standards, and tooling that scale with the company.
• Turn data and feedback into decisions: Synthesize product usage data, clinical and operational metrics, and patient/customer feedback into clear, actionable recommendations that inform roadmap and prioritization.
• Provide executive visibility: Develop and deliver program health readouts and roadmap updates to leadership, with data-driven insights, risks, and recommendations.
• Proactively manage risk and dependencies: Identify, assess, and mitigate issues that could impact timelines or quality across teams, escalating and resolving blockers before they become critical.
• Interface directly with stakeholders: Act as a trusted partner and clear point of contact for Product-related questions from Clinical, Commercial, Ops, and executive leadership.

About You:

• 5+ years of progressive experience in program/project management, product operations, or a related discipline within a fast-paced software or digital health environment.
• A demonstrated track record of operating highly independently — you've built a roadmap, process, or operating model from scratch, not just executed against someone else's plan.
• Fluency with modern product development tools and genuine enthusiasm for AI-forward workflows (e.g., AI-assisted planning, coding, and research tools, alongside Linear, Figma, etc.).
• Deep understanding of the Software Development Life Cycle (SDLC) and Agile methodologies, with the judgment to adapt them to what a team actually needs rather than applying them rigidly.
• Strong analytical skills — comfortable pulling and interpreting product, engineering, and operational data to inform decisions.
• Outstanding cross-functional communication and influence — able to distill ambiguous, complex problems into clear plans and align stakeholders, from ICs to executives, without relying on direct authority.
• Experience in digital health, healthcare operations, or another regulated/clinical environment is a strong plus.
• Bachelor's degree in a technical, business, or related field preferred; PMP, PgMP, or similar certification a plus.

More about Form Health’s benefits:

• Competitive salary and equity in a high growth start-up
• Comprehensive health benefits (medical, dental, vision)
• 401k program
• Flexible work schedules and paid time off
• Paid parental leave

Form Health’s commitment to building a diverse, equitable, and inclusive work environment:

Form Health is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who share our attitudes for creating an inclusive, safe, and positive work environment.

Base Annual Salary $140,000 — $165,000 USD