Senior Program Evaluator

Los Angeles LGBT Center; Los Angeles (CA); On-site; USD 102,575 - 108,282; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Long-Term Disability

Employee Assistance Program

403(b) Retirement Plan

Job summary

Los Angeles LGBT Center is seeking a Senior Program Evaluator to lead organization-wide evaluation efforts, translating program data into actionable insights that inform strategy, funding, and continuous improvement. This role builds a standardized and scalable approach to evaluation that improves consistency, efficiency, and organizational learning.

The position reports to the Senior Manager, Grants Strategy & Impact and collaborates with Programs, Development, Finance, Quality Improvement and

Job description

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Senior Program Evaluator

Full-Time 100% Los Angeles, CA, US

5 days ago Requisition ID: 3052

Salary Range: $102,575.00 To $108,282.00 Annually

Program: Grant Strategy & Impact

Department: Program Administration

Reports to: Senior Manager, Grants Strategy & Impact

Status: Exempt

Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan

CENTER'S MISSION: Building a world where LGBT people thrive as healthy, equal, and complete members of society.

DEPARTMENT SUMMARY: The Program Administration department is responsible for supporting program evaluation, grant strategy, and impact measurement to enhance organizational effectiveness and funding alignment.

JOB SUMMARY: The Senior Program Evaluator leads organization-wide evaluation efforts to strengthen impact measurement and data-informed decision-making. This role translates program data into actionable insights that inform strategy, funding, and continuous improvement. It builds a standardized and scalable approach to evaluation that improves consistency, efficiency, and organizational learning while advancing a culture of accountability and data use aligned with organizational goals and community impact.

ESSENTIAL FUNCTIONS

• Design and implement logic models, evaluation plans, and performance frameworks aligned with program and organizational priorities
• Define outcomes and performance indicators in partnership with program and grant strategy teams
• Integrate evaluation findings into strategic planning, program design, and funding approaches
• Establish processes to track outcomes, strengthen data collection, and improve impact measurement

Data Analysis & Reporting

• Analyze qualitative and quantitative data to identify trends, outcomes, and opportunities for improvement
• Translate complex data into clear insights that connect program performance to organizational strategy
• Develop dashboards, reports, and visualizations to support decision-making and stakeholder engagement
• Apply storytelling and systems to link data with impact, funding priorities, and organizational goals
• Partner with the Grants & Impact Strategy Team to align evaluation metrics with funder requirements and strengthen proposals and reports
• Collaborate with Programs, Development, Finance, Quality Improvement, and IT/Data teams to support data collection and planning
• Coordinate with data and research functions to ensure consistency in metrics, dashboards, and reporting
• Engage funders, government agencies, evaluators, and academic partners to support compliance and shared learning

Capacity Building

• Build evaluation capacity across teams through tools, training, and guidance
• Support staff in using data effectively by connecting evaluation concepts with program implementation
• Promote culturally responsive, equity-centered, and trauma-informed evaluation practices
• Foster a culture of reflection, learning, and continuous improvement

Project Management & Infrastructure

• Centralize evaluation design, analysis, and reporting to improve efficiency across teams
• Manage evaluation timelines, deliverables, and cross-functional workflows
• Standardize processes and strengthen coordination across programs and departments
• Ensure ethical and compliant evaluation practices, including data governance and confidentiality

Relationship Management

• Build relationships across teams to align evaluation efforts with program and organizational needs
• Navigate competing priorities and ambiguity while maintaining focus on high-impact work
• Influence stakeholders without direct authority through clear communication and strategic insight
• Facilitate collaboration across diverse perspectives using strong interpersonal skills

QUALIFICATIONS

• Master’s degree in public health, public policy, social work, sociology, or a related field or equivalent experience
• 4–6 years of experience in program evaluation, impact measurement, or nonprofit or public sector evaluation
• Experience designing evaluation frameworks, including logic models and performance indicators
• Experience analyzing qualitative and quantitative data and translating findings into actionable insights
• Experience developing reports, dashboards, or data visualizations to support decision-making
• Experience supporting grant proposals or funder reporting through evaluation design or data analysis
• Familiarity with government or foundation funding requirements and evaluation expectations
• Experience with data visualization and analysis tools such as Power BI, Tableau, Excel, or similar platforms
• Experience with qualitative or statistical analysis tools such as NVivo, Dedoose, R, or SPSS
• Experience contributing to data systems improvement, integration, or governance efforts
• Strong analytical thinking with the ability to manage complex problems and multiple priorities
• Ability to translate between data and program operations to drive actionable insights
• Strategic mindset with the ability to prioritize work and navigate ambiguity
• Effective communication skills, including presenting data clearly to diverse audiences
• Emotional intelligence and adaptability in a fast-paced, mission-driven environment
• Strong relationship-building skills and ability to influence without direct authority

Preferred Qualifications

• Experience working in a multi-program nonprofit or community-based organization
• Experience providing training to others on areas of knowledge or expertise
• Bilingual skills, particularly English and Spanish

Core Competencies

• Strategic Evaluation & Impact Design
• Data Analysis & Insight Generation
• Data Visualization & Storytelling
• Cross-Functional Collaboration
• Stakeholder Engagement & Influence
• Organizational Learning & Capacity Building
• Equity-Centered Evaluation Practice
• Data Systems & Infrastructure Thinking
• Ethics, Compliance & Data Governance
• Adaptability & Strategic Thinking

The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, or marital status.

The Center has implemented a mandatory COVID-19 vaccination policy as a condition of employment for all employees who work on the Center’s premises, subject to applicable federal, state, and local laws.

For more information, please contact [e-mail]