Senior Program Coordinator - Market Monitoring Unit

Southwest Power Pool; Little Rock (AR); Hybrid; USD 87,950 - 112,190; Full time

Benefits offered by this job

Hybrid work environment

Excellent medical plans

Relocation bonus

401(k) with employer match + defined‑p

Pension (defined benefit)

Job summary

Southwest Power Pool in Little Rock, AR is seeking an experienced MMU Program Coordinator to provide operational and facilitation support across MMU functions. You will serve as a key liaison to MMU leadership, coordinating regulatory filings, working group comments, reporting obligations, and project management while enabling cross‑functional collaboration.

The ideal candidate holds a Bachelor’s degree in business or related field, brings about 6 years of progressive experience, and can travel

Qualifications

• Bachelor’s Degree in Business, Management, Communications, or related field.
• 6 years relevant, progressively responsible professional experience.
• This position requires minimal travel (approximately 15%).

Responsibilities

• Serve as a trusted advisor to MMU leadership by identifying, assessing, and supporting business needs.
• Develop structured plans of action to address operational challenges and improvement opportunities.
• Track departmental initiatives, regulatory filings, working group comments, and action items to ensure timely completion.
• Monitor deliverables, milestones, and reporting requirements.
• Identify risks, amplify issues as appropriate, and support resolution efforts.
• Plan, coordinate, and facilitate meetings to review and prioritize initiatives and regulatory comments.
• Develop clear and actionable plans to track tasks to resolution, establishing milestones that allow sufficient time for review, editing, and approval prior to the due date.
• Establish and maintain strong cross‑functional relationships across departments and organizational levels.
• Navigate organizational processes and governance structures to advance business priorities.
• Develop or support MMU initiatives designed to improve processes, transparency, and accountability.
• Develop a working knowledge of functional areas to enhance cross‑departmental collaboration.
• Understand and comply with organizational policies, procedures, and governance requirements.
• Support documentation and reporting activities aligned with regulatory and operational standards.

Skills

Communication skills

Facilitation

Stakeholder engagement

Analytical thinking

Problem solving

Microsoft Office

Database systems

Education

Bachelor's Degree in Business, Management, Communications, or related field

Tools

Microsoft Office

Database systems

Job description

SPP is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

Benefits

• Competitive and transparent pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer‑paid short‑term disability, long‑term disability, and life insurance
• Relocation bonus (if applicable)
• Hybrid working environment for positions that are eligible
• Fantastic contributions to your retirement through a 401(k) savings plan with employer‑match benefits and a pension (defined benefit plan) fully funded by SPP

PLEASE NOTE: SPP is not able to sponsor employment visas or student‑work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying.

Compensation Information

Sr. MMU Program Coordinator Salary range: $87,950 – $112,190

Overview

The Market Monitoring Unit (MMU) Program Coordinator provides operational and facilitation support to Data Intelligence and Reporting, Policy and Analysis, Surveillance and Mitigation, and other MMU functions as assigned. This position serves as a primary liaison to MMU leadership, ensuring effective coordination, tracking, and execution of regulatory filings, working group comments, reporting obligations, project management and departmental initiatives.

Core Responsibilities

Strategic Business Partnership

• Serve as a trusted advisor to MMU leadership by identifying, assessing, and supporting business needs.
• Develop structured plans of action to address operational challenges and improvement opportunities.

Initiative and Regulatory Comment Management

• Track departmental initiatives, regulatory filings, working group comments, and action items to ensure timely completion.
• Monitor deliverables, milestones, and reporting requirements.
• Identify risks, amplify issues as appropriate, and support resolution efforts.

Facilitation & Communications

• Plan, coordinate, and facilitate meetings to review and prioritize initiatives and regulatory comments.
• Develop clear and actionable plans to track tasks to resolution, establishing milestones that allow sufficient time for review, editing, and approval prior to the due date.
• Establish and maintain strong cross‑functional relationships across departments and organizational levels.
• Navigate organizational processes and governance structures to advance business priorities.

Operational Effectiveness & Continuous Improvement

• Develop or support MMU initiatives designed to improve processes, transparency, and accountability.
• Develop a working knowledge of functional areas to enhance cross‑departmental collaboration.

Compliance & Policy Adherence

• Understand and comply with organizational policies, procedures, and governance requirements.
• Support documentation and reporting activities aligned with regulatory and operational standards.

Qualifications

• Bachelor’s Degree in Business, Management, Communications, or related field.
• 6 years relevant, progressively responsible professional experience.
• This position requires minimal travel (approximately 15%).

Preferred Qualifications

• Experience within the electric utility industry, Regional Transmission Organization (RTO), or other critical infrastructure environment.
• Experience supporting operations, engineering, or technical business units.
• Familiarity with regulatory frameworks.

Other Requirements

• Strong written and verbal communication skills.
• Demonstrated facilitation and stakeholder engagement skills.
• Strong interpersonal and customer‑service orientation.
• Ability to manage multiple priorities in a fast‑paced environment with stringent deadlines.
• Strong analytical and problem‑solving capabilities.
• Proficiency in Microsoft Office applications and database systems.
• Ability to work independently and collaboratively with diverse stakeholders.
• Ability to influence without direct authority.

SPP is an equal opportunity employer that makes employment decisions without regard to race, religion, color, national origin, citizenship, sex, gender identity, sexual orientation, veteran status, age, disability status or any other characteristic protected by applicable law. Further, SPP makes good faith efforts to employ and advance in employment qualified protected veterans and qualified individuals with disabilities. If you need a reasonable accommodation for any part of the application process, please contact us at [e-mail] and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process.

At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - SPP.