Senior Program Associate

Junior Achievement of San Diego County; San Diego (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability insurance

401k match

PTO

Sick leave

Paid holidays

Job summary

Junior Achievement of San Diego County seeks a Senior Program Associate (Education Initiatives) to lead JA Finance Park simulations and support middle/high school programs.

You will train volunteers, facilitate student activities, manage program materials, and ensure smooth operations across events, camps, and competitions, working early mornings, evenings, and weekends as required.

Qualifications

• High School Diploma and experience working with youth required.
• Experience leading peers, volunteers, or camp staff preferred.
• Strong communication, organization, and customer-service skills.

Responsibilities

• Serve as on-site operational lead for Mission Fed JA Finance Park.
• Lead student instruction and volunteer orientation on simulation days.
• Be main floor lead for Program Associates and volunteers during simulations.
• Assure program quality through positive interactions with all constituents.
• Update and troubleshoot JA Finance Park software and devices.
• Inspect equipment and facilities and coordinate maintenance.
• Maintain supplies and assist with material orders.
• Coordinate with educators on curriculum and simulation dates.
• Support collection of evaluations and provide feedback on materials.

Skills

Communication

Public speaking

Organization

Time management

Customer service

Tech savvy

Education

High School Diploma

Tools

D365

Program software

Job description

Position Title: Senior Program Associate (Education Initiatives)

Department: Programs

Reports to: Program Coordinator

Summary: Full-Time (40 hours/week), Non-Exempt (regular early mornings, evenings, and

Compensation Range: $25.00 - $28.00 per hour

Job Function:

The Senior Program Associate (Education Initiatives) is the operational lead for the Mission Fed JA Finance Parksimulation and a key support for JA San Diego’s full portfolio of middle and high school programs. Working closely withstudents, educators, volunteers, and fellow team members, this position runs the day-to-day function and flow ofFinance Park, from simulation-day setup and volunteer training through student facilitation, technology, materials, andfacility readiness.

Beyond JA Finance Park, this position supports the delivery of other middle and high school programs, including JACompany Program, JA Titan, JA Take Stock in Your Future, and the competitions and events tied to these programs, asneeded or directed by leadership. This position also supports delivery of JA For Everyone and JA Scouts PersonalManagement Merit Badge workshops. The Senior Program Associate also leads JA Camp operations for the JA FinancePark and middle/high school program area, and partners with the other program departments to provide consistent,high-quality program experiences across the Programs department.

JA Finance Park Operations

• Serve as the on-site operational lead for Mission Fed JA Finance Park, making sure each simulation day runssmoothly from setup and opening through debrief and close-out.
• Lead student instruction and facilitation throughout the simulation and conduct volunteer orientation andtraining on simulation days.
• Be the main point of contact and provide floor leadership for Program Associates and volunteers duringsimulations.
• Assure program quality through positive interactions with all constituents (students, educators, volunteers,and staff).
• Update, track, and activate the JA Finance Park software and devices each simulation day; troubleshootfirst-line technology issues and escalat as needed.
• Inspect equipment and facility, notify the Program Coordinator of maintenance needs, and follow throughto resolution.
• Maintain JA Finance Park supplies and inventory and assist the Program Coordinator with ordering materialswhen necessary.
• Work with the Program Coordinator to ensure timely and accurate communication with educator liaisonsabout curriculum, program implementation, and simulation dates.
• Support the collection of pre- and post-program evaluations and provide consistent feedback on programmaterials and implementation to improve delivery.

JA Middle & High School Programs and Competitions

• Support the delivery and logistics of middle and high school programs, including JA Company Program, JATitan, JA Take Stock in Your Future, JA For Everyone, JA Scouts Personal Management Merit Badge workshops, and other programs, as needed or directed by leadership.
• Support the planning and day-of execution of competitions and events related to these programs, includingsetup, materials, scheduling, student and educator check-in, and volunteer and judge coordination.
• Prepare, distribute, and track program kits, materials, and resources for classrooms and communitypartners.
• Assist with in-class, virtual, and in-person facilitation of sessions and workshops as needed.
• Assist with the creation and implementation of workshops, academy, and standalone programs.
• Direct-to-Family Programs (JA Camp, JA For Everyone, JA Scouts Personal Management workshops)
• Lead the planning and day-of operations of direct-to-consumer programs, including JA Camps, JA ForEveryone, and JA Scouts Personal Management Merit Badge workshops, for the Finance Park andmiddle/high school program area.
• Manage the registration process from start to finish: set up events, track enrollment and capacity,send confirmations and reminders, and keep waitlists.
• Serve as the primary contact for parents/guardians and participants, including pre-eventcommunications, day-of check-in and check-out, and follow-up.
• Adapt JA curriculum for workshop and camp formats. For merit badge workshops, make sure thecontent and completion of paperwork meet badge requirements, and coordinate with Scout leadersand counselors as needed.
• Manage participant data, including registration, attendance, required forms and waivers, and post-program reporting.
• Help recruit, hire, train, and supervise camp counselors and workshop volunteers.
• Coordinate with the Senior Program Associate supporting JA BizTown to keep registration,communication, and staffing practices consistent across all direct-to-family programs.
• Coach new Program Associates and monitor them throughout the training process in coordination with theProgram Coordinator and serve as a go-to resource for the associate team.
• Enter and maintain program data in D365 accurately and on time.
• Provide cross-coverage for JA BizTown and other programs as needed.
• Uphold quality standards for the organization (i.e., honesty, integrity, and excellent customer service).
• Perform various duties as assigned and as the need arises.

Qualifications:

• High School Diploma AND experience working with youth required; experience with middle or high schoolstudents preferred.
• Experience leading peers, volunteers, or camp staff preferred.
• Experience with event registration, customer service, or communicating with parents/families preferred.
• Strong oral and written communication and comfortable speaking in front of a crowd.
• Comfortable with technology, including tablets, program software, and basic troubleshooting.
• Strong organization and time management, with the ability to juggle multiple programs, events, anddeadlines.
• Excited about working in a fast-paced, energetic environment.
• Flexible, adaptable, detail-oriented, and strong problem-solving skills.
• Availability for regular early mornings, evenings, and weekends to support competitions, events, and camps.

Physical Requirements:

The physical demands described below are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to enableindividuals with disabilities to perform the essential functions. While performing the duties of this job, theemployee is frequently required to: sit, walk and be active during simulations, camps, and events for up to 7.5hours per day, occasionally required to reach with hands and arms, continually required to talk or hear,occasionally required to bend, lift (up to 50 pounds), and specific vision abilities include: close vision, distancevision, and ability to adjust or focus.

• Medical (75% employer paid for staff and 50% for dependents), dental and vision (75% employer paid forstaff and dependents), life (100% employer paid), and long-term disability insurance (employee paid)
• 401k plan with employer match
• PTO, Sick time, and paid time off for major holidays

This position description is a general overview of the duties to be performed by the employee occupying thisposition. This document does not create an employment contract implied or otherwise, other than an "at-will"Relationship