Senior Production Apps Support Engineer (Java/.NET)

U.S. Legal Support; Houston (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

U.S. Legal Support is seeking a Senior Applications Support Developer in Houston to provide advanced production support for critical applications, integrations, and services.

You will diagnose complex issues, review logs, and coordinate with cross-functional teams to ensure rapid, permanent resolutions. The role requires strong ownership, troubleshooting, and communication skills, with experience in .NET/C#, SQL, REST APIs, and legacy Java code.

Qualifications

• 5+ years of professional experience in application support, development, or a mix with clear production-support ownership.
• Strong experience supporting production applications and troubleshooting complex issues (incidents, RCA, permanent fixes).
• Working knowledge of .NET / .NET Core and C# required.
• Ability to independently learn and navigate an unfamiliar legacy Java codebase to troubleshoot production issues.

Responsibilities

• Provide advanced production support for business-critical applications, services, integrations, and scheduled processes.
• Support both legacy Java applications and .NET-based applications and integrations.
• Monitor application health, jobs, integrations, and system activity to identify potential issues before they impact users.
• Analyze application logs, database records, API responses, configuration, and system workflows to identify the source of problems.
• Prioritize incidents based on business impact and drive timely resolution while maintaining ownership through closure.

Skills

Production support

Analytical thinking

SQL troubleshooting

C#

REST APIs

Legacy Java understanding

HTTP/JSON/XML

Documentation

Incident management

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

Git

Azure DevOps

CI/CD

Tomcat/Apache

Job description

U.S. Legal Support is seeking a Senior Applications Support Developer in Houston to provide advanced production support for critical applications, integrations, and services.

You will diagnose complex issues, review logs, and coordinate with cross-functional teams to ensure rapid, permanent resolutions. The role requires strong ownership, troubleshooting, and communication skills, with experience in .NET/C#, SQL, REST APIs, and legacy Java code.