Senior Product Strategy & Performance Analyst

American Family Insurance; Boston (MA); Hybrid; USD 88,000 - 145,000; Full time

Benefits offered by this job

Relocation support

Job summary

American Family Insurance in Boston, MA (hybrid role) seeks a product strategy analyst to diagnose profitability, growth and retention drivers and to translate market insights into actionable recommendations for leadership.

You will partner with state product managers, monitor performance, evaluate profit drivers, and track competitor changes to inform pricing and product health. Relocation support is offered for eligible candidates.

Qualifications

• Required qualifications: customer-driven solutions experience
• Demonstrated experience performing complex financial, actuarial or business analysis
• Solid knowledge and understanding of customer, business industry, insurance, underwriting guidelines and risk concepts
• Demonstrated problem-solving and analytical skills to review complex products, and/or lines of business
• Demonstrated experience making independent decisions
• Demonstrated experience in project management methodologies, practices, techniques and tools

Responsibilities

• Partner with state product managers to diagnose profit, growth, and retention trends and co-develop actions
• Monitor and analyze performance of product lines, agents, and books of business; identify trends and opportunities
• Evaluate profit drivers and turn performance analysis into strategy recommendations across profit, growth, retention, and book health
• Track competitor products, pricing, target markets, and program changes; summarize implications for competitive position
• Produce competitive research from multiple sources; form a point of view and recommend actions to leadership
• Stay current on competitor rate changes, rating enhancements, and program changes; review filings, rate and rule manuals, and assess impact
• Partner across pricing/actuarial, underwriting, and claims to pressure-test recommendations and keep products compliant and financially sound
• Research and shape concepts for new or enhanced products and services; identify product gaps and opportunities
• Support development of underwriting guidelines and standards; serve as SME on guidelines and contract language
• Translate insights from pricing and predictive models into product strategy and recommendations
• May serve as project lead for product and service implementations with sound project-management practices

Skills

Customer focus

Financial analysis

Insurance knowledge

Analytical skills

Decision making

Project management

Job description

American Family Insurance in Boston, MA (hybrid role) seeks a product strategy analyst to diagnose profitability, growth and retention drivers and to translate market insights into actionable recommendations for leadership.

You will partner with state product managers, monitor performance, evaluate profit drivers, and track competitor changes to inform pricing and product health. Relocation support is offered for eligible candidates.