Senior Product Specialist

Ameriprise Financial; Minneapolis (MN); Hybrid; USD 71,000 - 98,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

401(k) plan

Paid time off

Job summary

Ameriprise Financial is seeking a Senior Product Specialist in Retirement Solutions to enhance product execution and advisor support. You will analyze trends, coordinate product activities, and drive cross-functional improvements across compliance, operations, and sales.

The role offers exposure to product management, retirement plan services, and audits, with in-office collaboration required. A 401(k) plan and other benefits are included as part of the compensation package.

Qualifications

• Two or more years of experience in product support, financial services, retirement plans, operations, project coordination, or a related field.
• Knowledge of employer-sponsored retirement plans, including 401(k) and 403(b) products, is preferred.
• Relationship management and project management skills with the ability to use data to identify trends and recommend solutions.
• FINRA registrations or progress toward relevant industry credentials preferred.
• U.S. Work Authorization & Sponsorship applicants must have valid work authorization.

Responsibilities

• Conduct industry and competitor research and deliver insights and recommendations that enhance products, services, policies, procedures, and client outcomes.
• Analyze trends, recurring issues, and operational data to identify process improvement opportunities and support informed decision-making.
• Manage advisor and business partner inquiries, improve routing and response quality, and ensure consistent service delivery across Retirement Solutions.
• Support product approval, compensation, and retirement plan client service activities while appropriately escalating matters requiring business, legal, compliance, or product management decisions.
• Maintain and update marketing materials, analytical tools, research resources, and supporting documentation to ensure accuracy and effectiveness.
• Own recurring workflow tracking and follow-through, prepare reporting on open issues and trends, and maintain business procedures and audit-ready documentation.
• Coordinate audit data preparation, validation, and delivery for retirement plan sponsors and third-party administrators while ensuring timely and accurate completion.
• Partner with Sales, Operations, Compliance, Legal, Supervision, Marketing, recordkeepers, and external retirement partners to support product and operational initiatives.

Skills

Relationship management

Project management

Data analysis

Education

Bachelor's degree

Job description

About Our CompanyWe’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.Job DescriptionAs a Senior Product Specialist within Retirement Solutions, you will play a key role in enhancing product execution, operational excellence, and advisor support. You will partner across business functions to analyze trends, improve workflows, coordinate critical product activities, and drive consistent client and advisor outcomes. This position offers broad exposure to product management, retirement plan services, compliance, and operations while creating opportunities to influence process improvements and business results. If you enjoy combining analytical thinking, collaboration, and problem solving to deliver meaningful impact, this role provides an excellent platform for continued growth and development.ResponsibilitiesConduct industry and competitor research and deliver insights and recommendations that enhance products, services, policies, procedures, and client outcomesAnalyze trends, recurring issues, and operational data to identify process improvement opportunities and support informed decision-makingManage advisor and business partner inquiries, improve routing and response quality, and ensure consistent service delivery across Retirement SolutionsSupport product approval, compensation, and retirement plan client service activities while appropriately escalating matters requiring business, legal, compliance, or product management decisionsMaintain and update marketing materials, analytical tools, research resources, and supporting documentation to ensure accuracy and effectivenessOwn recurring workflow tracking and follow-through, prepare reporting on open issues and trends, and maintain business procedures and audit-ready documentationCoordinate audit data preparation, validation, and delivery for retirement plan sponsors and third-party administrators while ensuring timely and accurate completionPartner with Sales, Operations, Compliance, Legal, Supervision, Marketing, recordkeepers, and external retirement partners to support product and operational initiativesQualificationsTwo or more years of experience in product support, financial services, retirement plans, operations, project coordination, or a related fieldBachelor’s degree or equivalent combination of education and relevant experienceKnowledge of employer-sponsored retirement plans, including 401(k) and 403(b) products, is preferred.Relationship management and project management skills with the ability to use data to identify trends and recommend solutionsExperience supporting financial advisors, product managers, recordkeepers, customers, or cross-functional business partnersAbility to work independently, manage competing priorities, maintain audit-ready documentation, and exercise sound judgment regarding issue escalationFINRA registrations or progress toward relevant industry credentials preferredU.S. Work Authorization & SponsorshipApplicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).In-Office CollaborationWe are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.Base Pay SalaryThe estimated base salary for this role is $71,300 - $98,100 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.Full-Time/Part-TimeFull timeExempt/Non-ExemptExemptJob Family GroupMarketing/Product ManagementLine of BusinessFPPS Wealth Management SolutionsAmeriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.