Senior Product Owner - Member Experience & Analytics

Navy Federal Credit Union; Vienna (VA); On-site; USD 78,000 - 142,000; Full time

Job summary

Navy Federal Credit Union is seeking a Product Owner to deliver complex digital experiences across Online, Mobile, and MSR-facing platforms by translating member and stakeholder needs into clear product requirements and a prioritized backlog.

You will work independently within the team on the most complex initiatives, serving as a subject matter expert, coordinating with partners to define scope, align priorities, and support Agile delivery while validating outcomes and delivering valuable

Qualifications

• Advanced knowledge of analytics, user experience design and business impact.
• Business acumen with ability to leverage expertise with credibility.

Responsibilities

• Gather, analyze, develop, prioritize, and maintain complex user stories and product requirements.
• Serve as Product Owner for assigned products with backlog management and stakeholder alignment.
• Conduct market analysis and synthesize insights to identify opportunities for members.
• Collaborate with cross-functional teams to define product direction and delivery.
• Lead UAT and validate outcomes against acceptance criteria and Definition of Done.

Skills

Analytics

UX design

Business impact

Agile

Education

Bachelor's Degree in IT/Strategy

Job description

Navy Federal Credit Union is seeking a Product Owner to deliver complex digital experiences across Online, Mobile, and MSR-facing platforms by translating member and stakeholder needs into clear product requirements and a prioritized backlog.

You will work independently within the team on the most complex initiatives, serving as a subject matter expert, coordinating with partners to define scope, align priorities, and support Agile delivery while validating outcomes and delivering valuable