Senior Product Owner - Digital Customer Platforms, Underwriting, or Sales Compensation

Guardian Life; Stamford (CT); Hybrid; USD 96,000 - 160,000; Full time

Job summary

A leading insurance firm is seeking a Senior Product Owner to define and drive product roadmaps in the Digital Customer Platforms domain. The role requires strong product management skills, excellent communication, and teamwork abilities. Salary ranges from $96,960 to $159,300, with a hybrid work model. Join a firm committed to inspiring well-being and professional growth.

Benefits

Flexible benefits

Leadership development opportunities

Philanthropic opportunities

Qualifications

• 5-7 years of experience in digital customer platforms, underwriting, or sales compensation product management.
• Experience in defining and driving product roadmaps and integrating customer research.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Translate the product vision and strategy into a team backlog, including user stories.
• Work closely with the Product Manager on process improvements.
• Manage the backlog and roadmap in collaboration with the Tech Lead.

Skills

OKR Management

Product Requirements

Product Backlog Management

Root Cause Analysis

Solution Delivery

Education

Bachelor's degree or equivalent work experience

Job description

Role Summary

As a Senior Product Owner, in Digital Customer Platforms, Underwriting or Sales Compensation, you will be responsible for defining and driving product roadmaps, integrating customer research, and ensuring compliance with data/AI standards. The position requires strong knowledge of product journey mapping, business process improvement, and OKR management. Excellent communication and teamwork skills are essential, along with the ability to manage multiple tasks and meet deadlines.

You Will

• Translate the product vision and strategy into a team backlog, including user stories with clear acceptance criteria and tasks, ensuring alignment with epics and customer needs.
• Work closely with the Product Manager to prioritize and implement process improvements, track progress and communicate updates to stakeholders.
• Define, prioritize, and sequence product features and requirements in the team backlog, ensuring alignment with business goals and customer needs.
• Manage the backlog and roadmap in collaboration with the Tech Lead.
• Break down data requirements into the team backlog and ensure timely and quality delivery of product functionality and desired customer experience.
• Work with data and AI SMEs to ensure data and AI standards are met across applications.
• Conduct go-to-market readiness activities as the team prepares for release, including reviewing the release plan with the PDM.

You Have

• Bachelor’s degree or equivalent work experience.
• A minimum of 5-7 years of experience in Digital Customer Platforms and/or Underwriting and/or Sales Compensation product management.
• Proven experience in defining and driving product roadmaps, integrating customer research, and ensuring compliance with data/AI standards.
• Strong knowledge of product journey mapping, business process improvement, and OKR management.
• Experience working with cross-functional teams.
• Excellent communication and teamwork skills.
• Ability to manage multiple tasks and meet deadlines.

Reporting Relationship

As a Senior Product Owner, you will report to a Product Manager in the respective domain.

Required Skills

• Objectives and Key Results (OKR)
• Product Requirements
• Product Backlog Management
• Root Cause Analysis (RCA)
• Solution Delivery

Location

Hybrid (3+ days per week in a local Guardian Office).

Salary Range

$96,960.00 - $159,300.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail].

Internal Workday Contact

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.