Senior Product Owner

Stellantis Financial Services; Phoenix (AZ); On-site; USD 110,000 - 160,000; Full time

Job summary

Stellantis Financial Services seeks a Senior Product Owner to drive digital product delivery for the customer portal and mySFS app. You will translate business needs into user stories, prioritize the backlog, and guide cross-functional teams through the development lifecycle to maximize value and user satisfaction.

You will rely on market insights and data to steer the roadmap, collaborate with UX to map journeys, and align with regulatory and business goals.

Qualifications

• 5+ years in product management or product ownership for digital products such as web portals or mobile apps.
• 3 years in Agile/Scrum with direct backlog ownership, sprint planning, and prioritization.
• 2 years in financial services, lending, banking, or automotive finance; experience with loan servicing or payments preferred.
• Experience translating business and regulatory requirements into user stories, acceptance criteria, and release plans.
• Experience partnering with UX/design teams on customer journeys, usability testing, or interaction design.

Responsibilities

• Collaborate with the development team to align backlog prioritization with strategic goals and translate initiatives into executable tasks.
• Break down epics into user stories, plan sprints, and define clear objectives at sprint starts.
• Provide demonstrations to stakeholders at sprint reviews and gather feedback to inform decisions.
• Refine the product backlog and roadmap with personas, journeys, and go-to-market considerations for adoption.
• Address development questions, support business case documentation, and guide cross-functional teams through delivery.

Skills

Analytical Skills

Communication

Leadership

Team Collaboration

Adaptability

Business Acumen

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

About Us

Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience

Position Summary

The Senior Product Owner plays a critical role in driving the execution of software products within our agile development environment This position serves as the primary liaison between business stakeholders and development teams for the Stellantis Financial Services customer portal and customer app mySFS ensuring that product features deliver maximum value to customers and align with organizational goals The Senior Product Owner is responsible for defining and prioritizing the product backlog translating business requirements into actionable user stories and guiding cross functional teams through the development lifecycle They leverage market insights customer feedback and data driven analysis to make informed decisions that optimize product performance and user experience

Essential Duties and Responsibilities

• Collaborate with the development team to align backlog prioritization with strategic goals ensuring effective translation of product management initiatives into executable tasks
• Break down epics into user stories arrange and prioritize sprints and clearly define team goals at each sprints start
• Provide demonstrations to both business and technical stakeholders at sprint conclusions offering a comprehensive overview of progress and facilitating stakeholder feedback
• Actively participate in evaluating development stages address development queries regarding story rationale and contribute to business case documentation for enhanced decision making
• Work in tandem with product managers to refine the product roadmap including developing user personas journey maps and a prioritized backlog while also supporting go to market strategies for successful product adoption
• Manage operational issues through daily triage collaborate on trade off decisions and offer a holistic view on how business processes and system configurations impact user experience
• Conduct market research leverage data for insights and recommend product strategies that align with business objectives and market awareness ensuring a focus on providing exceptional digital experiences
• Oversee multiple initiatives at various development stages analyzing past enhancements for optimization and represent customerstakeholder needs to drive feature development and product integrations identifying opportunities for testing and enhancements
• The position may necessitate availability for weekend assignments on occasion

Qualifications and Competencies Required

• 5 years of experience in product management or product ownership with at least 3 4 years focused on customer facing digital products web portals mobile apps or self service platforms
• 3 years of experience working within an AgileScrum framework including direct ownership of a product backlog sprint planning and prioritization
• 2 years of experience in financial services lending banking or automotive finance; direct experience with loan servicing payments or account management platforms strongly preferred
• Demonstrated experience translating business and regulatory requirements into user stories acceptance criteria and release plans
• Experience partnering with UXdesign teams on customer journey mapping usability testing or interaction design for consumer facing applications
• Experience working with cross functional development teams front end back end mobile QA to deliver features from concept through production release
• Experience using product management and collaboration tools such as Jira Confluence or similar
• Familiarity with compliance and data handling considerations relevant to regulated financial products eg NPIPII handling GLBA SOX relevant change controls accessibility standards such as WCAG
• Experience defining and tracking product KPIsOKRs eg adoption engagement NPS self service deflection rates to inform roadmap decisions

Preferred (Nice to Have)

• Experience with customer identityauthentication flows payment processing integrations or servicing APIs in a lending context
• Prior experience at a captive auto finance company bank credit union or fintech serving retail loan customers
• Certified Scrum Product Owner CSPO or equivalent certification
• Experience with AB testing or experimentation platforms for digital customer experiences

Education

• Bachelors degree in Computer Science Information Systems Business Marketing Engineering Communications or a related field

Skills Required

• Analytical and Design Skills Synthesizes diverse information generates creative solutions and uses detailed design processes leveraging both data and intuition
• Problem Solving and Technical Skills Identifies and resolves problems with skillful analysis shares expertise and continuously builds knowledge
• Communication and Interpersonal Skills Exhibits clear oral and written communication maintains confidentiality and is open to new ideas
• Leadership and Teamwork Balances team and individual responsibilities exhibits leadership and actively participates in team dynamics
• Adaptability and Quality Management Manages change effectively strives for quality improvement and adaptes to new situations with resilience
• Professionalism and Business Acumen Demonstrates professionalism understands business implications and aligns work with strategic goals while maintaining ethics and organizational support

Work Schedule

This position requires the ability to work various shifts to accommodate business needs Typically between the hours of 8AM 6PM Monday through Friday and on weekends as needed Travel is required 10 of the time

Overtime

Overtime required required on an as needed basis

Travel

Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas TX; Detroit MI; Houston TX; Phoenix AZ

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit for long periods of time use hands and arms to operate office equipment including but not limited to a keyboard mouse and phone will occasionally need to reach stoop stand or walk The employee must be able to see close vision hear speak and communicate verbally The employee may occasionally lift andor move up to 10 pounds

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate

Equal Opportunity Statement

Stellantis Financial Services Inc will not sponsor applicants for work visas of any type for this position Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex and or transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons