Senior Product Manager -Technical

Mastercard; O’Fallon (MO); On-site; USD 104,000 - 177,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with company match

Paid parental leave

Paid sick time

Job summary

Mastercard is seeking a Senior Product Manager-Technical for the Switching Solutions team in the US to deliver secure and reliable core transaction switching systems. You will bridge business needs with technology, driving designs, estimates and delivery in collaboration with engineering, program managers and stakeholders.

The ideal candidate has payments/financial services experience, strong agile delivery skills, and can manage multiple initiatives while maintaining customer focus and quality

Qualifications

• Experience in payments or financial services industry
• Ability to translate business needs into requirements
• Experience with agile delivery methodologies
• Ability to manage multiple projects simultaneously

Responsibilities

• Understand business needs and translate to requirements across Mastercard
• Collaborate with project managers and engineering to estimate, design and deliver requirements
• Advocate for the customer, reviewing designs and contributing to documentation
• Monitor delivery throughout testing, production and post-production

Skills

Payments industry knowledge

Agile methodologies

Cross-functional collaboration

Voice of customer

Stakeholder management

Multi-project management

Documentation

Requirements gathering

Problem solving

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Senior Product Manager -Technical

Who is Mastercard?

At Mastercard, we are revolutionizing the payments industry with cutting‑edge technology. Our mission is to foster an inclusive, digital economy that empowers everyone, everywhere by making transactions safe, simple, smart and accessible. Through secure data and networks, strategic partnerships and our unwavering passion, we enable individuals, financial institutions, governments and businesses to achieve their highest potential.

Our decency quotient (DQ) drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The Switching Solutions team is looking for a passionate, collaborative and experienced Senior Product Manager- Technical that will provide innovative, secure, and reliable solutions for core Mastercard transaction switching systems. The ideal candidate is passionate about connecting business with technology, highly motivated, and an innovator who embraces, adopts and studies the latest technology trends.

In This Role You Will

Be responsible for working with various product teams across Mastercard to understand their business needs and translate to business and functional requirements

Work cross-functionally with project managers and engineering teams to gather estimates, create designs and drive the delivery of business and functional requirements

Act as the voice of the customer when writing requirements, reviewing designs and contributing to technical and product documentation

Continuously monitor the delivery of requirements through their entire lifecycle (i.e., testing, production, post-production)

All About You

The ideal candidate for this role should:

• Have experience in the payments or financial services industry and have intermediate knowledge of how payments are processed (four-party model)
• Proven track record of taking ideas from inception to production (i.e., requirements, design, testing, implementation, post-production monitoring)
• Can deliver high-quality results in fast paced environment with shifting priorities
• Comfortable building relationships, communicating and partnering with stakeholders across the organization including product, engineering and executives
• Demonstrated experience facilitating calls, creating/maintaining documentation, and answering customer inquiries pertaining to projects you own
• Possess ability to manage multiple projects at once that are in different stages
• Follow Mastercard’s PM-T best practices and contribute lessons learned to broader team
• Experience working with agile delivery methodologies
• Continuously think of new ways to solve problems and create efficiencies within the broader Switching Solutions team and the Mastercard core network
• Possess the following skills: active listening, collaboration skills, quickly grasp new concepts, critical thinking, question the status quo and thinking outside the box

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this role

Must

• Abide by Mastercard’s security policies and practices
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines

Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [e-mail] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Compensation Philosophy

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job‑related knowledge, skills, and experience.

Mastercard benefits for full time (and certain part time) employees generally include:

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• Flexible spending account and health savings account
• Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time
• 25 days of vacation time and 5 personal days, pro‑rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best‑in‑class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on‑site fitness facilities
• Eligibility for tuition reimbursement
• And many more

Mastercard benefits for interns generally include:

• 56 hours of Paid Sick and Safe Time
• Jury duty leave
• On‑site fitness facilities in some locations

Pay Ranges

O'Fallon, Missouri: $104,000 - $177,000 USD