Senior Product Manager - Tech, Global Logistics

Amazon Inc.; Boston (MA); On-site; USD 151,000 - 205,000; Full time

Benefits offered by this job

Health insurance

RSUs & stock options

401(k) matching

Paid time off

Job summary

Amazon.com Services LLC is hiring a Senior Product Manager – Technical for Transportation APIs in Boston. You will own external APIs and EDI strategies, shaping roadmap across Amazon's Global Logistics capabilities and enabling seamless integrations for sellers, ERPs, and operators.

You will define customer personas, collaborate with UX and developers, and guide MCP tool/servers with a data-driven, API-first mindset.

Qualifications

• Bachelor's degree required and 5+ years of technical product or program management experience.
• Experience owning roadmap strategy and defining product direction.
• Experience delivering features and evaluating tradeoffs in a product.
• Ability to influence engineering discussions and decisions at executive levels.
• Experience advocating for diverse customers and stakeholders during prioritization.

Responsibilities

• Assess opportunities using developer feedback, API usage data, and AI-driven research.
• Translate developer needs into public API/EDI requirements and onboarding.
• Evaluate API architecture tradeoffs with engineering teams.
• Advise on API lifecycle, versioning, backward compatibility, and deprecation policy.
• Lead cross-functional alignment to launch features and scale adoption.
• Identify and mitigate risks, manage escalations with technical constraints.
• Collaborate with sales/marketing to ramp API adoption and GTM efforts.
• Communicate capabilities to senior leaders and tie investments to outcomes.

Skills

Roadmap ownership

Cross-functional leadership

API requirements & acceptance criteria

Executive prioritization & planning

API lifecycle & versioning

Stakeholder management

Education

Bachelor's degree

MBA or quantitative degree

Bachelor's in CS/Engineering/Statistics

7+ years tech product/program mgmt

Tools

SQL

Excel

Job description

Amazon Global Logistics (AGL) empowers hundreds of thousands of Fulfillment by Amazon (FBA) sellers and other business customers with reliable, cross-border freight solutions, moving billions of products via ocean and air freight through the Amazon Fulfillment Network worldwide. We combine the scale of Amazon's global logistics network with real-time shipment visibility and seamless seller integration to deliver dependable, end-to-end supply chain solutions. AGL is the cross-border freight provider for Amazon Supply Chain Services (ASCS), Amazon's suite of supply chain capabilities available to help all businesses selling on and off Amazon to transport, warehouse, distribute, fulfill, and deliver goods with greater efficiency and reliability across any sales or distribution channel.

Amazon Global Logistics (AGL) empowers hundreds of thousands of Fulfillment by Amazon (FBA) sellers and other business customers with reliable, cross-border freight solutions, moving billions of products via ocean and air freight through the Amazon Fulfillment Network worldwide. We combine the scale of Amazon's global logistics network with real-time shipment visibility and seamless seller integration to deliver dependable, end-to-end supply chain solutions. AGL is the cross-border freight provider for Amazon Supply Chain Services (ASCS), Amazon's suite of supply chain capabilities available to help all businesses selling on and off Amazon to transport, warehouse, distribute, fulfill, and deliver goods with greater efficiency and reliability across any sales or distribution channel.

As Senior Product Manager – Technical for Transportation APIs, you will own the external API and EDI strategy for Amazon's Global Logistics capabilities, starting with AGL and expanding across Amazon's transportation services. You will define the roadmap for external programmatic interfaces that span inbound and transportation domains, enabling seamless supply chain experiences for sellers, shippers, vendors, and operators. You will shape how external developers, ERP providers, and business customers integrate with Amazon's transportation flows via APIs and EDI. Over time, this role will evolve as you define and build the 0-to-1 vision for AGL Agentic AI experiences that automate workflows across multiple customer personas and fundamentally change how businesses interact with Amazon's supply chain.

Key job responsibilities

• Assess opportunities for improvement through external developer feedback, API usage data, and AI-driven research to drive the product vision and roadmap across Amazon's transportation services
• Translate developer needs into product requirements and acceptance criteria for public APIs and EDI interfaces, including the onboarding experience and sandbox
• Evaluate technical trade-offs in API architecture and platform design with engineering teams
• Advise on API lifecycle management including considerations like versioning, backward compatibility, and deprecation policy
• Lead cross-functional alignment across stakeholder teams, technical partners, program management, and sales/marketing to launch new features and scale adoption
• Identify and mitigate risks early, managing escalations and balancing customer urgency with technical constraints
• Work with go-to-market stakeholders in sales, marketing, and business development to ramp-up API adoption
• Communicate technical capabilities as customer-facing value to senior leaders, connecting investments to business outcomes and strategic priorities
• Define customer personas for Agentic workflows and work with UX design and developers to build MCP tools/servers

A day in the life

Your day will be a blend of technical problem-solving, cross-functional collaboration, and leadership reviews. You will spend time talking to developers building for FBA sellers and ERPs, reviewing API usage data, and investigating support tickets to understand feature gaps. You will write documents to define your vision and influence across the broader product organization to ensure the most critical initiatives are prioritized. Expect to partner with UX research and design to think big about agentic experiences, and work with business development, marketing, and sales to bring new products to market and scale adoption.

About The Team

The Global Logistics Imports team sits at the intersection of product, supply chain, and global operations, and partners closely with ASCS and transportation service owners across Amazon. We are a fast-paced, globally distributed team that moves quickly, thinks big, and holds ourselves to a high bar. We value intellectual curiosity, strong ownership, and the ability to simplify complex problems into clear, actionable strategies. If you thrive in ambiguous environments and want your work to directly impact how hundreds of thousands of sellers grow their businesses on Amazon, this is the team for you.

Basic Qualifications

• Bachelor's degree
• 5+ years of technical product or program management experience
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

• MBA
• Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
• 7+ years of technical product or program management experience
• Experience performing statistical analysis of data using SQL, Excel and other tools
• Experience managing UX programs and working with Design and Research
• Experience in transportation or supply chain

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, Boston - 151,200.00 - 204,600.00 USD annually

USA, NY, New York - 166,300.00 - 225,000.00 USD annually

USA, TN, Nashville - 143,700.00 - 194,300.00 USD annually

USA, VA, Arlington - 151,200.00 - 204,600.00 USD annually

USA, WA, Bellevue - 151,200.00 - 204,600.00 USD annually

Company - Amazon.com Services LLC

Job ID: A10591727