Senior Product Manager Tech - Business Process Architecture, Amazon Robotics

Amazon Inc.; Bellevue (WA); On-site; USD 151,000 - 205,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Leo is seeking a Senior Product Manager Tech – Business Process Architecture to own enterprise process design across manufacturing, supply chain, quality, and operations. You will translate target processes into solution architecture and govern data flows between ERP (SAP S/4HANA) and PLM (Teamcenter) within the broader estate, driving measurable improvements.

You will lead cross‑functional teams, craft business cases, and apply process mining, simulation, and data discovery to replace

Qualifications

• 5+ years of technical product or program management experience.
• Owns roadmap strategy and definition for complex programs.
• Experience delivering features in cross-functional settings.
• Engages in engineering discussions on technology decisions.
• Collaborates with stakeholders to achieve buy‑in.

Responsibilities

• Build the business case and vision for process transformation and ROI.
• Author OP1/OP2 narratives and drive transformation via PM principles.
• Lead business process discovery and model the as‑is and to‑be states.
• Deliver enterprise process architecture across ERP and PLM systems.
• Define integration patterns and ensure data integrity across systems.
• Apply agile and model‑driven delivery to process improvements.
• Measure performance and link inputs/outputs to outcomes.
• Work with cross‑functional teams to elicit requirements and resolve priorities.

Skills

Roadmap strategy

Cross-functional leadership

Product delivery

Change management

Education

Bachelor's degree in Engineering, Operations, or related field

Tools

SAP S/4HANA

Teamcenter

MES

SAP

Oracle

Cognos

SQL

JD Edwards

Job description

Description

Amazon Leo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we've designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

We are seeking an experienced Senior Product Manager Tech – Business Process Architecture to serve as the single-threaded owner of Amazon Leo's enterprise process architecture. Acting as a strategic orchestrator, you will define how Leo's manufacturing, supply chain, quality, and operational processes move from their current "as-is" state to a deliberately designed, governed, and measurable "to-be" state. You will own the enterprise process methodology toolbox and apply the right method to each problem rather than forcing a single framework, using process mining, simulation, and data-driven discovery to replace opinion with objective insight.

This role spans the full enterprise process-architecture competency set. On the transformational side, you will build the business case and vision, communicate it, and lead the organizational change required to make process transformation stick. On the operational side, you will discover formal and informal processes, model and analyze them, design improved target states, and establish the governance model, process policies, and performance management that link process inputs and outputs to business outcomes. On the technical side, you will translate target processes into solution architecture, applying agile and model-driven delivery and designing for usability — realizing business goals through a clear understanding of the business, information, and technical architectures.

You will be the connective tissue across Leo's enterprise application landscape, with a deep focus on ERP (SAP S/4HANA) and PLM (Teamcenter) and their integration with the broader estate — MES, supply chain planning, and quality systems. You will define integration and data-flow patterns, protect master-data integrity across the digital thread, and ensure that process designs are feasible, adoptable, and durable before resources are committed.

Key job responsibilities

• Build the business case and vision for process transformation, articulating alignment with business strategy and demonstrating value through operations and process metrics for ROI and system investment.
• Author OP1/OP2 narratives.
• Apply project management principles to drive transformation, balancing constraints against desired outcomes.
• Communicate transformation goals, benefits, and successes to gain stakeholder support, and apply change management to overcome resistance to process change.
• Lead business process discovery to identify formal and informal processes and understand the "as-is" state.
• Model, analyze, and design processes — visually depicting them to assess impact and design improved "to-be" states.
• Partner with manufacturing, supply chain, quality, finance, IT, and engineering leadership to elicit requirements, build consensus, and resolve competing priorities.
• Own process performance management, linking process inputs and outputs to business performance to identify improvement areas.
• Deliver solution architecture and design across ERP (SAP S/4HANA), PLM (Teamcenter), and the broader enterprise estate — realizing business goals through business, information, and technical architectures.
• Use agile and model-driven development to rapidly deliver process improvements.
• Apply process optimization and simulation to test the impact of changes before implementation.
• Analyze user interactions with processes to improve usability.

About the team
Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Basic Qualifications

• 5+ years of technical product or program management experience
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience working cross-functionally with a wide breadth of stakeholders, users, engineers, and leaders to generate buy-in
• Bachelor's degree or equivalent in Engineering, Operations, Supply Chain or a related field
• Experience with solution architecture and integration across enterprise applications, with depth in ERP (SAP S/4HANA) and PLM (Teamcenter), including their integration with MES, supply chain planning, and quality systems.

Preferred Qualifications

• Master's degree or above in Engineering, Mechanical Engineering, Operations, Supply Chain, or Business Administration
• Experience in creating process improvements with automation and analysis, or experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
• Aerospace, defense, satellite, semiconductor, automotive, or other high-rate discrete manufacturing environments.
• Experience designing or governing the digital thread and protecting master-data integrity across integrated enterprise systems.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Bellevue - 151,200.00 - 204,600.00 USD annually