About the Role
The Senior Product Manager, Streaming & Subscriptions will help shape how baseball content is discovered, organised, and experienced across MLB's digital products. The role focuses on industry-leading streaming products across Web, Mobile, and Connected Device platforms, improving how fans find and engage with live, linear, and on-demand content. The position works closely with engineering, design, content, operations, and business teams to build scalable product experiences and platform capabilities.
Key Responsibilities
- Build product vision, strategy, and roadmaps by synthesising MLB business objectives, streaming strategy, platform needs, and fan experience goals into actionable steps and realistic deliverables for the scrum team.
- Lead product work across content discovery and streaming experiences, including ways for fans to browse, find, and engage with live, linear, and on-demand content.
- Partner with engineering, design, research, content, operations, and business stakeholders to define scalable product solutions that improve the fan experience and support new content and programming opportunities.
- Help define product requirements for scalable platform capabilities that support consistent content experiences across Web, Mobile, and Connected Device platforms.
- Document and prioritise a product backlog with epics, user stories, acceptance criteria, dependencies, sequencing, and clear success metrics.
- Lead an Agile scrum team, forecast timelines, plan releases, coordinate cross-team deliverables, and manage dependencies across streaming, discovery, content operations, analytics, monetisation, and platform teams.
- Become a subject matter expert on MLB's streaming ecosystem, including content discovery, playback experiences, content operations, monetisation, analytics, and the fan journeys that connect them.
- Partner closely with engineering on APIs, services architecture, system contracts, and platform tradeoffs, ensuring product requirements are technically sound, scalable, and aligned with long-term platform direction.
- Work with internal teams to define how MLB presents and packages different content experiences across live, linear, and on-demand formats.
- Use analytics, experimentation, research, and operational feedback to measure product performance, identify discovery opportunities, evaluate fan engagement, and prioritise product investments.
- Create alignment between engineering, design, business stakeholders, content operations, advertising, analytics, and leadership; serve as the primary point of contact for product questions, tradeoffs, and clarifications.
- Think like an owner to drive ideas forward from inception through execution, getting deeply embedded in the details and bridging gaps across teams where necessary to achieve target outcomes.
- Create transparency and accountability with mechanisms to compile status, identify risks, elevate critical decisions, and communicate progress across complex, multi-month product initiatives.
- Stay informed on the evolving streaming, connected TV, OTT, content discovery, and artificial intelligence/machine learning tooling landscape; identify opportunities to improve fan experiences, product workflows, operational efficiency, and development velocity.
Required Experience & Qualifications
- 5+ years of digital product management experience.
- Solid understanding of a Scrum Product Owner role and experience working with engineering and Quality Assurance teams using agile methodologies.
- Experience managing complex, cross-functional product initiatives that require coordination across multiple teams, systems, and stakeholder groups.
- Hands-on familiarity with APIs, services architecture, platform capabilities, and infrastructure concepts; comfortable engaging directly with engineering on technical tradeoffs, system design decisions, and product contracts.
- Reasonable technical understanding and an ability to translate technical requirements and specifications into easily understood business concepts and vice versa.
- Experience developing requirement documents, user stories, wireframes, mockups, prototypes, user interaction diagrams, and clear acceptance criteria.
- Experience using analytics and data to measure product performance, evaluate return on investment, and drive prioritisation and design decisions.
- Experience with qualitative and quantitative user research methods, with an ability to synthesise customer needs, stakeholder input, operational pain points, and technical constraints into a coherent product direction.
- Strong communication skills and the ability to create alignment across engineering, design, business stakeholders, operations, and leadership.
- Familiarity with streaming video concepts, including playback workflows, media metadata, entitlements, blackout restrictions, advertising, analytics, and content delivery.
Preferred Skills
- Product or design experience using video, streaming, or content platforms to engage fans and consumers.
- Experience managing products at scale across connected devices, including Roku, Apple TV, Fire TV, game consoles, smart TVs, Web, iOS, and Android.
- Experience with content discovery, CMS-driven experiences, media metadata systems, personalisation, merchandising tools, programming guides, or content platform services.
- Experience with partner-facing APIs, media distribution workflows, rights metadata, or external content feeds.
Salary
- $150,000 - $180,000 (Base Salary) + Bonus
Benefits & Perks
- Competitive Benefits Package
- Company 401K Contribution
- Paid Time Off and Holidays
- Paid Parental Leave
- Access to Free Tickets to Baseball Games & MLB.TV
- Discounts at MLB Store | MLBShop.com
- Employee Assistance Programs (EAP)
- Onsite/Online Training & Development Programs
- Tuition Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Pet Insurance
About the Company
Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first.