Senior Product Manager (Services)

Skylo; United States; On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Retirement plan

Generous time off

Job summary

Skylo is seeking a Senior Product Manager (Services) to own the product strategy and execution for our evolving connectivity platform. You will define and commercialize new services that leverage Skylo’s network capabilities, engaging MNVOs, MNOs, OEMs, and chipset/module makers to deliver customer-focused outcomes.

You will collaborate with engineering, marketing, and sales to launch new offerings, track performance, and iterate using data-driven insights.

Qualifications

• 8+ years of experience in product management
• Bachelor’s degree in a technical field or equivalent experience in tech
• Experience with agile development methodologies

Responsibilities

• Own the product roadmap for Skylo's services
• Define and commercialize new services from concept to launch
• Collaborate with engineering, marketing, sales and partners across the lifecycle
• Analyze market trends and stay ahead of competition
• Measure KPIs and iterate based on data and customer feedback
• Champion the customer and ensure user needs drive product decisions
• Own services end-to-end from concept to live performance and outcomes

Skills

Product management

Agile methodologies

Data-driven decisions

Stakeholder communication

Cross-functional collaboration

Go-to-market strategy

KPI tracking

Customer advocacy

Education

Bachelor's degree in a technical field

Job description

• As a Senior Product Manager (Services) at Skylo, reporting to the Director of Product, you will play a pivotal role in shaping the future of our connectivity platform
• You will own the product strategy and execution for key future services beyond SOS/SMS, defining and commercializing new service offerings that leverage our unique network capabilities
• By developing a deep understanding of our diverse customer and partner base, including MNVOs, MNOs, OEMs, and chipset/module makers, you will define and deliver products that address their evolving needs
• You will collaborate closely with internal technology teams to bring innovative services to market, driving customer adoption and Skylo’s growth
• Your technical expertise and product vision will be crucial in navigating the complexities of our technology and ensuring we maintain our position at the forefront of the industry
• You will be a key contributor to Skylo’s success, bridging the gap between cutting-edge technology and market demands
• Own the product roadmap: Define, prioritize, and maintain a clear product roadmap for Skylo’s service offerings aligned with the overall company strategy
• Engage with diverse customers: Proactively engage with a diverse range of customers and ecosystem partners (MNVOs, MNOs, OEMs, chipset/module makers) to deeply understand their needs, pain points, and use cases. Translate these insights into actionable product requirements for new services
• Collaborate cross-functionally: Collaborate effectively with engineering, marketing, sales, and other internal teams to define, develop, and launch new services. Foster clear communication and seamless collaboration throughout the entire product lifecycle
• Define and commercialize new services: Partner with internal technology groups to define and commercialize new services from concept to launch. This includes defining detailed product specifications, developing robust go-to-market strategies, and meticulously tracking performance
• Analyze market trends: Stay ahead of industry trends, the competitive landscape, and emerging technologies to identify opportunities for innovation and product differentiation
• Measure and iterate: Define and track key performance indicators (KPIs) to rigorously measure the success of your products. Use data-driven insights to iterate on product design, strategy, and execution
• Champion the customer: Serve as a passionate advocate for the customer, ensuring their needs and perspectives are central to the product development process
• Ownership: Own your services end to end, from concept through commercial launch and in-life performance. You are accountable for the outcome, not the handoff. Drive decisions across engineering, sales, and partners, chase down blockers, and close the loop on every commitment you make

Benefits

• Comprehensive benefits including medical, dental, vision, retirement plan
• A generous time off policy, holidays, and the opportunity to temporarily work abroad
• Monthly allowances for wellness and education reimbursement

Strong technical acumen, with the ability to understand and discuss complex technical concepts with engineersSolid understanding of the end-to-end process of bringing a new service to marketExperience with agile development methodologiesBachelor’s degree in a technical field (e.g., Computer Science, Engineering) or equivalent experienceAbility to thrive in a fast-paced, dynamic startup environment and adapt quickly to changing prioritiesExperience working with diverse customer & partner segments domestic and international (MNVOs, MNOs, OEMs, chipset/module makers) is highly desirableData-driven decision-making mindset, with the ability to analyze data and draw actionable insightsProven ability to define and execute product roadmaps, from ideation to launch8+ years of experience in product management, preferably with deep knowledge of conceptualizing and bringing to market services across terrestrial and non-terrestrial technologiesExcellent communication, interpersonal, and presentation skills, with the ability to effectively communicate with both technical and non-technical audiences