Senior Product Manager, SaaS Cloud Platform

Everbridge; California; Hybrid; USD 78,000 - 98,000; Full time

Job summary

Everbridge is seeking a Senior Product Manager to guide key components of our cloud-based platform, including Android and iOS apps. You will collaborate with engineers, designers, marketers, and customers to shape features and the product roadmap.

This role requires 3+ years in SaaS product management, strong communication, frequent customer interaction, and comfort with API concepts and DevOps/SRE contexts. You’ll own backlogs, support sprint processes, and help drive successful releases.

Qualifications

• BA/BS degree in a related field or equivalent experience.
• 3+ years as a Product Manager in SaaS environments.
• Strong communication and customer-facing skills.
• High interest in user needs and feedback.
• Experience with ITSM/ITOM and DevOps contexts is a plus.

Responsibilities

• Define features with architects and UX teams.
• Gather requirements from customers, sales, and support.
• Maintain product backlogs and support sprint processes.
• Lead rollout activities including webinars and training.
• Collaborate with marketing to showcase products.

Skills

Communication skills

Customer interaction

JavaScript basics

DevOps savvy

ITSM ITOM knowledge

Education

BA/BS degree

Tools

Postman

Job description

Everbridge is seeking a Senior Product Manager to guide key components of our cloud-based platform, including Android and iOS apps. You will collaborate with engineers, designers, marketers, and customers to shape features and the product roadmap.

This role requires 3+ years in SaaS product management, strong communication, frequent customer interaction, and comfort with API concepts and DevOps/SRE contexts. You’ll own backlogs, support sprint processes, and help drive successful releases.