Senior Product Manager-Revenue Cycle Management-Epic

CVS Health Corporation; Washington; Hybrid; USD 68,000 - 199,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health Corporation is seeking an experienced Senior Product Manager to lead the Epic electronic health record (EHR) domain and integrated clinical informatics tools. You will own the product strategy for Revenue Cycle Management, focusing on CDI, coding, billing, collections, integrity and analytics to improve end-to-end clinical documentation and A/R processes.

You will collaborate with business and engineering leaders to define roadmaps, manage backlogs, and translate complex needs into

Qualifications

• 5+ years experience in Revenue Cycle Management (charge capture, coding, billing, collections)
• 7-10 years in product management and/or healthcare informatics
• Proven leader with ability to drive strategic decisions and own outcomes
• Strong collaboration with senior stakeholders and ability to translate technical topics

Responsibilities

• Define product vision and strategy for Epic Domain aligned with OKRs
• Oversee product roadmap, backlog prioritization, and business case development
• Coordinate with engineering, data science, and design in an agile environment
• Partner with design to gather requirements and ensure user needs are met
• Lead launch planning, training materials, and end-user documentation
• Deliver executive reporting on status, risks, and decisions
• Support Epic assessments governance and change management readiness
• Assist domain leaders in recruiting and developing talent

Skills

RCM domain experience

Product management

Healthcare informatics

Leadership

Cross-functional collaboration

Data-driven decision making

Change management

Education

Bachelor's degree or equivalent experience

Tools

Epic certifications

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

As a Senior Product Manager, you will lead product strategy and roadmap development for the organization's Epic electronic health record (EHR) platform and integrated clinical informatics tools. You will own the product strategy and requirements for our Revenue Cycle Management (RCM) domain, which is focused on CDI, coding, billing, collections, integrity and analytics. These are critical for ensuring the end to end workflow from accurate clinical documentation to appropriate coding and A/R completeness. You'll apply deep Epic platform expertise, user-centric design, and agile methodologies to drive adoption, quality, and safety across enterprise informatics initiatives to improve healthcare delivery for our patients.

What You'll Do

• Responsible for defining the product vision and strategic direction for your Epic Domain, ensuring continuous alignment with senior business and engineering leaders. You'll translate high-level business goals into a clear, actionable product strategy that are tied to OKRs.
• Partner with business stakeholders to define the product roadmap, overseeing day-to-day backlog management and prioritization to ensure alignment with your strategic vision. You will assess value and develop business cases to inform the nature and scope of new initiatives. This includes evaluating buy vs. build opportunities and identifying opportunities to scale products to multiple business units
• Coordinate with talented technical partners from engineering, data science, and user design in a fast-paced, agile environment to build and enhance products. Your role is to bridge the gap between business needs and technical solutions, fostering a collaborative and productive atmosphere.
• Work alongside our design team to design high-quality, intuitive products for our end-users. This involves user research, gathering and documenting detailed product requirements and ensuring the final product meets user needs and expectations.
• Define and manage the launch of new products, including working with our operations teams to create training materials and documentation for end-users. You will also continuously identify and act on opportunities for product improvement through quantitative analysis and user feedback.
• Delivers executive-level reporting on product status, risks, and decisions needed, and builds strong relationships with key stakeholders across the enterprise.
• Develops testing procedures and governance for onsite, monthly, and quarterly Epic assessments, with detailed documentation review.
• Partners with training and change management teams to support readiness, adoption, and feedback loops for Epic-based product releases.
• Supports approval of product iterations, schedules, releases, and roadmaps to maintain delivery speed and quality across Epic initiatives.
• Support the domain leaders in recruiting, hiring, and developing product and informatics talent in a collaborative, fast-paced, global environment to instill industry-proven best practices.

Required Qualifications

• 5+ years experience in Revenue Cycle Management, including charge capture, medical coding, back-end billing (e.g. claims submission, clearing house rules, EDI formats) and collections (e.g. denial management, appeals, patient billing, A/R)
• 7-10 years of relevant work experience in product management and/or healthcare informatics
• Proven Leader: You're comfortable driving strategic decisions, taking ownership, and coordinating resources to ensure successful project outcomes
• Highly Collaborative: You excel at working with senior-level stakeholders and can translate complex technical topics for a variety of audiences
• Data-Driven Mindset: You believe in using data to measure product impact and work with analytics teams to evaluate success
• Skilled in change management and driving user adoption of clinical technology.

Preferred Qualifications

• Epic certification(s) in one or more modules relevant to the role (e.g., EpicCare Ambulatory, Healthy Planet, Beacon, Willow, Prelude, Cadence, Resolute Professional Billing, HIM, MyChart, Beaker, Welcome Kiosk, Rover, Haiku, EpicCare Link, Caboodle, SlicerDicer, Bridges, Reporting Workbench, Orders).
• Experience in Value Based Care, Medicare/Medicare Advantage and Fee-For-Service with understanding of financial operations with capitation, shared savings and bundled payments.
• Comfort operating in a regulated environment with data privacy and compliance considerations.
• Experience building and launching AI products
• 3+ years as a Product Manager
• Experience with data analytics and core healthcare metrics

Education

• Bachelors degree or relevant equivalent experience

Pay Range

The typical pay range for this role is:

$67,900.00 - $199,144.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.