Senior Product Manager – Remote, Customer Impact

One Call; Richmond (VA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote Work

Generous Time Off

Comprehensive Benefits Package

Colleague Assistance Program

Job summary

One Call is seeking a Senior Product Manager to shape the strategy, execution, and success of our digital products. You will define and drive roadmaps across multiple lines of business, unifying Patient Intake & Scheduling and Revenue Management into a cohesive customer journey.

Lead initiatives from ideation through launch, balancing customer needs, technical feasibility, and business impact. You will collaborate with engineering, design, operations, and other stakeholders to build intuitive,

Qualifications

• Bachelor's degree in STEM or business-related field, or equivalent experience.
• 7+ years of product management experience in technology/SaaS.
• Proven track record delivering products from concept to launch.
• Experience working with cross-functional teams in Agile environments.

Responsibilities

• Develop and communicate a compelling product vision and strategy.
• Gather user insights and translate into product requirements.
• Prioritize features and maintain roadmaps balancing value, feasibility, and impact.
• Collaborate with engineering, design, marketing, sales and support.
• Own delivery across the product lifecycle from ideation to sunset if needed.
• Define KPIs to measure product success and inform decisions.
• Partner with marketing and sales on go-to-market plans.

Skills

Product management

Agile methodologies

Cross-functional collaboration

Data-driven decisions

Education

Bachelor's degree

Tools

Jira

Confluence

Figma

Analytics tools

Job description

One Call is seeking a Senior Product Manager to shape the strategy, execution, and success of our digital products. You will define and drive roadmaps across multiple lines of business, unifying Patient Intake & Scheduling and Revenue Management into a cohesive customer journey.

Lead initiatives from ideation through launch, balancing customer needs, technical feasibility, and business impact. You will collaborate with engineering, design, operations, and other stakeholders to build intuitive,