Senior Product Manager - Remote

Optum; Minnetonka (MN); Hybrid; USD 113,000 - 193,000; Full time

Benefits offered by this job

Comprehensive benefits

Equity stock purchase

Job summary

Optum in Minnesota seeks a licensed behavioral health professional with deep knowledge of the state Medicaid system to lead benefit management and program strategy. You will collaborate across MBH/Optum teams, monitor policy changes, and ensure contract compliance while guiding stakeholders through renewals and RFPs.

You will manage complex initiatives, lead teams, and drive improvements in Medicaid services, balancing regulatory requirements with deliverable outcomes.

Qualifications

• Independent, current, and unrestricted Minnesota License in behavioral health with 5+ years of experience
• Be a licensed Clinician
• Experience with Minnesota’s behavioral health system including mental health, substance use, and developmental disabilities services
• Experience with managed care principles, models, and financing
• Experience in public sector mental health or nonprofit community mental health with Medicaid knowledge
• Experience building teams, facilitating collaboration, and talent retention
• Proficient data analytics skills; ability to identify gaps and trends
• MS Word, Excel, PowerPoint, Teams proficiency; web-based applications understanding
• Residence in Minnesota
• Travel as needed
• Driver’s license and reliable transportation
• Remote employees must adhere to UnitedHealth Group Telecommuter Policy

Responsibilities

• Representing all MBH and Optum departments with the customer
• Lead behavioral health benefit management for MN Medicaid
• Stay informed of MN DHS benefit and process changes and ensure implementation
• Monitor MN Legislature & Federal changes impacting Medicaid and MN DSNP LOB; ensure compliance
• Lead MN DHS annual contract review and implementation of changes
• Interface with Payer Performance Channel
• Coordinate BH Ops and ECS including reporting and ad hoc requests
• Participate in strategic initiatives and program planning with BH Ops for MN Medicaid
• Participate in MBH Team leadership group
• Ensure Medicaid contracts meet state requirements
• Coordinate with Client/Account Management, Network Management and Product Sales
• Support product direction around contract renewals or RFPs
• Promote Medica and Medica Behavioral health via community marketing and state meetings
• Collaborate with Optum and Medica Compliance teams
• Support MN Medicaid: contract review, reporting, claims inquiries, audits

Skills

Behavioral health license

Minnesota license

Public sector mental health experience

Managed care knowledge

Team building & leadership

Data analytics

Proficiency with MS Office & Teams

Tools

MS Word

Excel

PowerPoint

Teams

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us in making healthcare work better for everyone through people-led, responsible AI while

Caring. Connecting. Growing together.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities

• Client/Customer and Community Facing - Representing all MBH and Optum departments with the customer
• Lead behavioral health benefit management for MN Medicaid
• Stay informed of all MN DHS benefit and process changes. Ensure implementation of the changes
• Be involved and stay informed with MN Legislature & Federal changes that impact Medicaid and MN DSNP LOB. Lead efforts to ensure Optum is compliant with state laws
• Lead MN DHS annual contract review and ensure implementation of the changes
• Interface with Payer Performance Channel
• Interface BH Ops and ECS including reporting, work groups, ad hoc requests and presentation expectations
• Participate in strategic initiatives and program planning withing BH Ops as related to MN Medicaid
• Participate in MBH Team leadership group
• Ensure Optum is compliant with Medicaid Contracts and meeting state benefit requirements
• Coordinate and collaborate with Client Management/Account Management, Network Management and Product Sales
• Participate in strategic initiatives and program planning with Product/solutions and with the client especially around contract renewals or RFPs
• Promote Medica and Medica Behavioral health in the community via coordinate marketing efforts and attendance community and state meetings
• Collaborate with Optum and Medica Compliance teams
• Support all things MN Medicaid: Contract review, report requirements, claims inquires, and audits

Position in thsi function manages a specific good or service available externally on the market that can be sold stand-alone, and that directly generates revenue. Responsible for the full product lifecycle management, including: strategy, design, development, management and end of life of new, existing or acquisition products. Leverage market insights to understand market/customer needs to identify new opportunities or make adjustments to current product offerings. Accountable for delivering product performance against expectations and updates changes to a product portfolio to improve competitive position, and optimal product performance to meet customer and market needs. Accountable to and/or own the P&L. Partner with internal or external stakeholders (key customers, product partnerships, etc.) to define and drive future product direction.

• Reviews the work of others
• Develops innovative approaches
• Sought out as expert
• Serves as a leader/ mentor

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Independent, current, and unrestricted Minnesota License in the field of behavioral health with 5+ years of experience
• Be a licensed Clinician
• Experience with and understanding of Minnesota's overall behavioral health system that includes mental health, alcohol and drug addictions, and developmental disabilities services
• Experience with managed care principles, models, and financing
• Experience in public sector mental health or non-profit community mental health, with extensive knowledge of the Medicaid populations
• Experience building solid and effective teams, facilitate staff working together collaboratively, and grow and retain top talent
• Proficient data analytic skills; ability to identify gaps, trends, and mitigation strategies
• Proficiency with computers, including proficiency with Microsoft Word, Excel, PowerPoint, Teams at a minimum along with an understanding of web-based applications
• Reside in Minnesota
• Travel as needed
• Driver's License and access to a reliable transportation
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.