Senior Product Manager, Recommendations

Etsy, Inc.; New York (NY); Hybrid; USD 169,000 - 229,000; Full time

Benefits offered by this job

Equity package

Annual bonus

Comprehensive benefits

Job summary

Etsy, Inc. is hiring a Senior Product Manager for the Recommendations team in the New York area.

You’ll lead a squad handling promoted and organic recommendations to help shoppers discover what they need, working closely with engineers, applied scientists, and analysts. You will collaborate across teams to shape strategy, decisions, and roadmaps, balancing user value with business impact, and leveraging ML-driven ranking to improve discovery.

Qualifications

• 5+ years of Product Management or comparable experience.
• Customer-centric with strong empathy for users.
• Outcomes-focused with track record of impact.
• Ownership mindset to resolve ambiguity and drive clarity.
• Collaborative by nature, cross-functional alignment is essential.
• Analytical with ability to leverage research and analytics.
• Growth mindset and openness to feedback.
• Experience with ML retrieval or ranking is a plus.

Responsibilities

• Collaborate across functions to develop a product strategy and roadmap.
• Drive key product decisions that shape discovery on Etsy.
• Partner with teams across Recommendations to deliver end-to-end solutions.
• Contribute to team culture, health, and growth.

Skills

Product management

ML/AI

Cross-functional collaboration

Data-driven decision making

Tools

ML systems

Ranking algorithms

Job description

Company Description Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy employee, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. We believe exceptional companies are built by exceptional teams, and we’re intentional about it. That means hiring great people, setting them up for success from day one, and giving them real reasons to grow their careers here. We invest in development that goes beyond promotions, and we foster the trust and relationships that help people do their best work together.

What’s the role? We are looking for a Senior Product Manager for the Recommendations team, focused on helping shoppers discover more of what Etsy has to offer them. This role leads a squad responsible for promoted and organic recommendations that help shoppers find the perfect products to complete their mission. This is a full-time position reporting to the Senior Director of Product, Recommendations.

What’s this team like at Etsy? The Recommendations team at Etsy is responsible for developing end to end solutions that connect buyers with the right products at the right time. We help buyers explore options based on their current needs and discover more they’ll love on Etsy!

Product Managers at Etsy are full members of their teams, working side by side with engineers (full-stack and machine learning), applied scientists, and analysts to reason about system behavior, tradeoffs, and impact. PMs do not hand work over a wall; instead, they are in continuous conversation with their teams to explore problems, test ideas, and refine solutions together. The work is collaborative, iterative, and grounded in learning from real customer and system behavior.

What does the day-to-day looks like?

• Collaborate across functions to develop a product strategy and roadmap that addresses high upside customer problems
• Drive, socialize, and align teammates and leaders on key product decisions that shape the future of discovery on Etsy
• Partner with teams across Recommendations and beyond to build end to end solutions that deliver impact to our customers and the business
• Contribute to team culture, health, and success by identifying, advocating for, and taking action on opportunities to help teammates and the border team grow and thrive

Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy’s discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

• 5+ years of Product Management or comparable experience.
• Customer centric - have a deep desire to learn about and serve our customers and actively take steps to improve our understanding of and empathy for them
• Outcomes focused - embrace the need to deliver meaningful impact to our customers which in turn drives growth of the business, and have established a track record of doing so
• Ownership - operate with a sense of urgency to create clarity from ambiguity and feel empowered to fix what’s broken
• Collaborative - recognize that product development and company success is a team effort. You support cross-functional partners in contributing their outstanding expertise, optimize for broader team and company outcomes over your immediate team, and embrace that team success paves the path for individual success
• Analytical - are highly proficient in partnering with Research, Analytics, and other functions to acquire and leverage insights to identify problems, prioritize, and shape hypotheses
• Growth mindset - are curious and committed to learning. You also proactively give and embrace receiving the gift of feedback
• ML/AI - you have meaningful experience with machine learning retrieval and/or ranking systems. Experience in recommendations or search is strongly preferred

Compensation & Benefits

In addition to salary, you'll be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family. Base salary is determined by your location, skills, and experience. Etsy uses two geographic pay zones to reflect the labor markets where we compete for talent: one called Geo-1, covering the New York City metropolitan area, San Francisco Bay Area, and Seattle metropolitan area, and one called Geo-2, covering all other U.S. locations. Salary ranges for this role vary by zone and are listed below.

Location

We prioritize candidates based within commutable distance of Etsy’s Brooklyn Office. Depending on proximity, we ask team members to come in once or twice per week. Remote candidates outside commutable distance may be considered on a case-by-case basis, with the expectation of occasional travel to the office. Learn more details about our work modes and workplace safety policies here.

• Geo-1: 169,000.00 - 229,000.00 USD Annual
• Geo-2: 152,000.00 - 206,000.00 USD Annual

Our Promise

At Etsy, we believe that a diverse, equitable, and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, religion or creed, sex, pregnancy (including childbirth and related medical conditions), gender, gender identity or expression, sexual orientation, age, citizenship or immigration status, marital or familial status, physical or mental disability, medical condition, genetic information, military or veteran status**, or any other characteristic protected by applicable federal, state, or local law**. If, due to a disability, you need an accommodation during any part of the interview or hiring process, please let your recruiter know and we will work with you to meet your needs. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Etsy, Inc., founded in 2005, is the global marketplace for unique and creative goods. Our mission is to keep commerce human, and we’re committed to using the power of business to strengthen communities and empower people. We connect millions of buyers and sellers from nearly every country in the world. Buyers come to Etsy to be inspired and delighted by items that are crafted and curated by creative entrepreneurs. For sellers, we offer a range of tools and services that address key business needs.