Senior Product Manager - Provisioning

Zoom Information, Inc.; Waltham (MA); Hybrid; USD 126,000 - 198,000; Full time

Job summary

ZoomInfo is seeking a Senior Product Manager to own the Provisioning and Access Management roadmap. You’ll work across teams to architect scalable provisioning, fulfillment, and access control solutions at scale, aligning with GTM and PLG strategies.

Strong collaboration with customers and executives will shape priorities and metrics. You will drive product strategy for IAM, RBAC, and entitlements, focusing on both human and machine identities and ensuring secure, scalable systems that support

Qualifications

• 7+ years of Product Management or equivalent technical experience.
• Define and own IAM, RBAC, and entitlements strategies for human and machine identities.
• Knowledge of B2B commerce, GTM, and product-led growth.

Responsibilities

• Lead the development and execution of provisioning and fulfillment product strategy and roadmap.
• Integrate and simplify back-office systems to reduce friction for product and sales motions.
• Translate complex data/technical problems into actionable solutions that drive customer/value.
• Collaborate with customers, stakeholders, and executives to shape the roadmap and priorities.
• Define and track KPIs to test and measure provisioning systems performance.
• Communicate and align with cross-functional teams for product success.

Skills

Product management

IAM / RBAC / entitlements

B2B commerce concepts

API integration

Identity & access management

Job description

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.

As a Senior Product Manager, you will own ZoomInfo’s Provisioning & Access Management roadmap. You are collaborative and detail-oriented - your domain will sit at the nexus of numerous interdependent teams, processes, data models, and systems: Seller-led salesflows, PLG Self Service, Identity frameworks, and entitlement/tenant models. You have a strong track record of architecting and delivering enterprise-grade provisioning, fulfillment, and access control solutions at scale.

You will work closely with numerous teams across the organization to establish relationships, build and maintain alignment, and solve complex problems. To be successful, you must start from the customer and work backward to implement delightful experiences that are scalable and meet ZoomInfo’s business objectives. You are a creative, customer-oriented product leader who can think big and dive deep.

What You’ll Do:

• Lead the development and execution of the Provisioning & Fulfillment product strategy and roadmap aligned to ZoomInfo’s GTM strategy and how users utilize our products through permissioning and credit consumption.
• Work towards integrating and simplifying complex back-office systems to create a more intuitive and reduce friction to support both Product and Sales led motions.
• Deeply understand and synthesize complex data and technical problems into clear, actionable solutions that drive tangible customer and business value
• Collaborate with customers, key stakeholders and executives to gather feedback and insights that will shape the roadmap and feature prioritization
• Define and track key performance indicators (KPIs) to test, learn and measure the success of Provisioning systems/sub-systems
• Effectively communicate and collaborate with cross-functional teams to ensure product alignment and success

What You Bring:

• You have 7+ years of Product Management experience or equivalent in a technical role and are comfortable setting a product strategy, managing a roadmap, and executing against it.
• Define and own the product strategy for IAM, RBAC, and entitlements — covering both human identity and role-based access and machine/agent identity and access patterns.
• Well versed in adjacent aspects related to B2B commerce e.g., sales motions, go-to-market, and product led growth.
• Technical savvy and experience building highly reliable and scalable system solutions working with architects and developers. You have an eye to create usable components and create API work across disparate systems.
• Knowledge of authorization, authentication, and/or identity.

What Success Looks Like:

• Extend the provisioning infrastructure to be scalable and stable as we support both traditional onboarding and product led growth self service models.
• Partner with the PLG team to build solutions to enable our customers to easily self service the products we create.
• Work with the Ecommerce team and traditional selling systems to create flow that enables both teams to be as successful.
• Work with Product Managers to build features that can easily be packaged and sold.

Internal: Key Initiatives this role will drive

• Create a Just-in Time provisioning system to reduce friction for new user sign ups while ensuring users end up in the correct tenant.
• Create a flexible Role Based Access Control system to allow customers to right size access each user while maintaining restrictions where it makes sense.
• Migrate from our current seat-based licensing model to a consumption model with flex seats to enable Admins to manage users access but without being limited to purchasing seats.
• Setup Org level permissions to allow Enterprise customers to easily and securely set and manage policy across all users.
• Enable Enterprise customers to manage RBAC, credit limits, and privacy policy across their tenant at scale.

#LI-VC1

#LI-Hybrid

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.

In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being.

Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.

$126,000 — $198,000 USD

About us:

ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.