Senior Product Manager, Portfolio & Pricing Strategy

Independence Pet Holdings; Chicago (IL); Hybrid; USD 130,000 - 180,000; Full time

Benefits offered by this job

Healthcare

Parental leave

Paid time off

Retirement plan

Wellness Day off

Pet friendly office

Commuter Benefits

EAP

Job summary

Independence Pet Holdings invites a Senior Product Manager, Portfolio & Pricing Strategy, to own portfolio performance across Pet’s Best, Embrace, and PetPartners brands. You will lead profitability, pricing strategy, and market intelligence using analytics to inform decisions with underwriting and distribution teams.

This role supports cross-functional leadership, regulatory compliance, and lifecycle management across portfolios, with remote-friendly options and opportunities to influence

Qualifications

• Bachelor's degree in Business, Economics, Finance, Mathematics, Insurance, Analytics, or a related field.
• 5-8+ years of experience in insurance portfolio management, product management, pricing, actuarial, underwriting, or business analytics.
• Strong understanding of insurance profitability drivers, pricing methodologies, underwriting principles, and portfolio management concepts.
• Experience interpreting data science, actuarial, and predictive modeling outputs for business decisions.

Responsibilities

• Own portfolio performance and profitability across brands; inform pricing, underwriting, segmentation, product configuration, and distribution strategies.
• Lead pricing strategy using GLM outputs, actuarial analyses, and predictive models.
• Analyze market trends, competitive landscape, and regulatory developments to strengthen competitiveness and growth.
• Collaborate with Actuarial, Underwriting, Data Science, Finance, Product Operations, Compliance, and MGA teams.
• Drive product enhancements and lifecycle support with cross-functional teams.
• Support regulatory filings, product implementations, and ongoing compliance activities.
• Deliver measurable portfolio improvements in 12 months through data-driven recommendations.

Skills

Portfolio management

Pricing strategy

Data analytics

Financial analysis

Stakeholder management

Education

Bachelor's degree in Business/Economics/Finance/Mathematics/Insurance/Analytics

Tools

Excel

Performance analytics tools

GLM modeling

Job description

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. Doubtless Pet Insurance – North America (Formerly IPH) is seeking a Senior Product Manager, Portfolio & Pricing Strategy. As a Senior Product Manager, Portfolio & Pricing Strategy at Doubtless Pet Insurance - North America, you will play a critical role within the Product Center of Excellence (CoE), leading the performance, profitability, and strategic direction of a portfolio of pet insurance products, including Pet’s Best, Embrace, and Pet Partners, Inc. (PPI). This role serves as the business owner of portfolio performance, responsible for identifying and executing strategies that optimize growth, profitability, retention, and competitive positioning across brands, distribution channels, and market segments. Leveraging analytics, market intelligence, actuarial insights, and customer performance data, you will develop strategic recommendations that influence product, pricing, underwriting, and distribution decisions. Collaborating closely with Underwriting, Actuarial, Data Science, Marketing, and Growth teams, while partnering with MGA organizations and their Operations, Distribution, and other key teams, you will evaluate portfolio performance, assess emerging opportunities and risks, and develop initiatives that drive sustainable, profitable growth. The ideal candidate combines strong insurance expertise with a deep understanding of portfolio management, pricing strategy, predictive analytics, and business performance management. Experience utilizing GLM outputs, data science models, and profitability analysis to influence business strategy is strongly preferred.

Job Location: Remote – USA or Hybrid in Chicago, IL or New York, NY with a strong preference for Hybrid candidates.

Portfolio Strategy & Profitability Management

Own the financial and strategic performance of assigned portfolios, proactively identifying opportunities to improve growth, profitability, retention, customer lifetime value, and overall portfolio economics. Evaluate portfolio trends, customer behavior, emerging risks, and market conditions to inform pricing, underwriting, segmentation, product configuration, and distribution strategies. Partner with senior leaders to establish objectives, performance targets, and strategic initiatives, and lead portfolio reviews that communicate performance drivers, risks, and recommendations.

Pricing & Analytical Leadership

Leverage GLM outputs, actuarial analyses, predictive models, and customer analytics to drive portfolio strategy and identify profitable market opportunities and customer segments. Evaluate pricing performance and assess the business impact of proposed pricing, underwriting, product, and distribution changes in partnership with Actuarial and Underwriting teams. Develop business cases, financial models, scenario analyses, and KPIs, translating complex analytical findings into actionable recommendations for senior leadership.

Market Intelligence & Competitive Strategy

Maintain a deep understanding of the pet insurance marketplace, competitive landscape, consumer trends, and regulatory developments. Analyze competitor products, pricing, underwriting practices, and market positioning to identify opportunities to strengthen competitiveness, customer value, market share, and long-term growth.

Cross-Functional Leadership & Business Partnership

Partner across Actuarial, Underwriting, Data Science, Finance, Product Operations, Compliance, and MGA teams to drive portfolio performance and profitability initiatives. Serve as the business lead for portfolio strategy, aligning stakeholders on priorities, implementation plans, forecasting, and strategic planning through data-driven recommendations and executive communication.

Product Development & Lifecycle Support

Support the evaluation, prioritization, and implementation of product enhancements, coverage changes, innovation opportunities, and new product launches that improve portfolio performance. Partner with Product Operations and Delivery teams to define requirements, provide profitability expertise throughout the development lifecycle, and evaluate post-implementation results for ongoing optimization.

Regulatory & State Management

Partner with Product Operations, Compliance, and Legal teams to support regulatory filings, product implementations, and ongoing compliance activities.

Success in This Role After the First 12 Months

Establish a deep understanding of the Pets Best, Embrace, and PPI portfolio performance drivers. Deliver actionable portfolio strategies that improve profitability, growth, retention, and customer value. Influence key pricing, underwriting, segmentation, and distribution decisions using advanced analytics and business insights. Partner effectively across Product, Underwriting, Actuarial, Data Science, and Distribution teams to execute strategic initiatives. Deliver measurable improvements in portfolio performance through data-driven recommendations and strategic action plans.requirements, customer value, and business performance objectives.

Basic Qualifications

Bachelor's degree in Business, Economics, Finance, Mathematics, Insurance, Analytics, or a related field. 5-8+ years of experience in insurance portfolio management, product management, pricing, actuarial, underwriting, or business analytics. Strong understanding of insurance profitability drivers, pricing methodologies, underwriting principles, and portfolio management concepts. Experience analyzing product performance and developing strategies that improve financial outcomes. Ability to interpret and apply data science, actuarial, and predictive modeling outputs to business decisions. Strong financial, analytical, and problem-solving capabilities. Advanced proficiency in Excel and performance analytics tools. Excellent communication, presentation, and stakeholder management skills.

Preferred Qualifications

Experience in pet insurance, personal lines, or specialty insurance products. Experience working with MGA and carrier business models. Familiarity with GLM modeling and pricing methodologies. CPCU, ACAS/FCAS, ARM, MBA, or similar professional designation. Experience supporting rate filings, pricing initiatives, or regulatory implementations.

#LI-Remote #LI-Hybrid

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)

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ASPCA Pet Health Insurance, Embrace, Felix, Figo, Independence American Insurance Company, Pets Best, Pethealth, PetPartners, PetPlace, and Pumpkin are all operated by Independence Pet Holdings (IPH). At IPH, we welcome and encourage applications from individuals with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.