Senior Product Manager, Platform Enablement & Observability

Capital One; McLean (VA); On-site; USD 201,000 - 229,000; Full time

Job summary

Capital One is seeking a Senior Manager, Product Manager-Retail Bank Platform Enablement to lead a high-impact product organization focused on the end-to-end customer journey confidence. You will drive a transformation in testing tools, production validation, and observability, bridging pre-release testing with post-release monitoring to ensure robust customer experiences.

The role emphasizes human-centered, business-focused, technology-driven, and integrated problem solving, with a

Qualifications

• Bachelor's or Master's degree in a quantitative field or related field, or Business/Marketing pathway
• Bachelor's degree in any field with at least 4 years of Product Management experience
• Experience translating business strategy and analysis into consumer facing digital products

Responsibilities

• Lead platform enablement for end-to-end customer journey confidence
• Oversee a portfolio including testing tools, production-testing capabilities, and observability initiatives
• Bridge pre-release testing and post-release monitoring to deliver durable product value
• Collaborate with cross-functional teams to drive transformational leadership across the product organization

Skills

Product Management

Business strategy

Digital products

Education

Bachelor's or Master's degree in a quantitative field

Bachelor's degree + 4 years Product Management experience

Job description

Capital One is seeking a Senior Manager, Product Manager-Retail Bank Platform Enablement to lead a high-impact product organization focused on the end-to-end customer journey confidence. You will drive a transformation in testing tools, production validation, and observability, bridging pre-release testing with post-release monitoring to ensure robust customer experiences.

The role emphasizes human-centered, business-focused, technology-driven, and integrated problem solving, with a