Senior Product Manager (Platform)

Luminai; San Mateo (CA); On-site; USD 150,000 - 210,000; Full time

Job summary

Luminai is seeking a Product Manager for platform systems to define the primitives, interfaces and deployment surfaces for an AI automation platform used globally. You will own the core platform product area and guide teams building on top of it, ensuring a foundation they can iterate on quickly.

You will collaborate with engineering to improve observability, reliability and performance, while enabling sales and customer success with clear platform capabilities and guarantees.

Qualifications

• Proven ability to define platform primitives and reusable components.
• Experience shipping developer-facing products and APIs.
• Strong written and verbal communication for specifications.
• Comfort navigating ambiguity in early-stage questions.

Responsibilities

• Own the core platform product area and decide what stays platform-wide versus bespoke.
• Collaborate with engineers to deliver scalable platform capabilities.
• Own uptime, latency, failure behavior and auditability for the platform.
• Enable sales and customer success to accurately explain platform support.

Skills

Platform product management

Distributed systems

Cloud architecture

APIs & developer platforms

Ownership mindset

Job description

• As a Product Manager working on platform systems, you will play a foundational role in defining the primitives, interfaces and deployment surfaces towards building a capable, reliable AI automation platform
• The platform is used by organizations worldwide to deploy and scale executable AI automations in mission critical production environments
• You will own the core platform product area, which means drawing the line between what gets built once and reused everywhere and what stays specific to a single customer, and giving the teams that build on top of you a foundation they can move quickly on
• Define what belongs in the platform and what stays bespoke to a single product surface or customer implementation
• Own the experience of internal engineers and forward deployed teams who build on the platform
• Drive capabilities that scale across a growing customer base without linear implementation cost
• Define what the platform guarantees on uptime, latency, failure behavior and auditability
• Collaborate and contribute on the core product development to deliver higher platform capabilities
• Work with engineering on observability and monitoring systems to verify platform behavior in critical settings
• Establish how the team operates while working through early-stage questions that don’t have obvious answers yet
• Enable sales and customer success to speak accurately about what the platform supports

You are expected to have a strong proficiency in fundamentals of product management, a willingness to pick up new concepts as needed and an ability to drive technical projects in ambitious environmentsFounder and ownership mindset, with experience taking products from ideation through launch and scaleSolid fundamentals in distributed systems, cloud architecture and integration patternsAttention to detail and a first-principles thinking towards real world deployment of intelligent systemsAt least 5 years of product management experience, including 0 to 1 workAbility to write detailed product specifications for technical and non-technical audiencesComfort making architectural trade-offs on abstraction, build versus buy, and when to generalizeProven track record of shipping platform, infrastructure, API or developer facing products in challenging projects