Senior Product Manager – Payments/Cards

Pyramid Consulting, Inc; New York (NY); Hybrid; USD 76,000 - 96,000; Full time

Job summary

Pyramid Consulting, Inc. has an immediate opening for a Senior Product Manager - Payments/Cards in New York City.

This 12+ month contract role is hybrid, requiring collaboration with engineering and business teams to define product strategy and payments capabilities. You will drive issuer payments, fraud prevention, and AI-enabled payment experiences, partner with Legal and Compliance, and influence cross-functional stakeholders to deliver secure, scalable solutions.

Qualifications

• 5+ years of experience in product development/management, or similar role.
• Experience with issuer payments including digital payments, fraud prevention, disputes, and payment processing. Experience with LLMs/AI models a plus.
• Enthusiasm for exceptional products and services, deep customer empathy, keen product intuition.
• Curiosity and hunger to know how things work and ability to connect opportunities with innovation agenda.
• Understanding of tech and product development processes, ability to communicate with technical and non-technical partners.
• Ability to reconcile competing needs across customers, stakeholders, and partners, making effective decisions.
• Detail oriented, able to identify key questions, and assess how pieces of the puzzle interact.
• Ability to recognize issues quickly and determine resolutions through creative problem solving.
• Balanced big picture strategy with tactical details.
• Team player, adaptable and highly organized.
• Excellent communication skills across cross-functional teams to drive collaboration.
• Willingness to be creative within regulated financial services.

Responsibilities

• Partner with engineering to apply evolving technologies for AI agent-facilitated payments.
• Balance customer and stakeholder needs to shape product requirements and deliver platform capabilities.
• Partner with Fraud and Servicing to define fraud prevention and disputes strategies.
• Collaborate with Network and Product teams to define industry standards for agentic payments.
• Work with Legal, Compliance, and Risk to ensure compliant and secure payment experiences.
• Coordinate data sharing and integrations with merchants, PSPs, and AI/LLM partners.
• Collaborate with UX, Web, and Mobile teams to design dashboards and experiences.
• Support go-to-market strategies with Business Development and Enablement teams.
• Keep pulse on industry trends to balance near-term priorities with long-term strategy.

Skills

Product Management

Card Payment

AI Payment transaction

Job description

Immediate need for a talented Senior Product Manager - Payments/Cards. This is a 12+ Months Contract opportunity with long-term potential and is located in NYC, NY (Hybrid).

Pay Range: $55 - $70/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Partner deeply with engineering teams to understand and develop a perspective on how to apply evolving technologies (Agent-to-Agent Protocol, Agentic Payments Protocol, x402, Web Bot Auth, Trusted Agent Protocol, Model Context Protocol, and others) for AI agent-facilitated payments
• Balance the needs of customers, internal stakeholders, leadership, and external partners while working with engineers and solutions architects to identify technical solutions, define specs, shape product requirements, and deliver platform capabilities that continually advance Agentic Commerce experiences
• Partner closely with Fraud and Servicing to define strategies for fraud prevention, disputes management, and call or chat handling related to agentic transactions
• Partner closely with Network and Product teams to define and champion industry standards and protocols for agentic payments
• Partner with internal stakeholders such as Legal, Compliance, and Risk teams to develop and adhere to data governance principles and payments regulation to ensure compliant and secure payment experiences
• Work cross functionally to define requirements and specifications for data sharing across and integrations with merchants, PSPs, and AI/LLM partners to support fraud, servicing, and cardmember experience
• Partner closely with UX research, design, Web and Mobile Application teams to design, build, and launch delightful self-service dashboards and experiences
• Work with Business Development teams to evaluate, influence and operationalize partner requirements, and with Product Enablement teams on go-to-market strategies
• Keep a pulse on industry trends, balancing the near-term execution priorities with long term strategy to support the overall product vision

Key Requirements and Technology Experience:

• Skills- Product Management, Card Payment, AI Payment transaction
• 5+ years of experience in product development/management, or similar role.
• Experience with issuer payments including digital payments, fraud prevention, disputes, and payment processing. Experience with LLMs/AI models a plus.
• Enthusiasm for exceptional products and services, deep customer empathy, keen product intuition, and skilled at articulation of product functionality
• Curiosity and hunger to know how things work and ability to use that knowledge to make connections and find opportunities with the tenacity to push innovation agenda inside a large company
• Understanding of tech and product development processes, with the ability to communicate with and influence both technical and non-technical partners
• Ability to reconcile competing needs across customers, stakeholders, and partners, making effective decisions and gaining buy in
• Detail oriented, able to identify key questions, and assess how pieces of the puzzle interact and affect the overall project.
• Ability to recognize issues quickly and determine how to get a resolution through creative and efficient problem solving.
• Skilled at balancing big picture strategy and tactical details
• Team player, comfortable with ambiguity, adaptable, accountable, and highly organized
• Excellent communication skills across cross functional teams with the ability to engage, influence, and inspire partners to drive collaboration and alignment.
• Willingness to be creative within the bounds of the highly regulated financial services environment

Our client is a leading Financial services Industry and we are currently interviewing to fill this and other similar contract positions.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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