Senior Product Manager - New Markets CRM

Veeva Systems; Columbus (OH); On-site; USD 120,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Job summary

A leading tech company is seeking a Senior Product Manager to own the development of a new CRM application. This role requires deep CRM experience and a willingness to build a product from the ground up. Responsibilities include defining product specifications, working across multiple teams to deliver features, and conducting market analysis. The ideal candidate has a strong background in enterprise SaaS and proven success in a fast-paced environment. Competitive salary and benefits included.

Qualifications

• 5+ years enterprise SaaS product experience with at least one top-tier company.
• Experience building applications on enterprise/SaaS platforms.
• Strong technical background and collaboration with engineering.

Responsibilities

• Own the requirements and specifications for major functional areas of the CRM application.
• Analyze start-ups and incumbents in the CRM space.
• Develop a multi-release roadmap for your functional areas.

Skills

Enterprise SaaS product experience

Strong analytical skills

Communication skills

User experience leadership

Technical collaboration with engineering

Job description

Overview

In the summer of 2025, Veeva Systems announced we are creating a new CRM application to expand our business beyond the Life Sciences industry. Come join the New Markets team for a chance to contribute and leave a lasting impact on this new initiative and Veeva as a whole.

The Role

We are looking for a Senior Product Manager with deep CRM experience. Someone who is energized by building a new product from 0 to 1. You will have a high degree of ownership over the product: from data model to UX, and everything in between. We need a builder who enjoys the challenge of creating a category (re)defining product.

What You\'ll Do

• Own the requirements and specifications for multiple major functional areas of the CRM application (Customer Data, Opportunity Management, Products & Pricing, etc.)
• Participate in the full product lifecycle, from ideation and pitching through design, development, and delivery to bring new features to market
• Analyze start-ups and incumbents in the CRM space, identifying opportunities to differentiate our application
• Develop a multi-release roadmap for your functional areas with focus and prioritization
• Partner with engineering and platform team(s) to deliver quality product features on time
• Establish customization best practices and work with early customers to support implementations and drive adoption
• Demonstrate understanding of the underlying platform and the end to end application, representing the CRM application to internal and external stakeholders

Requirements

• 5+ years enterprise SaaS product experience with at least one top-tier company
• Experience building applications on enterprise/SaaS platforms - including being directly responsible for one or more core functional platform feature areas
• Demonstrated commitment to a product, having guided it from its initial design to a mature, successful state
• Success in a fast-paced, greenfield environment, acting as a key partner in defining both product and culture
• Demonstrable experience with leading user experience for key functional areas
• Strong technical background and track record of effectively collaborating with engineering to define, design, and deliver the product
• Strong analytical and communication skills

Nice to Have

• Experience with CRM or GTM products
• Experience with Generative AI & Agentic workflows
• Experience with SOC1 certification

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $120,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.